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What is SIMBA SIM-only plan for senior citizens? A comprehensive guide

2 min read

The Singapore government’s 'Seniors Go Digital' program aims to empower seniors with digital skills and connectivity. As part of this initiative, what is SIMBA SIM-only plan for senior citizens? It is an exclusive, affordable mobile plan with generous benefits tailored for eligible seniors.

Quick Summary

The SIMBA SIM-only plan for senior citizens is an exclusive, no-contract mobile package offered in Singapore for eligible seniors aged 60 and above, featuring a low monthly fee with a large data allowance and other communication benefits.

Key Points

  • Affordable SIM-Only Plan: The plan is designed for Singaporean and PR seniors aged 60 and above, offering significant savings compared to standard plans.

  • Generous Data and Roaming: It includes a large data bundle for local use (including Malaysia and Hong Kong) and a separate allowance for international roaming.

  • Unlimited Local Mobile Calls: Enjoy unlimited talk time to local mobile numbers, making it easy to stay in touch with family and friends.

  • No-Contract Convenience: The plan is a 30-day, no-contract service, allowing for flexibility and easy cancellation if needed.

  • Network Compatibility Considerations: To ensure voice calls function correctly, users must have a compatible VoLTE-supported device or use the SIMBA Voice App.

  • Subsidised Offer: The plan is part of the broader 'Seniors Go Digital' program, often featuring heavily discounted or subsidised rates, which may be subject to promotional periods.

In This Article

Understanding the SIMBA Seniors Go Digital Plan

The SIMBA Seniors Go Digital Plan, offered by SIMBA Telecom (formerly TPG Telecom), is a SIM-only mobile plan for Singapore citizens and permanent residents aged 60 and above. This no-contract plan provides an affordable way for seniors to stay connected with a fixed monthly fee and a bundle of features. It's a budget-friendly option without long-term contracts.

Eligibility and Application

Eligibility requires being a Singapore Citizen or Permanent Resident, aged 60 or older, and presenting a valid ID. Depending on program guidelines, new sign-ups might need to go through the 'Seniors Go Digital' program at an SG Digital community hub. The application can be done online or at service centres. For online sign-up, follow the website instructions. At a service centre, staff can assist. An SMS confirms SIM activation. Ensure your phone is unlocked and compatible, with VoLTE support recommended for voice calls, or use the SIMBA Voice App.

Key Features and Benefits

The SIMBA senior plan provides excellent value. While specifics may change, key features often include generous local data with unlimited throttled data thereafter, a roaming data allowance for select countries, unlimited local mobile calls, a set number of local fixed-line minutes, ample local SMS, and often free caller ID.

SIMBA Seniors Plan vs. Standard SIM-Only

Here’s a comparison based on features often found in recent plan summaries:

Feature SIMBA Seniors Plan Standard SIM-Only (Example)
Monthly Price ~$5/30 days ~$10+/30 days
Local Data 400GB (MY/HK/SG) Varies, e.g., 200GB (SG only)
Local Mobile Calls Unlimited Unlimited
Local Fixed-Line Calls 400 minutes 300 minutes
International Roaming 3GB APAC + 3GB International Varies, e.g., 1GB International
IDD Minutes 100 minutes 100 minutes
Local SMS 100 30
Contract No-contract, 30-day renewal No-contract, 30-day renewal
Eligibility Age 60+, Singaporean/PR Open to all

The senior plan often offers a better cost-to-benefit ratio, especially regarding data and roaming allowances.

Potential Considerations and Fine Print

It's important to be aware of certain details. The low price might be a promotional rate. Phone compatibility, especially for VoLTE, is crucial; the SIMBA Voice App is needed for non-VoLTE devices but doesn't support emergency calls. The plan renews automatically if sufficient funds are available; failure to pay can suspend service. Be mindful of excess usage charges for services beyond the plan. Plan details, pricing, and roaming destinations are subject to change, so always check the latest information on the official website.

Conclusion: A Valuable Digital Lifeline

The SIMBA SIM-only plan for senior citizens provides an accessible way for seniors in Singapore to stay connected. Its low cost, generous data, unlimited local mobile calls, and roaming make it a strong option. Understanding eligibility and plan details allows seniors to confidently use this service. Always check the official SIMBA website for the most current information.

To learn more about the Seniors Go Digital programme and find community hubs, visit the official IMDA page: IMDA: Seniors Go Digital.

Frequently Asked Questions

The SIMBA senior citizen plan is available to Singapore Citizens and Permanent Residents who are 60 years of age and older.

No, the plan is a SIM-only, no-contract plan that renews every 30 days. You can terminate the service at any time without an early termination fee.

You can sign up online through the SIMBA website or by visiting a SIMBA Service Centre. You will need to provide your NRIC for age and residency verification.

The plan includes a large bundle of high-speed local data (e.g., 400GB) and then provides unlimited throttled data at a lower speed once the high-speed bundle is exhausted.

You will need a compatible, unlocked 4G/5G device. For mobile voice calls, a VoLTE-supported device is recommended. For non-VoLTE devices, you will need to use the SIMBA Voice App for calls.

Yes, the plan includes a generous roaming data allowance for specific countries and regions. The included roaming data, and destinations, can vary, so it's best to check the latest terms.

If payment fails, your plan may be suspended, and your service will revert to basic data and incoming calls/SMS. If not renewed, the plan will be terminated after 21 days.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.