Is there a reset button on a power lift chair? A Definitive Troubleshooting Guide

According to mobility equipment experts, a majority of power lift chair issues are minor electrical glitches that can often be resolved without a technician. Discover the truth behind the question, "Is there a reset button on a power lift chair?", and learn the simple steps to get your chair working smoothly again.

Quick Summary

Many power lift chairs and electric recliners feature a reset procedure instead of a single button, which typically involves unplugging the power and waiting before reconnecting. The process can resolve common malfunctions, and the exact method varies by model, sometimes requiring a small, recessed button or a specific remote sequence.

Key Points

• Not always a button: Most chairs use a reset procedure involving unplugging the power, not a physical button.

• First step is unplugging: For many models, unplugging the chair for 1-5 minutes and plugging it back in is the primary reset method.

• Check for a hidden button: A recessed reset button may be located on the hand control or the power supply box, often requiring a paperclip.

• Look under the chair: The reset function is often found on the black power supply box or motor assembly located underneath the chair.

• Consult your manual: The most accurate reset instructions are in your chair's user manual; refer to it first for specific sequences.

• Advanced issues exist: If a reset doesn't work, the problem could be a loose wire, faulty power cord, or a motor issue, requiring further inspection.

Understanding the Lift Chair "Reset" Feature

Unlike a simple home appliance, a power lift chair's electrical system is more complex, and a true "reset button" in the traditional sense is uncommon. Instead, manufacturers often incorporate a reset procedure to clear minor errors. These errors can occur due to a brief power outage, a loose connection, or a momentary system overload. Performing a proper reset can be a simple, first-line solution that saves you the trouble of calling for a technician. The key is knowing where to look and what steps to take, as the process differs across models and brands.

Why a Chair Might Need a Reset

Several common issues can prompt the need for a reset:

• Power Fluctuation: After a power outage or a power surge, the chair's internal electronics can get confused, causing it to become unresponsive.
• Connection Glitch: A loose wire in the hand control, power supply, or motor can disrupt communication, causing erratic behavior.
• User Error: Sometimes, a chair can get stuck in a partial position if a button is accidentally pressed and released mid-cycle.
• Overheating: Some motors have built-in thermal protection and will temporarily shut down if they overheat. A reset can clear this state once the motor has cooled.

Step-by-Step Guide to Resetting Your Lift Chair

Before you do anything, ensure you are not in the chair and that the area around it is clear of obstructions. The following is a general procedure that works for many models, but you should always consult your specific chair's manual for the most accurate instructions.

1. Unplug the Power: Locate the main power cord and unplug the chair from the wall outlet. Wait at least 1-5 minutes to ensure all residual power in the system has been drained.
2. Check All Connections: While the chair is unplugged, inspect all cables. This includes the cord running from the power supply box to the chair and the cord from the hand control to the chair's motor or controller. Make sure everything is securely plugged in, with no loose or frayed wires.
3. Locate the Reset Point: This is where the process can vary. Some chairs have a small, recessed button on the side of the motor or on the power supply box. Others require a specific button sequence on the remote, or the "unplug and wait" is the entire reset process.
4. Perform the Reset (If a Button Exists): If you find a recessed button, use a paperclip or a thin tool to press and hold the button for several seconds. You may hear a click or beep.
5. Plug Back In: After the designated waiting period or pressing the button, plug the chair back into the wall outlet.
6. Test the Chair: Wait about 30 seconds, then try operating the chair's functions with the hand control.

Where to Find the Reset Location

Your chair's reset mechanism might be in one of several places. If you have the user manual, it is the best source for information. If not, here are the most likely locations to check:

• The Power Supply Box: This is the black box located near the motor under the chair where the main power cord connects. Look for a small pinhole or a button marked 'R' or 'Reset'.
• The Hand Control: Some remotes have a small, recessed reset button, usually on the back or side. It may require a paperclip to activate.
• The Motor Assembly: On some models, the motor itself has a reset button or an overload switch. You will need to tilt the chair to inspect this area.

Different Reset Methods by Chair Type

Brand Example	Potential Reset Method
Golden Technologies	Some models use a combination of button presses on the hand control. For example, pressing and holding the 'home' button until the chair fully retracts.
Pride Mobility	Look for a reset button on the power transformer (the box on the power cord). Also, the unplug-and-wait method is very common.
Best Home Furnishings	Some newer models may have a specific sequence on the remote, such as holding the 'home' button and a directional button until lights flash.
La-Z-Boy	Many newer electric recliners require a simple unplug and wait period to clear glitches. Always check the power supply box for a potential reset feature.

Advanced Troubleshooting if the Reset Fails

If the reset procedure does not work, the issue might be more serious. Before you call a repair service, there are a few more things you can check.

• Check the Outlet and Power Cord: Plug another small appliance into the wall outlet to ensure it has power. Test the power cord for any visible signs of damage, such as a kink or fray. Check the connections at the transformer box and the wall.
• Remote Control Failure: If the remote's lights are off or it is unresponsive, the problem may be the remote itself. This can sometimes be a loose connection or a faulty control board. Try jiggling the remote's cord to see if power returns.
• Internal Wiring: Inspect the wiring harness beneath the chair for any wires that have become disconnected or tangled in the lift mechanism. Take care not to get your fingers caught in any moving parts.
• Motor or Control Box: If all connections and power sources are good, the problem may lie with the motor or the control box itself. These components are more complex and typically require a professional technician to diagnose and repair.

Preventative Maintenance and Safety

To prevent future issues, follow these best practices:

• Keep the area clear: Ensure no pets, children, or objects are under or around the chair during operation.
• Regular Inspections: Periodically check the wiring and connections for any wear and tear.
• Avoid Overloading: Do not exceed the chair's maximum weight capacity.
• Gentle Use: Do not force the chair to move if it feels stuck. Always use the controls as intended.

For more advanced troubleshooting and maintenance tips, consult the National Mobility Equipment Dealers Association (NMEDA) to find certified professionals or resources related to your specific mobility equipment. Remember that safety is paramount, and if you are ever unsure, it is best to contact a qualified technician.

Conclusion

In summary, while a prominent reset button is not standard on most power lift chairs, a reset procedure is very common and can often resolve minor electrical issues. By following the steps of unplugging, checking connections, and then potentially pressing a small button on the power box or remote, you can successfully troubleshoot and restore your chair's functionality. If the problem persists after a reset, it is wise to explore other potential causes or consult with a professional to ensure your safety and the longevity of your chair. Don't let a minor glitch disrupt your comfort; the solution is often simpler than you think.

Frequently Asked Questions

Where is the reset button on my Golden Technologies lift chair?

For Golden Technologies lift chairs, the reset function is often a sequence performed with the hand control rather than a physical button. For many models, you may need to press and hold the 'home' button until the chair fully cycles and returns to the seated position.

My lift chair remote isn't working after a power outage. What should I do?

First, perform a complete power cycle reset by unplugging the chair from the wall for 5 minutes. While it's unplugged, check all cable connections. After plugging it back in, test the remote. If it's still unresponsive, check the remote's batteries or inspect the cord for damage.

Can I use any surge protector for my power lift chair?

It is generally recommended to plug the chair directly into a wall outlet. Some surge protectors or extension cords can cause power fluctuations that interfere with the chair's sensitive electronics. If a reset is unsuccessful, try plugging it directly into the wall.

The lift chair is making a grinding noise. Can a reset fix this?

No, a grinding noise suggests a mechanical issue, not an electrical one. A reset will not solve this. The grinding could be caused by an obstruction, a worn-out gear, or a motor problem. Stop using the chair immediately and contact a professional technician.

What does the reset button on the power box look like?

The reset button on a power supply box is usually small, black or white, and sometimes recessed in a pinhole. It might be labeled 'R', 'Reset', or have a small circle symbol. You will likely need a paperclip or a thin tool to press it.

How long should I hold the reset button?

If your chair has a physical reset button, you typically need to press and hold it for 5-10 seconds. You may hear a click or beep indicating the reset has occurred. Always consult your user manual for the specific timing required for your model.

What if my chair gets stuck mid-recline? Will a reset work?

A power cycle reset (unplugging for 5 minutes) is often the solution for a chair stuck mid-cycle due to a minor electrical hiccup. After the reset, try pressing the 'close' or 'home' button to return the chair to its normal position. If it remains stuck, there may be a mechanical obstruction.