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What is the most appropriate response the CNA should provide when a patient expresses that they are waiting for a train carrying all their belongings?

Research indicates that up to 90% of individuals with dementia will experience a neuropsychiatric symptom like a delusion at some point. This makes knowing what is the most appropriate response the CNA should provide when a patient expresses that they are waiting for a train carrying all their belongings a crucial skill for providing dignified, person-centered care.