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How long does it take to get gift cards from AARP?: Delivery times and factors

3 min read

According to the AARP Help Center, most digital rewards, including gift cards, are delivered via email within 24 hours on business days. Understanding how long does it take to get gift cards from AARP depends heavily on whether you've redeemed a digital or physical reward and when your order was placed.

Quick Summary

AARP digital gift cards typically arrive via email within 24 hours during business days, while physical items take 4–6 weeks. Delays can occur for orders placed on weekends or holidays, or if there are account issues. Checking spam folders and confirming account details are key steps.

Key Points

  • Digital vs. Physical Delivery: Digital gift cards are emailed within 24 business hours, while physical items, including some gift cards, can take 4–6 weeks to arrive.

  • Weekend and Holiday Delays: Orders for digital gift cards placed on weekends or holidays will not begin processing until the next business day.

  • Check Your Spam Folder: The most common issue with delayed digital gift cards is the email being caught in a spam or junk folder.

  • Account Verification Can Cause Delays: AARP may pause an order for manual review if they detect unusual activity, such as a new account redeeming rewards too quickly.

  • Contact Support for Issues: If the expected time frame passes and you still have not received your gift card, contact AARP's customer support for assistance.

  • Review Merchant Terms: Before redeeming, read the terms and conditions for specific gift cards, as some may have restrictions (e.g., in-store use only).

In This Article

AARP Gift Card Delivery: Digital vs. Physical Rewards

The delivery time for an AARP gift card varies significantly depending on whether it's a digital eGift card or a physical item. For digital rewards redeemed through the AARP Rewards program, the process is generally quick and efficient, with most deliveries happening within 24 hours on weekdays. However, physical merchandise, which includes certain gift card types or other items, requires standard mail shipping, which takes considerably longer.

The Digital eGift Card Timeline

Digital gift cards, or eGift cards, are a popular redemption option in the AARP Rewards catalog. When you redeem points or purchase a discounted eGift card online, the fulfillment process is handled electronically. AARP states that most digital rewards are delivered via email to the address on your account within 24 hours.

  • Processing during business hours: For orders placed between 8 a.m. and 5 p.m. EST, Monday through Friday, delivery is usually swift.
  • Weekend and holiday delays: If you redeem a digital gift card on a weekend or a federal holiday, the 24-hour delivery window will only begin on the next business day.
  • Instant delivery exceptions: While 24 hours is the standard, many users report receiving their eGift cards almost instantly, sometimes within minutes. This speed is not guaranteed, but it is a common experience for many members.

The Physical Merchandise Timeline

In contrast, physical merchandise or gift cards that are mailed require a much longer delivery period. This timeline is standard for any item shipped via the mail system. If you redeem a physical reward, AARP's official timeline is 4 to 6 weeks for delivery.

  • Order processing: The initial processing phase, which includes verifying the order and preparing it for shipment, takes some time before the item is handed off to the postal service.
  • Mailing address verification: It is crucial to have a correct and valid mailing address on file. Merchandise cannot be delivered to a P.O. Box.
  • Shipping time: The majority of the wait time is due to shipping and transit, which is standard for mailed packages.

Factors That Affect AARP Gift Card Delivery

Several factors can influence how long it takes to receive your AARP gift cards. Being aware of these can help you better manage your expectations and troubleshoot any potential issues.

  • Account Verification: If your account information is incomplete or flags a potential issue, AARP may pause your order for verification. This is a security measure to protect against fraudulent activity and can cause delays. A user on Reddit reported their gift card transfer was flagged and delayed for a week shortly after creating their account.
  • Order Timing: As mentioned, redeeming points outside of regular business hours (weekends, evenings, federal holidays) will push back the start of the 24-hour fulfillment window.
  • Email Issues: For digital rewards, the most common problem is the email going to the wrong folder. If you don't receive your eGift card within the expected timeframe, always check your spam or junk folder.
  • Technical Glitches: While uncommon, website or system outages can occasionally delay order processing. AARP's online community has noted past instances of issues with gift card redemptions.
  • Merchant-Specific Terms: For certain gift cards, the merchant's specific terms may affect usage. Some eGift cards, for example, may be in-store use only. It's always wise to review the fine print on the product page before redeeming.

Digital vs. Physical Gift Card Redemption Comparison

Feature Digital eGift Card (Email) Physical Gift Card (Mail)
Delivery Timeline Within 24 hours (business days) 4–6 weeks
Fulfillment Method Electronic delivery via email Postal service mail
Common Delay Causes Weekend/holiday orders, spam filter, email address issues Processing time, shipping delays, invalid address
Redemption Process Receive email, click link, use online or in-store Wait for mail delivery, use physical card in-store
Best For Immediate use, last-minute rewards Planned rewards, physical gifts
Verification Checks May have initial account verification checks Includes address verification

Conclusion

In summary, the time it takes to receive a gift card from AARP is dependent on the format you choose. For almost immediate gratification, digital eGift cards are the clear winner, with a standard delivery of within 24 hours during normal business hours. If you're redeeming a physical gift card or other merchandise, expect a much longer wait of 4 to 6 weeks. To avoid frustration, always double-check that you are selecting the correct reward format for your needs. If a digital reward doesn't arrive as expected, a quick check of your email's spam folder is often the solution. For any prolonged issues, contacting AARP Rewards customer support is the best course of action.

Frequently Asked Questions

Most digital gift cards redeemed through AARP Rewards are delivered to your email within 24 hours, provided the order is placed during normal business hours (8 a.m.–5 p.m. EST, Monday–Friday).

It may be taking longer if you placed the order on a weekend or a federal holiday. The 24-hour processing window begins on the next business day. Your email's spam folder is another common place for the gift card to end up.

Physical merchandise and any gift cards sent via mail from AARP typically arrive within 4 to 6 weeks. This is due to standard processing and shipping times.

First, check your email's spam or junk folder, as the email from AARP may have been filtered there. If it's still missing after 24 business hours, contact AARP Rewards customer service for help.

While some users have reported receiving their eGift cards within minutes, AARP officially states that delivery is within 24 business hours. Instant delivery is not guaranteed.

Possible reasons for a delay include placing the order on a weekend, account verification checks for new accounts, or providing incomplete information during the order process.

This depends on the specific merchant's terms and conditions, which are provided on the gift card's product page. Some eGift cards are for in-store use only.

If you experience an issue, you can contact AARP's customer service. For rewards issues, you can call a dedicated Rewards Specialist at 1-866-451-6305 during business hours.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.