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What Does Visiting Angels Actually Do? An In-Depth Look at Their Services

4 min read

With a history spanning over two decades, Visiting Angels has become one of the nation's most recognized providers of senior home care. When families begin exploring their options, a common question arises: what does Visiting Angels actually do? This guide provides a detailed overview of the compassionate, non-medical care they deliver to help aging adults thrive at home.

Quick Summary

Visiting Angels specializes in providing personalized, non-medical in-home care services, including companion care, personal hygiene assistance, light housekeeping, meal preparation, and specialized support for conditions like dementia. Care plans are flexible and can range from a few hours a week to 24/7 care.

Key Points

  • Personalized, Non-Medical Care: Visiting Angels provides customized, non-medical services like bathing, grooming, and meal prep to help seniors with daily living activities.

  • Supports Independence at Home: Their core mission is to help seniors age in place by providing the support they need to remain safely in their own homes.

  • Specialized Care Options: Beyond standard care, they offer specialized programs for clients with Alzheimer's, dementia, and other chronic conditions, as well as palliative and end-of-life care.

  • Relief for Family Caregivers: Visiting Angels offers respite care to provide family caregivers with temporary, much-needed breaks from their duties.

  • Flexible and Comprehensive Plans: Care plans are not one-size-fits-all and can be tailored with flexible scheduling, from a few hours a week to 24/7 care.

  • Distinct from Medical Home Health: The agency exclusively provides non-medical, custodial care, which is different from skilled medical services provided by home health agencies.

In This Article

A Nationally Recognized Leader in Senior Home Care

Visiting Angels has been a leading force in the home care industry for over 25 years, with a network of more than 600 franchised offices across the country. Founded on the belief that every senior deserves high-quality, compassionate care, the organization has made a significant impact by helping countless individuals age in place. The core of their philosophy revolves around delivering personalized care that respects the dignity, privacy, and independence of each client. By focusing on non-medical support, Visiting Angels fills a critical gap, complementing the work of medical professionals and providing holistic assistance.

The Diverse Range of Non-Medical Services

Visiting Angels' service offering is comprehensive and can be tailored to meet a wide variety of needs. A local care coordinator conducts a free, in-home consultation to assess a loved one’s specific requirements and daily routines. This process ensures the creation of a customized care plan that fits the client's schedule and preferences.

Companion Care

For many seniors, loneliness and social isolation can significantly impact their well-being. Companion care provides vital social interaction and emotional support, including:

  • Friendly conversation and companionship
  • Engaging in hobbies and favorite activities
  • Accompanying clients to social events or gatherings
  • Planning and sharing meals

Personal Care

Personal care focuses on providing dignified assistance with activities of daily living (ADLs). Caregivers can help with:

  • Bathing, grooming, and dressing assistance
  • Toileting and incontinence care
  • Mobility and transferring assistance
  • Medication reminders to ensure timely intake

Homemaking and Errands

To help maintain a safe and comfortable home environment, Visiting Angels caregivers can assist with various household tasks and errands, including:

  • Light housekeeping, such as tidying up, dusting, and vacuuming
  • Laundry and changing linens
  • Meal planning and preparation, accommodating dietary needs
  • Grocery shopping and other essential errands
  • Providing transportation to doctor's appointments or other outings

Specialized Care for Specific Needs

Beyond general assistance, Visiting Angels offers specialized programs through their Life Care Navigation series, designed for clients with more complex needs.

  • Alzheimer's and Dementia Care: This specialized care helps manage the unique challenges of memory loss, offering wandering prevention, assistance with changing routines, and patient redirection during episodes of confusion.
  • Respite Care: This temporary care provides much-needed breaks for family caregivers, helping them avoid burnout. Respite care can be scheduled for a few hours, overnight, or for an extended period.
  • Palliative Care: Distinct from hospice, non-medical palliative care focuses on improving the quality of life for those with chronic illnesses. Caregivers provide emotional support and comfort to both the client and family.
  • Post-Hospital Care: Also known as the Ready-Set-Go Home program, this service helps seniors transition safely from a hospital stay back to their home, reducing the risk of readmission.
  • End-of-Life Care: During a sensitive time, caregivers can provide comforting support to clients and their families, ensuring comfort and companionship in the final stages of life.

The Difference Between In-Home Care and Home Health

It's important for families to understand the distinction between non-medical home care and medical home health care. This comparison can help clarify the role Visiting Angels plays and how their services can complement other medical needs.

Feature Visiting Angels (Non-Medical Home Care) Medical Home Health Care
Primary Goal To provide daily assistance and companionship to support independence and well-being at home. To achieve specific health goals, such as recovery from an injury or management of a chronic condition, under a doctor's orders.
Covered Services Personal care, companion care, meal prep, errands, light housekeeping, medication reminders. Skilled nursing, physical therapy, occupational therapy, speech therapy, wound care, injections.
Caregiver Training Caregivers are thoroughly screened, bonded, and insured, with training specific to non-medical duties and specialized programs like dementia care. Skilled nurses and therapists with medical credentials who provide medically-prescribed services.
Funding Source Typically private pay. Some long-term care insurance policies may cover services. Primarily covered by Medicare, Medicare Advantage, or private insurance, for eligible patients with a medical need.
Duration of Care Flexible and often long-term, from a few hours a week to 24/7 care. Usually short-term, with a defined timeline and specific goals set by a doctor.

How Visiting Angels Operates

The process for engaging with Visiting Angels is designed to be straightforward and supportive. It begins with a free, no-obligation consultation with a local care coordinator, during which they learn about the client's needs, preferences, and lifestyle. Next, a personalized care plan is developed, outlining the services and scheduling. Finally, the agency matches the client with a carefully screened caregiver, ensuring a good personality fit and fostering a strong, trusting relationship. The flexible scheduling options—including hourly, overnight, and 24-hour care—mean that families can find the support they need, precisely when they need it.

Conclusion: Empowering Independence at Home

In summary, what Visiting Angels actually does is provide the essential, non-medical support that empowers seniors to continue living safely and comfortably in their own homes. Through their wide range of services, including companionship, personal care, and specialized programs, they alleviate the burdens on family caregivers while prioritizing the independence and dignity of their clients. Their commitment to personalized care and compassionate service has solidified their reputation as a trusted partner for families navigating the challenges of aging. For more detailed information, families can visit visitingangels.com.

Frequently Asked Questions

Visiting Angels provides non-medical, custodial care like companionship and personal assistance, while a home health agency offers skilled medical services such as nursing and physical therapy, often for a short-term recovery period.

Visiting Angels caregivers can assist with personal care tasks including bathing, dressing, grooming, toileting, and mobility support to ensure seniors can maintain their hygiene and dignity.

Yes, their services include assistance with light housekeeping, laundry, meal planning and preparation, grocery shopping, and transportation to appointments or events.

They offer specialized memory care services that include wandering prevention, managing anxiety, and interpreting a client's needs. Care plans are personalized to the specific stage and type of memory impairment.

Yes, Visiting Angels provides short-term or temporary respite care. This allows family caregivers to take a break and attend to their own needs, knowing their loved one is in capable hands.

The process begins with a free, no-obligation consultation with a local care coordinator to discuss the client's needs. A personalized care plan is then developed, and a compatible caregiver is matched to the client.

Yes, caregivers are carefully screened, bonded, and insured. For specialized care programs, they receive additional, specific training to ensure high-quality, compassionate service.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.