AARP has long served as a trusted resource for seniors navigating important life decisions, including selecting a medical alert system. While it does not single out one specific company for its members, AARP's approach is to provide a framework for evaluating options based on individual needs, along with exclusive discounts on certain services. Understanding these guidelines and partnerships is key to finding the right solution.
Key Considerations According to AARP
When evaluating medical alert systems, AARP advises members to consider four main factors: utility, equipment, availability, and cost. These considerations ensure the system fits the user's specific lifestyle and health requirements.
- Utility: This refers to where and when the device will be used. A person who spends most of their time at home will have different needs than someone who is active and frequently on the go. For the more active individual, a system with GPS capabilities is essential.
- Equipment: The hardware itself is a critical consideration. Is the wearable device comfortable and easy to use? An uncomfortable pendant or smartwatch might be left off, defeating its purpose. AARP suggests checking for features like waterproofing, long battery life, and ease of charging.
- Availability: While most major providers offer nationwide service, it is wise to confirm coverage, especially in more rural areas. The reliability of the monitoring center, including its certifications, is also important.
- Cost: This includes not just the monthly monitoring fees but also potential upfront costs for equipment, activation, and shipping. AARP encourages members to compare prices and look out for hidden fees or long-term contracts.
Medical Alert Systems with AARP Discounts
While AARP does not exclusively endorse one provider, it does have official partnerships with specific companies that offer discounts to members. These include Philips Lifeline and Lively.
Philips Lifeline
AARP members can receive a 15% discount on monthly monitoring services, along with free shipping and activation fees. Lifeline offers a variety of systems, including in-home and mobile options with advanced features like AutoAlert fall detection.
Lively
For members using the Lively Mobile Plus medical alert system, AARP provides a flat $60 annual discount on the Preferred and Ultimate Health and Safety Packages. These packages include features like Urgent Response, Urgent Care, and the Lively Link app for family members. Fall detection is available with the Ultimate package.
How to Choose the Best System Based on AARP’s Guidance
AARP's approach is to help consumers find the best fit for their individual situation, not to simply choose the cheapest option. Consider the following steps in your decision-making process:
- Assess Your Needs: Are you primarily concerned about falls at home, or do you need protection when you are out and about? Do you want automatic fall detection?
- Compare Features: Look at the specifics of each system, such as battery life, water resistance, and coverage range. A range of at least 1,000 feet is recommended for in-home systems.
- Investigate Monitoring: Find out if the monitoring center is certified by a reputable organization like UL Solutions, and check the average response times.
- Analyze Costs: Beyond the monthly fee, consider equipment costs, activation fees, shipping, and cancellation policies. Use your AARP discount as a baseline for comparison, but recognize that other providers may have superior promotions.
- Test the System: Once you have selected a system, ensure the user is comfortable with it and knows how to use it. Look for a provider with a free trial period or a flexible cancellation policy.
Comparison of AARP-Partnered Systems vs. Alternatives
To illustrate the decision-making process, here is a comparison table comparing the AARP-partnered systems with a popular alternative not explicitly endorsed by AARP, like MobileHelp, which is a frequent advertiser with the organization.
| Feature | Philips Lifeline (AARP Discount) | Lively (AARP Discount) | MobileHelp (Alternative) |
|---|---|---|---|
| AARP Discount | 15% off monthly service + free activation & shipping | $60 off annual plans | May offer non-AARP promotions |
| Equipment | In-home (HomeSafe) and mobile (On the Go, Smartwatch) options | Mobile Plus device, Wearable2 | In-home, mobile, and hybrid (Duo) options |
| Fall Detection | AutoAlert available on some systems | Available with Ultimate plan | Optional add-on |
| GPS Tracking | Available on mobile systems | Available on Mobile Plus device | Available on mobile and hybrid systems |
| Connectivity | Landline and cellular options | Cellular network | Cellular network |
| App for Caregivers | Lifeline mobile app available | Lively Link app available | Caregiver tracking app available |
The Role of Medicare and Other Assistance
Original Medicare (Parts A and B) does not cover the cost of medical alert systems. However, some Medicare Advantage (Part C) plans may offer coverage. AARP-affiliated Medicare Advantage plans, such as those through UnitedHealthcare, are known to cover Lifeline systems at no cost for qualified members. This is an important factor for AARP members to investigate, as coverage can vary based on the specific plan and medical conditions. Other potential sources of assistance include Medicaid waivers for Home and Community-Based Services and veterans' benefits through the U.S. Department of Veterans Affairs.
Conclusion
When asking "what does AARP recommend for medical alert systems?", the key takeaway is that AARP recommends a strategic, needs-based approach rather than a single brand. By providing a discount framework with partners like Philips Lifeline and Lively, and offering a guide on key considerations, AARP empowers members to find a system that best fits their lifestyle and budget. It is essential for consumers to use these tools to research and compare options thoroughly, looking beyond the AARP discount to ensure the system and service align perfectly with their safety needs. Ultimately, the best recommendation is an informed one, taking into account features, cost, reliability, and personal comfort to maintain independence and peace of mind.
