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How does the Medical Guardian necklace work? A Comprehensive Guide

4 min read

According to the CDC, approximately 36 million falls are reported among older adults each year, making reliable emergency response crucial. Understanding how the Medical Guardian necklace works can provide immense peace of mind for both the user and their family, offering an immediate connection to help in critical moments.

Quick Summary

The Medical Guardian necklace operates by using a simple press of a button or an automatic fall detection sensor to send a cellular signal to a 24/7 monitoring center. Operators then use two-way communication to assess the situation and dispatch emergency services or a caregiver from the user's pre-approved contact list.

Key Points

  • Button-activated or Automatic: The necklace can be activated manually by pressing a button or automatically by optional fall detection technology.

  • 24/7 Monitoring: Upon activation, a signal is sent to a U.S.-based monitoring center staffed 24/7 by trained operators.

  • Cellular or In-Home Connectivity: Mobile units use a 4G cellular network for help anywhere with coverage, while in-home systems connect via a base unit.

  • GPS Location Tracking: Mobile devices include GPS, allowing operators to locate users precisely in an emergency, especially if they are unable to speak.

  • Two-Way Communication: Users can speak directly with an operator through the pendant or base unit's built-in speaker and microphone.

  • Caregiver App: The MyGuardian app provides a valuable tool for family members to track location, monitor device status, and receive emergency notifications.

In This Article

The Technology Behind the Medical Guardian Necklace

At its core, a Medical Guardian necklace, or pendant, is a wearable, water-resistant device connected to a monitoring service. Depending on the model, the system works in one of two ways: either by connecting to a base unit in the user's home or by utilizing a built-in cellular connection for use on-the-go.

The system components typically include:

  • The Pendant: A wearable button with a built-in microphone and speaker (in mobile units) for hands-free communication with an operator.
  • The Base Unit (for in-home systems): A console that connects to a power outlet and a cellular network (or landline) to serve as the hub for the system. It contains a powerful speaker and microphone.
  • The Cellular Network: Mobile devices like the MGMini and MGMini Lite rely on a 4G cellular network to transmit calls from virtually anywhere with coverage, not just within range of a base unit.
  • GPS Tracking: For mobile systems, GPS technology is used to pinpoint the user's location, allowing help to be dispatched even if the user is disoriented or unable to speak.

Initiating and Processing an Emergency Call

When a user experiences a fall, a medical emergency, or simply feels unsafe, activating the system is a straightforward process:

  1. Button Press: The user presses and holds the help button on their necklace for a few seconds. For devices with fall detection, this step can be bypassed, as the alert is sent automatically.
  2. Signal Transmission: The pendant or base unit immediately sends a distress signal to Medical Guardian's U.S.-based monitoring center, which operates 24/7.
  3. Two-Way Communication: A trained operator receives the alert and uses the pendant's built-in speaker and microphone to talk to the user directly, assess the situation, and determine what kind of help is needed. In in-home systems, the operator communicates through the base unit.
  4. Dispatching Help: Based on the assessment, the operator will either contact emergency services (911) or call a family member, neighbor, or friend from the user's pre-approved care circle. This ensures the right kind of help arrives promptly.
  5. False Alarm Handling: Accidental activations are common and can be easily canceled by simply telling the operator that assistance is not needed. This prevents unnecessary emergency dispatches.

The Role of Fall Detection Technology

For many seniors, the ability to automatically detect a fall is a critical feature, as a fall can render a person unable to press a button. Medical Guardian's optional fall detection service adds an extra layer of protection.

How Automatic Fall Detection Works

Medical Guardian's fall detection pendants use triaxial accelerometers, which are sensors that measure movement and vibration in three dimensions. The system is programmed to recognize the motion patterns of a typical fall—a sudden, abrupt change in body position, followed by a period of motionlessness.

When this pattern is detected, the device automatically sends an alert to the monitoring center. If the user does not respond to the operator's voice check, or if the user is unable to, the operator will automatically initiate contact with emergency services.

Important Considerations for Fall Detection

  • Not 100% Accurate: While highly advanced, fall detection technology is not foolproof. False alarms can occur if the device is dropped, and some falls may not be detected. Users should still press their help button if they are able.
  • Wear it Properly: For fall detection to function optimally, the pendant must be worn outside of clothing to ensure maximum accuracy in detecting movement patterns.
  • Additional Cost: Fall detection is an add-on service that typically comes with an extra monthly fee, a factor to consider when choosing a plan.

Comparing Medical Guardian Necklace Models

Medical Guardian offers several devices that can be worn as necklaces, each with different features and connectivity options.

Feature MGMini (Most Popular) MGMini Lite MGHome Cellular MGMove (Smartwatch)
Equipment Type Mobile GPS Pendant Mobile GPS Pendant In-Home Base Unit + Pendant Wearable Smartwatch
Connectivity 4G Cellular 4G Cellular 4G Cellular + Wi-Fi 4G Cellular + GPS
Range Unlimited (Cellular) Unlimited (Cellular) Up to 1,400 feet Unlimited (Cellular)
Battery Life Up to 5 days Up to 36 hours 32-hour backup Up to 24 hours
Fall Detection Optional Add-On Optional Add-On Optional Add-On Optional Add-On
Wearability Discreet Pendant Lightweight Watch/Pendant Standard Pendant/Wristband Stylish Smartwatch
Other Features Step Counting Basic Functionality Smart Voice Assist Step Tracking, Weather, Chat

Empowering Independence with the MyGuardian App

For caregivers and family members, Medical Guardian provides the MyGuardian app, a portal that allows them to stay connected and informed about their loved one's safety. The app's features include:

  • Real-Time Location Tracking: For mobile devices with GPS, caregivers can view the user's real-time location on a map.
  • Device Status Monitoring: Check battery levels and connectivity status of the device remotely.
  • Emergency Alert Notifications: Receive automatic text or app notifications when the help button is pressed.
  • Reminder Scheduling: Set up medication reminders or calendar events that are audibly announced by the MGMove watch.

Your Peace of Mind is Within Reach

Knowing how the Medical Guardian necklace works and understanding its robust features can significantly improve the safety and independence of seniors and individuals with health concerns. The simplicity of use—just a button press—combined with advanced technology like automatic fall detection and cellular connectivity, ensures that help is always just a moment away. The addition of the caregiver app provides invaluable support for family members who want to monitor their loved one's well-being without being intrusive. For those seeking reliable, rapid emergency assistance, the Medical Guardian system is a comprehensive solution.

For more information on selecting the right medical alert system for your needs, you can visit the National Council on Aging's resource page.

Frequently Asked Questions

If you accidentally trigger an alert, simply inform the operator when they respond that it was a false alarm. They will close the call without dispatching emergency services, and there is no penalty for false alarms.

Yes, all Medical Guardian pendants and necklaces are water-resistant and safe to wear in the shower, which is a high-risk area for falls.

Battery life varies by device. For example, the MGMini can last up to 5 days, while the MGMove smartwatch lasts up to 24 hours. The base unit for in-home systems has a long-lasting backup battery in case of a power outage.

No, automatic fall detection is highly accurate but not 100% reliable. Users should always press their help button if they are able, as some motion patterns may not register as a fall.

Mobile units like the MGMini and MGMove use a cellular network and GPS, allowing them to work anywhere with cell service. In-home systems only work within range of their base unit.

Yes, through the MyGuardian app and portal, you can create a 'Care Circle' of emergency contacts. These individuals can receive notifications and be called by the monitoring center during an alert.

An in-home system uses a base unit with a limited range, while a mobile system uses a cellular connection and GPS to provide protection both at home and on the go.

Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.