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How much is Alexa emergency assist per month? Pricing details and feature breakdown

5 min read

With nearly 35% of U.S. households owning smart speakers, leveraging this technology for safety is a growing trend. This guide answers the question, how much is Alexa emergency assist per month?, and explains what this subscription service offers for home safety and peace of mind.

Quick Summary

The Alexa Emergency Assist monthly subscription costs $5.99, which provides 24/7 access to trained Urgent Response agents who can dispatch emergency services on your behalf.

Key Points

  • Monthly Cost: Alexa Emergency Assist costs $5.99 per month, plus tax, as a standalone subscription service.

  • Core Feature: The primary benefit is 24/7, hands-free access to trained Urgent Response agents via voice command.

  • Smart Alerts: The service includes Smart Alerts that notify your phone if Alexa detects the sound of smoke alarms, carbon monoxide alarms, or glass breaking.

  • Family Notifications: You can add up to 25 Emergency Contacts who receive automatic notifications when you call for help.

  • Connectivity Dependency: The voice-activated feature requires both power and a working internet connection to function via an Echo device.

  • Free Alternative: A no-cost alternative exists by adding trusted contacts to the Alexa app, but this does not connect to emergency services.

In This Article

Understanding the Monthly Cost for Alexa Emergency Assist

The monthly cost for the Alexa Emergency Assist subscription is $5.99, plus any applicable taxes. This fee provides hands-free, voice-activated access to an urgent response service, along with other safety features designed to provide an additional layer of protection for users and their families. The subscription is an optional add-on and does not come standard with an Alexa-enabled device. It’s a recurring charge that can be managed through your Amazon account under the 'Memberships & Subscriptions' section, allowing you to cancel at any time.

What the $5.99 Monthly Fee Covers

For the monthly fee, you gain access to several key features that enhance your home's safety profile, distinguishing it from the basic, free functionalities of an Echo device. These features work across all compatible Echo smart speakers and displays, as well as the Alexa app, ensuring you have help available whether you are at home or away.

  • 24/7 Urgent Response: This is the core benefit of the service. By saying, “Alexa, call for help,” you are connected to a trained Urgent Response agent 24/7. These agents can assess your situation and dispatch police, fire, or ambulance services to your registered address on your behalf.
  • Smart Alerts: Alexa can actively listen for the sound of smoke alarms, carbon monoxide alarms, or breaking glass. If detected, the service sends a Smart Alert notification to your mobile phone. You can then listen to an audio snippet or 'Drop In' on the device to investigate further. The alert also includes a button to quickly call Urgent Response from your phone.
  • Emergency Contacts: You can add up to 25 Emergency Contacts who will receive an automatic text message and push notification whenever a call is placed to Urgent Response. This keeps loved ones informed during an emergency. One contact can also be designated as a Primary Emergency Contact.
  • Critical Information: The service allows you to securely save critical information—such as medical conditions, gate codes, or details about pets—that Urgent Response agents can access to share with first responders.

How to Subscribe to Alexa Emergency Assist

Subscribing is a straightforward process, but requires you to have a compatible Echo device and the Alexa app. You can sign up through multiple channels:

  1. On Amazon.com: Visit the Alexa Emergency Assist page on the Amazon website to purchase the monthly subscription.
  2. Via the Alexa App: Navigate to the 'More' section, select 'Alexa Emergency Assist,' and follow the on-screen instructions.
  3. Using your Voice: From a compatible Echo device, say, “Alexa, buy Alexa Emergency Assist.”

After completing the subscription purchase, you must download or update to the latest Alexa app version and follow the on-screen setup instructions to configure your emergency address, phone number, and contacts. You can also start with a 30-day free trial, which is often included with device bundles.

Comparing Emergency Assist to Other Alexa Safety Features

It is important to differentiate between the paid Emergency Assist service and other Alexa features, particularly the free options that offer a more limited scope of support.

Feature Alexa Emergency Assist (Paid) Alexa Together (Paid) Free Alexa Contacts (Standard)
Cost $5.99/month $19.99/month Free
Core Function 24/7 access to Urgent Response agents who can dispatch emergency services. Remote support for loved ones, including urgent response, activity alerts, and reminders. Manual calling to specific contacts using voice commands.
Emergency Response Direct line to trained agents who can contact 911 on your behalf. 24/7 Urgent Response included with subscription. Does not connect to emergency services or 911 directly.
Alerts & Monitoring Smart Alerts for smoke, CO alarms, and glass breaking. Provides activity alerts and fall detection with compatible devices. No automated alerts.
Notifications Texts/push notifications to up to 25 emergency contacts. Activity alerts and notifications sent to designated caregivers. No automatic notifications to contacts.

For many, the $5.99 per month for Emergency Assist is a worthwhile investment for the hands-free, direct connection to an urgent response team. However, families looking for more comprehensive remote monitoring and support for an aging relative might consider the more expensive Alexa Together service, while those seeking only a basic way to connect with family might find the free contacts feature sufficient.

Important Considerations and Limitations

While Alexa Emergency Assist offers significant benefits, it's crucial to understand its limitations. The service depends on your Echo device's power and internet connectivity. If the power goes out or your Wi-Fi is down, the voice command feature will not work. In such cases, you can still use the service via the Alexa app on your mobile phone, provided you have a cellular data connection.

Additionally, Alexa Emergency Assist is not a replacement for traditional professional security monitoring or a dedicated medical alert system, especially for those with complex needs. The Smart Alerts are informational and still require the user or a contact to initiate the emergency call. Furthermore, Emergency Assist is currently only available in the U.S. and is not a direct 911 service. The Urgent Response agents act as an intermediary, contacting your local emergency service providers based on the information you provide.

For those interested in the full scope of Amazon's offering, the official Amazon Alexa Emergency Assist page details all features and terms: https://www.amazon.com/Alexa-Emergency-Assist-Monthly-auto-renewal/dp/B0BZSZBK3T.

Who is Alexa Emergency Assist for?

This service is particularly beneficial for seniors, individuals with disabilities, and anyone living alone who wants an easy, hands-free method to get help quickly during an emergency. The ability to use a voice command from anywhere within hearing range of an Echo device is a significant advantage over needing to physically reach a phone or a medical alert button. The system’s sound detection for alarms and glass breaking also provides a valuable layer of protection when you're away from home, alerting you to potential problems in real-time.

Conclusion

Ultimately, the question of how much is Alexa emergency assist per month? is answered with a clear and affordable $5.99. This cost grants access to a suite of features that significantly enhance personal safety and offer peace of mind. For those seeking a modern, voice-activated emergency response tool without the high cost of a traditional medical alert system, Alexa Emergency Assist provides a powerful, practical, and budget-friendly solution for reliable support in times of need. Understanding its specific capabilities and limitations, especially in contrast to free features and more comprehensive services, allows users to make an informed decision that best suits their safety and care needs.

Frequently Asked Questions

Yes, Amazon frequently offers a 30-day free trial of Alexa Emergency Assist, often included with the purchase of a new Echo device bundle.

Yes, the service can be accessed through the Alexa app on your mobile phone, allowing you to get urgent help even when you are away from home.

You can cancel your subscription at any time by visiting the 'Memberships & Subscriptions' page in your Amazon account.

If you lose power or internet at home, the voice command feature will not work on your Echo device. However, you can still call Urgent Response via the Alexa app on your mobile phone, provided you have a cellular data connection.

No, they are different services. Emergency Assist is $5.99/month for urgent response, while Alexa Together is a broader senior care service costing $19.99/month that includes remote support features.

Alexa Emergency Assist is not a direct 911 service. When you say "Alexa, call for help," you are connected to a trained Urgent Response agent who will then contact your local emergency services on your behalf.

Fall detection is a feature included with the more comprehensive and expensive Alexa Together service, not the standard Emergency Assist subscription.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.