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How much is CenturyLink landline service for seniors? A 2025 Guide to Pricing and Discounts

4 min read

According to research published in April 2025, many older adults still depend on reliable landline phones. For those considering their options, a common question is how much is CenturyLink landline service for seniors, especially concerning pricing and potential discounts. This guide provides an authoritative breakdown of what to expect.

Quick Summary

CenturyLink's standalone landline plan, known as Simply Unlimited Phone, costs a flat rate of $50 per month, before taxes and fees, for unlimited nationwide calling. While the company does not offer a senior-specific discount, low-income seniors may qualify for federal Lifeline assistance and state-specific programs that can significantly lower the monthly bill.

Key Points

  • Base Price: CenturyLink's standalone landline is $50/month before taxes and fees, with potential savings for paperless billing.

  • No Senior Discount: CenturyLink does not offer a specific senior discount, but low-income seniors can apply for assistance programs.

  • Lifeline Eligibility: Low-income seniors can qualify for the federal Lifeline program, which provides a discount on monthly voice service.

  • State-Specific Aid: Some states, like Arizona and Minnesota, offer additional phone assistance programs that stack with the federal Lifeline benefit.

  • Bundle Savings: Bundling a landline with CenturyLink internet can result in a monthly discount on the combined services.

  • Traditional vs. VoIP: A traditional CenturyLink landline is reliable during power outages, while lower-cost VoIP requires an internet connection and backup power.

  • Lower Your Bill: Cost-saving strategies include applying for assistance, negotiating rates, and reviewing bills for accuracy.

In This Article

CenturyLink Landline Plan and Pricing Breakdown

CenturyLink offers a single, straightforward plan for those who want a traditional landline phone service. The Simply Unlimited Phone plan includes unlimited local and nationwide calling for a set monthly fee.

  • Base Price: The published price for the standalone plan is $50 per month.
  • Billing Requirement: This rate typically requires paperless billing to receive the best pricing.
  • What’s Included: The plan comes with unlimited nationwide calling and standard features such as Caller ID and Voicemail.
  • Additional Costs: The $50 rate does not include taxes, fees, and surcharges, which can add to the total monthly cost. Installation may be free, but a fee could apply if a new phone jack is needed.

Unlocking Discounts with the Lifeline Program

While CenturyLink does not provide a specific senior discount, low-income seniors can receive assistance through the federal Lifeline program. This program is available to qualified customers nationwide and offers a discount on monthly telephone or broadband service.

Eligibility for Lifeline

Eligibility for Lifeline is based on either household income or participation in other government assistance programs. Qualifications can vary by state, but generally include:

  • Meeting income requirements (at or below 135% of the Federal Poverty Guidelines).
  • Participation in programs like Medicaid, SNAP, SSI, or Federal Public Housing.

Applying for Lifeline

  1. Apply through USAC: The first step is to apply for the Lifeline program through the Universal Service Administrative Company (USAC) website to determine eligibility.
  2. Contact CenturyLink: After receiving a confirmation number from USAC, contact CenturyLink to apply the discount to your qualifying service.
  3. Check for State-Specific Aid: Some states offer additional assistance that can be combined with the federal Lifeline discount. Check with CenturyLink or your state's public service commission for more information. For example, Arizona offers a Senior Telephone Discount Program for qualified seniors.

Potential Savings Through Bundling

For seniors who also need internet service, bundling a landline with CenturyLink internet can be a more economical option. In 2025, promotions often offer a $10 monthly saving on the combined cost of internet and phone services.

  • DSL + Home Phone: A bundle with DSL internet (speeds up to 100 Mbps) can cost around $90 per month.
  • Fiber + Home Phone: A faster fiber internet and phone bundle is also an option for about $105 per month.
  • Requires Internet: A bundled service requires an internet connection, which might not be an ideal solution for seniors who only want a simple, reliable phone line.

Traditional Landline vs. VoIP: A Comparison for Seniors

For older adults, choosing between a traditional landline and newer Voice over Internet Protocol (VoIP) services is a significant decision. Here is a comparison to help you weigh the pros and cons:

Feature Traditional Landline (CenturyLink) VoIP Phone Service (e.g., Ooma, Community Phone)
Reliability Highly reliable, works during power outages. Dependent on internet and power; requires backup power during outages.
Cost Fixed rate, generally higher than VoIP (e.g., $50/mo). Often much lower monthly cost (e.g., starts at $9-$30/mo).
Equipment Uses existing telephone jacks; may need new jack installed ($99 fee). Requires a device (e.g., Ooma Telo, or special phone) that uses your internet.
Emergency 911 Guarantees reliable 911 access. 911 service depends on internet connection; requires up-to-date address registration.
Features Includes basic features like Caller ID and Voicemail. Offers more advanced features, but internet is required.
Connection Uses copper telephone wires, providing a consistent signal. Uses your internet connection; call quality can vary based on internet speed.

Practical Tips for Managing Costs

Beyond government assistance programs, several strategies can help seniors manage their CenturyLink landline costs:

  1. Check Your Bill Carefully: Review your monthly statement for any errors or unexpected charges. Mistakes can happen, and a careful review can save money.
  2. Use Your Own Equipment: If you bundle services, consider buying your modem instead of renting. Rental fees for equipment can increase your monthly costs over time.
  3. Negotiate Your Rate: Contacting CenturyLink customer service to negotiate a better deal is a viable strategy, especially for long-term customers. They may offer promotions typically reserved for new customers.

The Bottom Line

While CenturyLink's base landline rate is $50 per month before taxes and fees, seniors can often lower this cost significantly by exploring all available options. By utilizing federal and state assistance programs like Lifeline, bundling services, and being proactive about reviewing and negotiating your bill, you can secure reliable home phone service that fits within a limited budget.

For more information on the federal Lifeline program and specific state initiatives that can help reduce the cost of telecommunication services, visit the Universal Service Administrative Company's official website at USAC Lifeline Support.

Conclusion

Navigating telecommunications costs can be challenging, but seniors have several paths to affordability. By understanding CenturyLink's transparent pricing, leveraging government assistance programs, and considering newer VoIP alternatives, older adults can make informed decisions that ensure they stay connected reliably and affordably.

Frequently Asked Questions

No, CenturyLink does not have a special discount plan designed specifically for seniors. However, low-income seniors can apply for federal and state-level assistance programs to reduce their phone bill.

The published price for CenturyLink's standalone Simply Unlimited Phone plan is $50 per month. This rate is for unlimited nationwide calling and generally requires paperless billing. It does not include additional taxes, fees, and surcharges.

Lifeline is a federal program that offers a monthly discount on phone or internet service to low-income consumers. Eligible seniors can apply through the USAC and then contact CenturyLink with their confirmation to apply the discount, which can lower their landline bill.

Yes, bundling your landline with CenturyLink's internet service can result in savings. Current promotions often offer a $10 discount on the combined services compared to purchasing them separately.

A traditional CenturyLink landline uses copper telephone wires and remains active during a power outage, making it highly reliable. VoIP service, which is often lower cost, relies on an internet connection and will not work without power or internet access.

CenturyLink will install a landline for free in most cases. However, if your home requires a new phone jack to be installed, there is a fee, which was recently cited as $99.

Yes, other strategies include checking your bill for errors, buying your own equipment instead of renting, and negotiating with customer service to access special promotions.

Yes, some states offer supplemental telephone assistance programs (TAPs) that can provide an extra discount on landline service for eligible seniors, often in addition to the federal Lifeline benefit. You should check the CenturyLink website for state-specific information.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.