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What are common complaints about Medicare Advantage?

According to a 2024 analysis by the Kaiser Family Foundation (KFF), Medicare Advantage insurers made nearly 50 million prior authorization determinations in 2023, with over 3 million requests being fully or partially denied. These frequent denials and other operational issues are among the common complaints about Medicare Advantage plans that beneficiaries face. This article explores these and other key areas of dissatisfaction that enrollees often report.