Current DISH offers for existing customers
While many of the most advertised deals are for new customers, DISH does offer several ways for current subscribers to save money and get more value from their service. The key is knowing where to look and who to talk to.
Exclusive loyalty and referral programs
One of the most straightforward ways for existing customers to earn rewards is through loyalty programs. The DISH Refer a Friend Program is a notable example, where you and a friend can earn points when they sign up for service using your code.
- Refer a Friend Program: Existing customers can refer friends and family to DISH. When a referral leads to a new sign-up, both the existing and new customers receive rewards points. These points can be redeemed for various benefits, such as bill credits or movies on demand.
- MyDISH account promotions: By logging into your MyDISH account online or through the app, you may find special, account-specific offers that are not publicly advertised. These can include hardware upgrades, channel pack promotions, or other exclusive deals.
Discounts for specific groups
DISH also extends specialized discounts to particular customer groups as a token of appreciation.
- Senior discounts: For customers aged 55 and older, DISH offers the DISH 55+ program. This includes perks such as a free monthly on-demand movie rental, free in-home technician visits, and free or discounted protection plans for a limited period.
- Military and first responder discounts: Active military personnel, veterans, and first responders can access special offers that typically include a free monthly on-demand movie rental and additional channel packs at no extra cost.
- Healthcare worker and teacher offers: Similarly, DISH provides exclusive discounts for healthcare workers and teachers, which often feature a free monthly movie rental and specialized channel packs.
How to negotiate for a better deal
When your initial two-year price guarantee expires and your bill increases, you gain significant leverage for negotiation. Many customers have successfully lowered their monthly costs by speaking with the customer retention department.
Steps to take when negotiating:
- Be informed: Research competitor pricing and be aware of DISH's new customer deals. This knowledge can be a powerful tool in your negotiation.
- Speak to the right people: Call DISH customer service and state your intent to cancel. You will likely be transferred to the customer retention or loyalty department, who are authorized to provide special offers to keep you as a customer.
- Be polite but firm: A polite but clear explanation that you are considering leaving due to the price increase is often enough to prompt an offer. Retention agents are generally willing to work with customers to find a solution.
- Know your options: Be prepared to ask for specific benefits, like free premium channels for a few months, a bill credit, or a discount on your current package. If you can, cite a competitor's price.
Comparing DISH package options for current customers
After the promotional rate ends, current customers can switch to different packages. The Flex Pack is a notable option for those looking to customize and lower costs.
| Package | Channel Count (approx.) | Best for | Cost Consideration (Post-Promo) |
|---|---|---|---|
| Flex Pack | 50+ (Customizable) | Budget-conscious users who want to build their own channel lineup. | The base package is a lower monthly cost, but adding packs can increase the price. |
| America's Top 120 | 190+ | Those who want a wide selection of popular news, sports, and entertainment channels. | Standard pricing is higher after the initial guarantee period expires. |
| America's Top 200 | 240+ | Sports fans and larger households that require a comprehensive channel lineup. | Offers more channels for a higher standard monthly price post-promotion. |
| DishLATINO Packages | Varies | Customers who want a mix of Spanish and English programming. | Includes a two-year price guarantee, with standard rates applying thereafter. |
Additional ways for existing customers to save
Beyond the primary discounts and negotiation tactics, there are other strategies to help reduce your DISH bill.
- Bundle services: DISH partners with internet providers like Hughesnet and Boost Mobile to offer exclusive discounts when you bundle TV and internet services. This can lead to monthly savings on both your TV and mobile/internet bills.
- Cancel unwanted services: If you are still paying for premium movie channels or extra features after a free trial period, canceling these add-ons is an easy way to reduce your bill. Setting a reminder to do this before the trial ends can prevent unnecessary charges.
- Downgrade equipment: Monthly fees for certain DVRs, like the Hopper 3, are higher than others. If you don't need the extensive recording capabilities, downgrading to a less expensive receiver can help lower your costs.
Conclusion
While the most aggressive promotional rates are typically reserved for new subscribers, DISH does provide existing customers with multiple opportunities to find deals. By leveraging loyalty rewards, special discounts, negotiation strategies, and bundling options, current subscribers can effectively reduce their monthly costs. The key is to be proactive, log into your MyDISH account, and contact the retention department when your contract is up to explore the full range of available offers. Being a loyal customer can indeed have its rewards, especially when you know how to ask for them effectively.
