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How does a care home work in the UK? Your complete guide

5 min read

According to Age UK, the average weekly cost of a residential care home in the UK can be over £600. So, how does a care home work in the UK? The process involves formal assessments, a choice of residential or nursing care, and a clear understanding of funding options and resident rights.

Quick Summary

Care homes in the UK provide residential accommodation with 24/7 personal or nursing care, based on a needs assessment and funding arrangement to support those who can no longer live independently.

Key Points

  • Needs Assessment: A formal assessment by the local council is the first step to determine if a care home is needed and what type of care is required.

  • Two Main Types: The UK system primarily distinguishes between residential care (for daily living assistance) and nursing care (for complex medical needs).

  • Funding Options: Care can be self-funded, council-funded based on a financial assessment, or fully covered by the NHS in specific health-related cases.

  • Protected Rights: All care home residents in the UK are protected by law, ensuring they receive person-centred care, dignity, and safety.

  • Regulated Environment: Care homes are inspected and regulated by national bodies like the CQC to ensure they meet fundamental standards of quality and safety.

  • Daily Life: Modern care homes focus on creating a supportive community with social activities, not just providing clinical care, to ensure residents live fulfilling lives.

In This Article

Understanding the different types of UK care homes

Not all care homes are the same. The type of care home a person moves into is determined by their individual needs, which are identified during a comprehensive assessment. The two main categories are residential care homes and nursing care homes.

Residential care homes

These homes, sometimes known as 'rest homes,' are for individuals who need help with day-to-day activities but do not require complex medical care. Staff provide support with tasks such as:

  • Washing and dressing
  • Mobility assistance
  • Meal preparation
  • Taking medication
  • Toileting

Residential homes focus on promoting independence and a communal, supportive living environment. Social activities and organised outings are a key part of life, helping residents stay engaged and connected.

Nursing care homes

Nursing homes are suitable for those with more significant or complex health needs that require round-the-clock medical attention. In addition to providing personal care, these homes have qualified nurses on-site 24/7. This makes them ideal for individuals who:

  • Are recovering from an illness or injury
  • Have a long-term medical condition that requires regular monitoring
  • Need palliative or end-of-life care
  • Are very frail or have mobility issues requiring higher staffing levels

Some nursing homes also specialise in specific areas like dementia care, with staff who have enhanced training to support residents with cognitive needs.

The UK care home admissions process

The journey to moving into a care home typically follows a structured, multi-step process to ensure the individual receives the most appropriate and dignified care. This process is governed by national regulations and involves both social services and the individual or their family.

  1. Needs Assessment: The first and most crucial step is a care needs assessment conducted by the local council's adult social services. This assessment determines whether a person's needs are substantial enough to warrant a care home placement. It evaluates the individual's abilities, challenges, and preferences to build a complete picture of their care requirements.
  2. Financial Assessment: If the needs assessment concludes that a care home is the right option, the council will conduct a financial assessment. This looks at the individual's income and capital (savings and property) to work out how much they should contribute to their care costs. In England, the capital threshold for council funding is £23,250. Those with assets above this are typically expected to pay for their own care as a 'self-funder.'
  3. Choosing a Home: Whether privately funded or council-supported, the individual has the right to choose their preferred care home, provided it is suitable for their needs. The council must offer at least one suitable option that falls within its budget. If a more expensive home is preferred, a third-party 'top-up' fee may be required, paid by a family member or friend.
  4. Pre-Admission and Contract: Before moving in, a pre-admission assessment will be carried out by the care home to confirm it can meet the individual's specific needs. A contract is then drawn up, detailing the terms and conditions, including fees, services, and notice periods. This contract must be fair and transparent, adhering to consumer protection laws.
  5. Settling In and Review: New residents are given time to settle in. A review of the care plan usually takes place within the first six weeks to ensure the placement is working well for all involved.

Funding your UK care home placement

For many, the cost of care is a significant concern. The funding model in the UK is a complex mix of private contributions, local authority support, and NHS funding.

  • Self-funding: If your capital exceeds the threshold (e.g., £23,250 in England), you are a self-funder. You pay the full cost of the care home until your capital falls below the limit, at which point you should notify the local council to be reassessed for support.
  • Local Authority Funding: If you have capital below the threshold and have been assessed as needing residential care, the local council will contribute to your fees. You will be expected to pay a portion from your income, but a Personal Expenses Allowance is protected.
  • NHS Continuing Healthcare (CHC): If your primary needs are health-based rather than social, the NHS may fully fund your care home costs. This is not means-tested and covers all care costs in a care home, including accommodation.
  • NHS-Funded Nursing Care (FNC): If you are in a nursing home and do not qualify for NHS CHC, the NHS will pay a flat-rate contribution directly to the home towards your nursing care. You or the council will then pay the remainder of the fees.

Daily life and resident rights

Life in a care home is about more than just care; it is about living. Modern care homes strive to provide a stimulating and respectful environment that feels like home, not an institution.

A typical day

A typical day might include: waking up with assistance if needed, enjoying meals in a communal dining area, participating in morning and afternoon activities, receiving visitors, and socialising with other residents. Many homes offer on-site facilities like hair salons, gardens, and cinema rooms.

Activities and social engagement

Most homes have a dedicated activities coordinator who organises a full calendar of events. These can include:

  • Arts and crafts
  • Music and singing sessions
  • Gentle exercise classes
  • Gardening
  • Day trips and outings
  • Visits from entertainers or local community groups

Resident rights and regulations

Residents in UK care homes are protected by law and retain fundamental human rights. Key protections are provided by the Care Quality Commission (CQC) in England, which inspects homes to ensure they meet core standards. Residents have the right to:

  • Personalised Care: Receive care tailored to their individual needs and preferences.
  • Dignity and Respect: Be treated with dignity and respect at all times.
  • Consent: Give consent for any care or treatment provided.
  • Safety and Safeguarding: Live in a safe environment, free from abuse or improper treatment.
  • Visiting: Receive visitors, though some restrictions may apply for safeguarding reasons.

For comprehensive information on UK care home standards, refer to the Care Quality Commission (CQC).

Comparing residential and nursing care homes

Feature Residential Care Home Nursing Care Home
Level of Care Assistance with daily living (dressing, bathing, meals). 24/7 personal care plus regular medical support from qualified nurses.
Staffing Trained care assistants and staff. Qualified registered nurses on-site at all times, supported by care assistants.
Medical Needs Accommodates minor health needs; district nurses can visit. Cares for complex medical conditions, long-term health issues, and palliative care.
Cost Generally less expensive than nursing care. Higher cost due to the requirement for medical professionals.
Suitability Best for those needing help with daily tasks but not complex medical care. Best for individuals with ongoing or complex medical needs, or post-hospital recovery.

Conclusion

The process for entering a care home in the UK is a structured pathway designed to ensure that an individual's needs are met appropriately and that they retain their rights and dignity. It begins with a thorough needs assessment to determine the right level of care—whether residential or nursing—and is followed by a financial assessment to clarify funding responsibilities. While navigating the various funding options can be complex, from self-funding to local authority or NHS support, resources are available to guide individuals and their families. Ultimately, the goal is to find a safe and supportive environment where older adults can continue to live fulfilling lives with the right level of care.

Frequently Asked Questions

The main difference is the level of medical care available. A residential home provides support with daily tasks, while a nursing home has qualified, registered nurses on-site 24/7 to provide continuous medical and clinical care.

Your eligibility for financial assistance is determined by a financial assessment conducted by your local council. This assessment considers your income, savings, and assets, including property, to calculate your contribution.

Not necessarily. While the value of your property is considered during the financial assessment, there are circumstances where it is excluded, such as if your spouse or a dependent relative still lives there. Options like deferred payment agreements can also prevent the need for an immediate sale.

NHS Continuing Healthcare is for individuals whose primary need is health-related rather than social. If eligible, the NHS will cover all care costs. You can request a CHC assessment from your local Integrated Care Board.

Yes, you have the right to choose your preferred care home, even if the council is funding your placement. However, it must be suitable for your needs and within the council's budget. If it is more expensive, a 'top-up' fee may be required from a third party.

Residents are protected by law and have rights including receiving person-centred care, being treated with dignity, giving consent for treatment, and living in a safe environment. Their human rights are upheld under the Human Rights Act 1998.

Yes. In England, the Care Quality Commission (CQC) is the regulatory body that inspects and rates care homes to ensure they meet fundamental standards of quality and safety.

Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.