Understanding Your Personal Emergency Response System (PERS)
A Personal Emergency Response System, often called a medical alert system, is designed to provide quick access to assistance during a medical or personal emergency. While these systems can seem technical, their core function is straightforward: to create a direct line of communication to a monitoring center.
The Core Components of a PERS
To understand how to use a personal emergency response system, it helps to know the parts involved:
- Wearable Help Button: The most visible component, worn as a pendant, wristband, or on a belt clip. This is the button you press to signal for help. For many systems, these wearables are waterproof and can be used in the shower, where many falls occur.
- Base Unit: For in-home systems, this is the main communication hub, usually placed in a central location. It contains a powerful speaker and microphone for two-way communication with the monitoring center. It connects to the monitoring center via a landline or cellular service.
- Mobile Device (On-The-Go): In mobile systems, the base unit is integrated into the wearable device. This allows for communication and tracking outside the home, thanks to cellular and GPS technology.
- 24/7 Monitoring Center: The hub of the operation. Trained operators receive your call, assess your situation, and follow a pre-programmed emergency plan, contacting family or emergency services as needed.
Step-by-Step Guide: How to Use a Personal Emergency Response System
Using your PERS is designed to be as simple and fast as possible. Follow these steps during an emergency:
- Wear Your Device at All Times: This is the most crucial step. Your system is only effective if you are wearing the help button. This includes wearing it at home, in the yard, and during sleep, as falls or other medical events can happen at any time. Waterproof pendants should be worn even in the shower.
- Assess the Situation: Once an emergency occurs—be it a fall, a sudden health issue, or any other need for help—take a moment to assess your ability to move or speak.
- Press the Help Button: Immediately press and hold the button on your pendant or wristband. You will likely hear a confirmation tone from your device, signaling that an alert has been sent. For most systems, a two-second press is enough.
- Communicate with the Operator: Once connected, the operator will speak to you through the base unit or mobile device's speaker. Clearly state your name, location, and the nature of your emergency. The operator will stay on the line until help arrives.
- Listen and Wait for Confirmation: Even if you accidentally press the button, stay on the line and inform the operator that it was a false alarm. Do not hang up until the operator confirms they understand. If you cannot speak, the operator will assume an emergency and dispatch help based on your profile.
Advanced Features: Fall Detection and GPS Tracking
Modern PERS devices offer features that provide additional layers of safety.
Automatic Fall Detection
For those with a high risk of falling, automatic fall detection is a lifesaver. This technology uses motion sensors to detect a fall and will automatically place a call to the monitoring center, even if you are unable to press the button yourself. This is invaluable if a fall renders you unconscious or unable to move. The device will first announce that a fall has been detected and give you a short time to cancel the alert before notifying the monitoring center.
GPS and Mobile Systems
Mobile systems, which incorporate GPS, are essential for active seniors. They enable you to call for help wherever you go. The GPS feature allows the monitoring center to pinpoint your exact location, ensuring that first responders can find you quickly, whether you are at the park, in a store, or in your own yard.
Comparison of System Types
| Feature | In-Home System | Mobile (On-The-Go) System |
|---|---|---|
| Connectivity | Landline or Cellular | Cellular Network (no landline needed) |
| Range | Limited to around the home and yard | Nationwide, wherever there is cellular coverage |
| Best For | Individuals who spend most of their time at home | Active individuals who leave the home frequently |
| Base Station | A separate unit with speaker/mic | Integrated into the wearable device |
| Cost | Generally lower monthly fees | Often higher due to cellular/GPS service |
| Fall Detection | Often an optional add-on feature | Often an optional add-on feature |
Setting Up and Maintaining Your System
Proper setup and regular maintenance are critical for your PERS to function reliably.
Initial Setup
- Place the Base Unit: For in-home systems, place the base unit in a central location, like a living room or kitchen, for maximum signal strength. Place it near a power outlet and phone jack (for landline systems).
- Program Emergency Contacts: Before using the system, ensure your provider has an updated list of your emergency contacts, including family, friends, and neighbors, and your medical information. This allows the operator to notify the right people and give responders crucial information.
- Test the System: Test the device immediately after installation. Press the button and speak to the operator, telling them you are performing an initial test.
Regular Testing and Maintenance
- Monthly System Tests: Perform a system test at least once a month. This ensures the batteries are working and the signal is strong. Your provider may even call you to remind you to test.
- Monitor Battery Life: For mobile devices, be diligent about charging. Many devices have a battery life of 24 hours or more and will alert you when they need charging.
- Inspect for Wear and Tear: Visually check your device for any damage. The wearable is an electronic component that may need replacing after some time.
Conclusion
Knowing how to use a personal emergency response system is a key part of maintaining independence and safety as you age. While the device itself is simple to operate, understanding the full process—from wearing the button to communicating with the monitoring center—provides a vital sense of security. Regular testing, knowing what to do in case of accidental activation, and keeping your emergency information up-to-date are all part of a comprehensive safety strategy. For more information on health, safety, and aging in place, resources like the National Council on Aging (NCOA) can provide further guidance on choosing a system that fits your needs.
