What is the easiest video calling device for seniors? A 2025 Guide

According to a 2023 study by the Pew Research Center, over 50% of adults aged 65 and older report using video calling. However, many still struggle with complex interfaces and small screens. Finding what is the easiest video calling device for seniors depends heavily on their tech-savviness, visual and hearing capabilities, and desire for hands-free operation.

Quick Summary

This guide compares dedicated video devices, modified tablets, and smart displays for seniors, focusing on simplicity, features like auto-answer, and remote caregiver support. It helps families choose the best option based on the user's technical comfort and specific needs.

Key Points

• TV-based simplicity: Systems like JubileeTV and ONSCREEN Moment use the familiar television, offering auto-answer capabilities for hands-free, zero-effort video calls.

• Simplified tablets: The GrandPad is designed with a senior-friendly interface, large icons, and includes 4G LTE, making it ideal for tech-averse seniors who want portability.

• Voice-controlled convenience: Devices like the Amazon Echo Show allow seniors to initiate calls with simple voice commands, integrating video chat with other smart home features.

• Remote caregiver support: Many dedicated senior devices, including JubileeTV and ViewClix, feature a caregiver app for remote management, sending reminders, and offering tech support from a distance.

• Consider the user first: The best device depends on the senior's tech-savviness, visual and hearing abilities, and mobility; options range from fully automated TV systems to simplified tablets.

• Auto-answer for cognitive impairment: For seniors with dementia or cognitive challenges, auto-answer functionality in devices like CallGenie, JubileeTV, and ONSCREEN is crucial for maintaining contact without frustration.

Tailored Solutions for Seniors: Finding the Right Fit

Choosing the simplest video calling device is not a one-size-fits-all problem; it's about matching the technology to the user's specific needs. For some, a familiar TV-based system is best, while others may prefer a simplified tablet. Consideration should be given to cognitive ability, dexterity, and existing comfort with technology. A hands-free, voice-activated system is ideal for those with limited mobility, while an auto-answer feature is often a necessity for users with cognitive impairments like dementia.

Comparing the Easiest Video Calling Devices for Seniors

Feature	JubileeTV	ONSCREEN Moment	GrandPad Tablet	Amazon Echo Show	Konnekt Videophone
Best for	Maximum simplicity via TV, caregiver remote control	Passive viewing on TV, auto-answer for cognitive impairment	Tech-averse seniors needing an all-in-one platform	Tech-curious seniors comfortable with voice commands	Dedicated video calls, no extra features
Interface	TV-based, voice remote, optional passive mode	TV-based, auto-switches to calls, minimal interaction	Simplified, large-buttoned interface	Screen with voice command capabilities	Very simple, one-touch interface
Key Features	Auto-answer, caregiver app, reminders, screen mirroring	Auto-answer, seamless TV integration, Zoom compatible	Unlimited 4G LTE, games, music, email, 24/7 support	Voice activation, drop-in feature, smart home control	Simplified one-touch dialing, loud volume, optional captions
How it Works	Box connects to TV via HDMI, uses a dedicated app	Box connects to TV with camera; calls are pushed automatically	All-in-one tablet with preloaded contacts and software	Voice-activated smart display with Alexa	Large-screen videophone with pre-programmed contacts
Cost	Device + monthly subscription required	Device + monthly subscription required	Upfront device cost + monthly service fee	One-time device cost; optional Alexa Together subscription	Initial hardware cost

Devices for Maximum Simplicity: Just Let the Call Happen

For seniors who find interacting with any screen challenging, especially those with cognitive decline, auto-answering systems are the ideal solution.

• JubileeTV: This system uses an HDMI hub to transform a regular TV into a user-friendly video call center. It features a large-buttoned, voice-activated remote and a companion app that allows caregivers to initiate auto-answered calls, send messages, and even manage TV settings remotely. This design minimizes required input from the senior, making it one of the most accessible options available. The remote control is also designed to manage all connected devices, reducing confusion.

• ONSCREEN Moment: Another excellent TV-based option, ONSCREEN Moment, automatically displays video calls from approved family members on the TV screen. It handles the entire process, including turning on the TV and switching to the call, with no action required from the senior. This system is particularly beneficial for those with dementia or physical limitations that prevent them from using a remote or device. It also supports multi-party calls through Zoom for family gatherings.

• CallGenie: This device also connects to a TV and uses Skype to enable video calls from pre-approved contacts. Like the others, it answers automatically, but a unique feature is the privacy aspect; the camera is only active during a call, and the device has a built-in privacy shutter. CallGenie is often chosen for its robust simplicity for users who need a hands-free, no-fuss setup.

Simplified Tablets for Interactive Users

If the senior is still comfortable with some level of interaction, a tablet designed specifically for their needs can be the perfect balance of independence and simplicity.

• GrandPad: Billed as a tablet for grandparents, the GrandPad features a simple, large-icon interface with preloaded, easy-to-use apps for video calls, email, and games. A key benefit is the included 4G LTE service, which means it doesn't need a Wi-Fi connection, making it truly portable. GrandPad also includes 24/7 customer support, so family members aren't constantly on call for tech issues.

• Lively Jitterbug Smart4: While a smartphone, the Jitterbug Smart4 offers a simple menu with large icons that are easy to see and navigate. It includes video calling and features a dedicated Urgent Response button for emergencies. This device is a good choice for seniors who are relatively tech-savvy but prefer a more straightforward, clutter-free mobile experience than standard smartphones.

Multi-Purpose Devices for Tech-Curious Seniors

For seniors who enjoy technology and appreciate added functionalities, smart displays and digital frames can provide a simple video calling experience alongside other benefits.

• Amazon Echo Show: The Echo Show is a smart display with a camera that uses Amazon's Alexa voice assistant to make calls. Seniors can initiate video calls with a simple voice command like "Alexa, call Mom". The screen is useful for viewing photos and controlling other smart home devices. For extra peace of mind, the Alexa Together subscription offers a "Drop-In" feature for caregivers to check in without the senior needing to answer.

• ViewClix Smart Frame: This device functions as both a digital picture frame and a video calling device. Family members can send pictures to the frame, which displays them when not in use for a video call. It has an auto-answer option for pre-approved contacts and is managed remotely by a family member, making it hassle-free for the senior. The ViewClix frame is particularly suited for those who appreciate seeing family photos as part of their daily life.

Conclusion

Ultimately, the easiest video calling device for seniors is the one that best matches their individual capabilities and living situation. For a hands-free, zero-fuss experience, TV-based systems like JubileeTV or ONSCREEN Moment are unmatched, especially for those with cognitive challenges. If a senior prefers a portable, all-in-one gadget with human support, the GrandPad is an excellent choice. Finally, for those who embrace voice commands and extra smart features, the Amazon Echo Show offers a versatile and easy-to-use option. Consider the user's specific needs for simplicity, remote support, and additional features to find the perfect device for staying connected.

Frequently Asked Questions

What is the simplest device for a senior who is not tech-savvy at all?

For seniors who are not tech-savvy, a dedicated, TV-based system with an auto-answer feature is often the easiest. Devices like ONSCREEN Moment or JubileeTV use the television's large screen and automatically connect calls from approved contacts without any button-pressing required from the senior.

Are there video calling devices that don't require a monthly subscription?

Yes, some devices do not require a mandatory monthly subscription. Options like the Amazon Echo Show only require the initial purchase of the device, though they may have optional subscription services for additional features like fall detection. Other systems like CallGenie have a higher upfront cost but no ongoing fees.

What is the best option for a senior with poor eyesight?

For seniors with poor eyesight, devices that utilize a television, such as JubileeTV or ONSCREEN Moment, offer the largest screen size. Simplified tablets like the GrandPad also feature high-contrast interfaces and large icons to minimize eye strain.

Can I use a regular tablet and just simplify the interface for a senior?

Yes, you can use a regular tablet and install simplifying apps like Heedy, which provides a straightforward video calling interface. This approach is best for a caregiver who can manage the setup and updates, but it may not be as simple as a purpose-built device like the GrandPad.

What is the benefit of a system with remote caregiver access?

Remote caregiver access, offered by systems like JubileeTV and ViewClix, allows family members to troubleshoot issues, send reminders, share photos, and initiate calls remotely from an app on their own device. This provides peace of mind and reduces the burden of tech support on the senior.

Do I need Wi-Fi for all video calling devices?

Most video calling devices require a Wi-Fi connection, but exceptions exist. The GrandPad, for example, comes with unlimited 4G LTE service, allowing it to work anywhere with cellular coverage, making it a great option for seniors who do not have reliable home internet.

How do voice-activated devices work for seniors?

Voice-activated devices like the Amazon Echo Show use a built-in voice assistant (Alexa) to perform functions like initiating calls, setting reminders, and answering questions. The senior just needs to say a command, such as "Alexa, call Mom," to start a video call.