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Does CenturyLink Have a Senior Discount? Exploring Alternatives for Savings

4 min read

According to U.S. Census data from 2022, over 81% of households with residents 65 and up have internet subscriptions. While many seniors may be searching for ways to save money, CenturyLink (now Lumen) does not offer a senior discount specifically for internet or phone services. Instead, eligible customers can pursue federal and state assistance programs and other cost-saving strategies.

Quick Summary

CenturyLink does not offer a specific discount for seniors, but eligible low-income individuals, including seniors, can apply for the federal Lifeline program. Other strategies for saving on CenturyLink services include bundling, downgrading plans, and providing your own equipment.

Key Points

  • No Senior-Specific Discount: CenturyLink does not offer a special discount based solely on a customer's age.

  • Lifeline Program for Savings: Many low-income seniors can qualify for the federal Lifeline program, which provides a monthly discount on CenturyLink internet or phone service.

  • Explore State Assistance: Certain states may offer additional telephone assistance programs for seniors who qualify for the federal Lifeline program.

  • Bundle Your Services: Combining internet and home phone services with CenturyLink can result in a lower overall monthly rate.

  • Provide Your Own Equipment: Buying your own modem can eliminate monthly equipment rental fees from your CenturyLink bill.

  • Consider Your Speed Needs: Choosing an internet plan with a speed that aligns with your usage can prevent you from overpaying for a more expensive service tier.

In This Article

No Specific Senior Discount, but Federal Programs May Help

Despite the common misconception that major companies offer age-based savings, CenturyLink does not have any unique plans or discounts specifically for older adults. As with many internet providers, their discounts are based on income eligibility rather than age. However, this does not mean that seniors cannot find ways to reduce their monthly bills. For many, the federal Lifeline Assistance Program is the most significant opportunity for saving on CenturyLink internet or phone services.

The Lifeline Program: A Key Alternative

The Lifeline program, overseen by the Federal Communications Commission (FCC), offers a monthly discount on phone or internet services to low-income households. Many seniors who meet the income requirements can qualify for this benefit. The discount amount can be up to $9.25 per month for qualifying broadband service. For those living on federally recognized Tribal lands, the discount is even higher, offering up to $34.25 per month.

To qualify for the Lifeline program, an individual's household income must be at or below 135% of the Federal Poverty Guidelines, or they must participate in one of the following government programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Federal Public Housing Assistance (Section 8)
  • Supplemental Security Income (SSI)
  • Veterans Pension and Survivors Benefit Programs

How to Apply for Lifeline

The application process for Lifeline is managed by the Universal Service Administrative Company (USAC) and can be completed online or by mail. To apply, you must provide documentation to prove your eligibility based on income or participation in a qualifying program. Once approved, you receive a confirmation number that you can give to CenturyLink to have the discount applied to your bill. Some states, like Arizona, also offer additional state-level telephone assistance programs for those who have already qualified for Lifeline.

Additional Ways to Save on CenturyLink Services

Even without a senior discount, CenturyLink offers other ways to lower your monthly expenses. Consider these options to find potential savings.

  • Bundling services: Packaging your internet and phone services together can lead to a lower overall monthly rate. For instance, combining fiber internet with home phone service is often more economical than paying for both separately.
  • Providing your own equipment: CenturyLink typically charges a monthly fee for modem rentals. By purchasing your own compatible modem and router, you can eliminate this recurring cost over time. For fiber customers, the modem rental fee is often waived.
  • Choosing the right speed for your needs: If you live alone and primarily use the internet for browsing and email, a lower-speed DSL plan might be sufficient. Avoid paying for extra speed that you don't need. Conversely, larger households with multiple streaming devices may benefit from a faster fiber plan, which can be more reliable and a better value in the long run.
  • Looking for special promotions: CenturyLink, like other providers, sometimes offers special promotions for new customers, such as a temporary price reduction or waived installation fees for fiber internet. Be sure to ask about any current deals when signing up or considering an upgrade.

Comparison of CenturyLink with Alternatives

To make an informed decision, it's helpful to compare CenturyLink's offerings and potential discounts with those of other providers. Note that prices can change and may vary by location.

Provider Senior-Specific Discount? Main Low-Income Program Example Starting Internet Price Additional Savings Options
CenturyLink No Lifeline ($9.25/mo off) Varies by speed and location (~$55/mo for broadband) Bundling, using your own equipment, referral bonuses
Xfinity No Internet Essentials (starting at ~$10/mo) Varies by plan and location Bundles, special promotions
AT&T No (for internet) Access Program (starting at ~$10/mo) Varies by plan and location (~$55/mo for internet) Bundles, discounts for low-income households
Spectrum No Internet Assist (starting at $14.99/mo) Varies by plan and location Bundles, special promotions

Conclusion

While CenturyLink does not have a senior discount based solely on age, this does not eliminate all opportunities for savings. The most direct route to reducing costs for eligible seniors is through federal assistance programs like Lifeline. Additionally, taking advantage of standard offers like bundling services and supplying your own modem can provide significant, long-term savings. By exploring all available options and comparing them with competitors, seniors can find an affordable internet and phone solution that meets their needs.

For more information on the federal Lifeline program and eligibility requirements, you can visit the official Universal Service Administrative Company (USAC) website. [https://www.lifelinesupport.org/]

Key Takeaways

  • No Age-Based Discount: CenturyLink, like many major internet providers, does not offer a specific discount for seniors based solely on their age.
  • Lifeline Program Eligibility: Eligible seniors can get a monthly discount on CenturyLink service through the federal Lifeline program by meeting low-income qualifications or participating in government assistance programs.
  • Check State Assistance: Some states offer additional assistance programs for telephone service that can be combined with the federal Lifeline discount.
  • Bundle for Savings: Bundling your internet and home phone services with CenturyLink can often lead to a lower combined monthly bill.
  • Use Your Own Equipment: Opting to purchase your own modem can help you avoid recurring monthly rental fees from CenturyLink.

Frequently Asked Questions

No, CenturyLink does not offer a specific discount for elderly or senior customers. Instead, discounts are tied to income-based assistance programs, such as the federal Lifeline program, for which many seniors may qualify.

If you are a low-income senior, you can apply for the federal Lifeline program to receive a monthly discount on your CenturyLink service. Other options include bundling services and providing your own equipment to avoid rental fees.

Yes, CenturyLink participates in the federal Lifeline program, which offers monthly discounts on service for eligible low-income subscribers.

CenturyLink does not offer a special discount for AARP members. Discounts are based on federal and state programs for low-income households, not on memberships in organizations like AARP.

Yes, bundling your internet and home phone service is a common way to save money on your monthly CenturyLink bill compared to paying for the services separately.

To apply for the Lifeline discount, you must first apply and be verified for eligibility through the Universal Service Administrative Company (USAC). Once approved, you can contact CenturyLink with your confirmation number to have the discount applied.

The Affordable Connectivity Program (ACP) ended, but CenturyLink encourages former ACP customers to apply for the Lifeline program as an alternative to continue receiving an affordable broadband discount.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.