Understanding the Lively App vs. Lively Services
It's a common point of confusion: the "Lively app" is actually the Lively Link app, a free companion tool for family members and caregivers. This app is not a standalone subscription service. Instead, it works in conjunction with a paid Lively health and safety plan, purchased by the senior using a Lively device. Therefore, the monthly cost isn't for the app itself, but for the comprehensive suite of services that the app connects to.
Lively's Medical Alert System Pricing
Lively offers various devices, but the most popular for medical alerts is the Mobile2. The cost for this service is structured into different monthly plans, none of which require a long-term contract.
Basic Plan
- Cost: $24.99 per month
- Included Features:
- Urgent Response: 24/7 access to trained agents who can assist in emergencies and dispatch help.
- Ask Lively: A concierge-like service for general information and assistance.
- Lively Link App: Caregivers can receive alerts and track the user's location, connecting to the paid service.
Premium Plan
- Cost: $34.99 per month
- Included Features:
- All Basic Plan features.
- Care Advocate: Access to experts who help with health and wellness goals.
- Nurse On-Call: 24/7 access to registered nurses and board-certified doctors for medical advice.
Fall Detection Add-On
- Cost: $9.99 per month
- Feature: An automatic fall detection sensor that alerts Urgent Response agents if a fall is detected, even if the user can't press the button. This is an optional extra for both Basic and Premium plans on the Mobile2 device.
Additional Lively Costs to Consider
When budgeting for Lively services, it's important to account for more than just the monthly subscription fee.
- Equipment Fee: A one-time purchase fee for the Lively Mobile2 device, which costs $79.99, though it is sometimes available on sale.
- Activation Fee: A one-time $35 activation fee, which may be waived if the device is activated by calling Lively directly.
The Lively Link App for Caregivers
As mentioned, the Lively Link is not a paid app, but a free tool for loved ones. When a senior has a subscription with the Urgent Response service, the Lively Link app gives designated family and friends valuable peace of mind. The app provides several key functions to help caregivers stay connected and informed:
- Urgent Response Alerts: Caregivers receive notifications on their smartphone if the user presses their Urgent Response button or a fall is detected.
- Location Tracking: Shows the user's current GPS location on a map, which is essential for rapid assistance.
- Device Status Monitoring: Provides battery status updates, so caregivers know when the device needs to be charged.
- Resource Center: Offers tips and information for caregivers supporting an older adult.
Comparing Lively to Competitors
To provide context for Lively's pricing, here's a comparison table highlighting key features and costs of popular medical alert providers. All prices are approximations based on available information and can change.
| Feature | Lively Mobile2 (Basic) | Medical Guardian (Mobile) | Life Alert (Mobile) |
|---|---|---|---|
| Monthly Cost | $24.99+ | ~$38.95+ | ~$50+ |
| Equipment Fee | $79.99 | $149.95+ | Varies (often free) |
| Fall Detection | +$9.99/mo | +$10/mo | Yes (included) |
| Long-Term Contract | No | No (but often paid annually) | 3-year minimum |
| Caregiver App | Yes (Lively Link) | Yes | No |
| Service Included | 24/7 Urgent Response, Ask Lively | 24/7 Monitoring, Location Tracking | 24/7 Monitoring, In-Home options |
As this comparison illustrates, Lively offers a highly competitive monthly rate with no long-term commitment, distinguishing it from providers like Life Alert, which is often more expensive and restrictive. For those interested in exploring alternatives, reviewing a detailed comparison on a reputable site is always a good idea. This guide to medical alert systems offers more in-depth reviews and comparisons.
Conclusion: Finding the Right Lively Service for Your Needs
In summary, the Lively Link app itself is free for caregivers to use on their own smartphones but requires a subscription to a Lively medical alert service, which starts at $24.99 per month. For this monthly fee, seniors gain access to 24/7 Urgent Response, and their caregivers can receive real-time alerts and location updates through the app. The final price depends on the level of health and safety features desired, such as adding fall detection or access to medical professionals. Before purchasing, consider the total upfront costs, including equipment and potential activation fees, alongside the monthly plan to make the most informed decision for your loved one's safety.
