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Whose responsibility is it to deliver the correct meal tray? A guide for healthcare facilities

According to the Pennsylvania Patient Safety Authority, analysts identified 285 dietary error events between January 2009 and June 2014, with meals containing a known allergen being the most frequently reported issue. In a healthcare setting, ensuring the right patient receives the right meal is a critical, multi-stage process, and determining **whose responsibility is it to deliver the correct meal tray** is more complex than it might seem. It involves a chain of accountability, from the kitchen staff who assemble the tray to the patient-facing staff who perform the final identification check.