What is the 365 program with Humana? A Guide to Go365 Rewards

Humana, a leading health insurance provider, offers a popular wellness and rewards program. For many members, this is their first step toward a healthier lifestyle, but the exact details can be confusing. This comprehensive guide will explain exactly what is the 365 program with Humana, officially known as Go365, and how it can benefit you.

Quick Summary

The 365 program with Humana is Go365, a wellness initiative that incentivizes members to engage in healthy activities and preventive care. Eligible members, including those with certain Medicare Advantage and Medicaid plans, can earn rewards for actions like exercising and getting health screenings, which can then be redeemed for gift cards.

Key Points

• Program Identification: The 365 program is officially called Go365, a wellness and rewards program offered by Humana.

• Eligibility Varies: It is primarily available to eligible Humana Medicare Advantage and Medicaid members, with offerings specific to each plan type.

• Earnable Rewards: Members can earn rewards, often redeemable for gift cards, by completing healthy activities like annual exams, screenings, and exercise.

• Wide Range of Activities: The program supports a holistic view of wellness, rewarding everything from physical fitness and preventive screenings to social and lifestyle activities.

• Digital Access: Members can easily manage their progress and redeem rewards through the Go365 website or dedicated mobile app.

• Reward Limitations: All rewards earned must typically be redeemed within the same calendar year, and they have no cash value.

Demystifying the Humana Go365 Program

Often referred to as the “365 program,” Humana's official wellness and rewards initiative is called Go365. It's designed to encourage eligible members to engage in a wide array of activities that promote physical, social, and mental well-being. By participating, members can earn rewards redeemable for gift cards, providing a tangible incentive for prioritizing health.

Who Is Eligible for Go365?

The Go365 program's availability and specific features are not universal across all Humana plans. Eligibility primarily extends to:

• Humana Medicare Advantage members: Many Medicare Advantage plans include Go365 at no extra cost, integrating it as a key benefit to support a healthier lifestyle.
• Humana Healthy Horizons Medicaid members: Go365 is also offered to members in many Medicaid plans, providing wellness support and rewards that can vary by state.
• Former Employer Group members: It's important to note that while Go365 was previously available for employer-sponsored commercial plans, Humana has exited this market segment. Therefore, individuals with this type of coverage will no longer have access to the program.

How the Go365 Rewards Program Works

The process of earning and redeeming rewards through Go365 is straightforward:

1. Participate: Members engage in a variety of eligible healthy activities, which are often personalized based on a health assessment.
2. Earn Rewards: For each completed activity, members earn rewards, which accumulate in their Go365 account.
3. Redeem: Earned rewards can be exchanged for gift cards from a selection of popular retailers through the Go365 Mall.

It's crucial to understand that rewards typically have no cash value and must be earned and redeemed within the same plan year, with rewards expiring at the end of December.

Key Activities to Earn Rewards

The types of activities that qualify for rewards in the Go365 program fall into three main categories:

Preventive Care

• Annual Wellness Exam: Complete your yearly wellness visit to earn a reward.
• Preventive Screenings: Get rewarded for important screenings such as mammograms, colorectal cancer screenings, and blood pressure checks.
• Immunizations: Staying up-to-date with vaccinations, like getting a flu shot, is a rewardable action.

Exercise & Fitness

• Fitness Tracking: Connect a compatible activity tracker (like a Fitbit or Apple Watch) to automatically earn rewards for steps or workouts.
• SilverSneakers Program: If included in your plan, participation in SilverSneakers classes at fitness centers or FLEX classes can count toward rewards.
• Fitness Classes: Attending a variety of fitness or exercise classes may also qualify.

Social & Lifestyle

• Volunteering: Engaging in volunteer work with a recognized organization can earn rewards.
• Education and Learning: Taking a nutrition class, a healthy living course, or other educational seminars can also be rewarding.
• Social Engagement: Joining a book club or participating in a social club can contribute to your rewards balance.

Getting Started with Go365

If you are an eligible Humana member, getting started is straightforward:

1. Download the App: Find and download the Go365 for Humana app from your device's app store.
2. Create an Account: Register for your account using your MyHumana login credentials or your member ID.
3. Explore Activities: Review your personalized dashboard to see recommended activities and ways to earn rewards based on your plan.
4. Complete Activities: Start taking healthy actions, and track your progress through the app or website.
5. Redeem Rewards: Once you've earned enough, visit the Go365 Mall to redeem your rewards for gift cards.

Comparing Go365 Program Variations

While the core concept is consistent, the specific details and rewards for Go365 can differ between the types of Humana plans it serves. This table provides a general comparison:

Feature	Go365 for Medicare Advantage	Go365 for Medicaid (Healthy Horizons)
Eligibility	Members enrolled in an eligible Humana Medicare Advantage plan.	Members enrolled in an eligible Humana Medicaid plan, with offerings varying by state.
Cost	Typically included at no additional cost to the member.	Included at no additional cost to eligible members.
Key Activities	Includes preventive screenings, fitness activities (SilverSneakers), social engagement, and more.	Also includes preventive care, fitness, and lifestyle activities, but specific options may vary by state.
Reward Type	Earn rewards that can be redeemed for gift cards in the Go365 Mall.	Earn rewards for eligible activities, redeemable for gift cards in the in-app Go365 Mall.
State Variation	Generally consistent nationwide, though specific reward amounts can vary.	Highly state-specific, with different rewards and activity lists available depending on your location.

Conclusion: Taking Control of Your Wellness Journey

The program, known as Go365, is more than just a rewards system; it's a tool to empower members to proactively manage their health. By providing incentives for preventive care, physical activity, and social engagement, Humana encourages a holistic approach to well-being. For eligible Medicare Advantage and Medicaid members, it's a valuable, free resource that can make staying healthy feel more like a rewarding accomplishment.

To see the full range of activities and rewards available to you, visit the official Humana Go365 page and log in: Go365 well-being & rewards program - Humana.

Frequently Asked Questions

What is the 365 program with Humana called?

The program is officially called Go365. It's Humana's wellness and rewards program that encourages members to engage in healthy activities in exchange for rewards.

How do I know if I am eligible for the Humana Go365 program?

Eligibility depends on your specific Humana plan. It is available to many Medicare Advantage and Medicaid members. You can check your plan documents or log into your MyHumana account to see if you have access to Go365.

What kind of rewards can I earn with Go365?

You can earn points or rewards for completing eligible activities. These rewards are then redeemable for gift cards from various retailers through the Go365 Mall.

Do I have to pay to join the Go365 program?

For eligible members, such as those with most Humana Medicare Advantage plans, the Go365 program is included at no additional cost. It's a standard benefit within their health plan.

What are some examples of rewardable activities?

Rewardable activities include receiving preventive health screenings (like a flu shot or annual wellness exam), exercising with a fitness tracker or through SilverSneakers, and participating in social and educational activities.

Is the Go365 program available for employer-sponsored plans?

No, Humana has exited the employer-sponsored commercial medical insurance market. The Go365 program is therefore no longer offered to members in those plans.

Do my Go365 rewards expire?

Yes, rewards earned through the Go365 program typically have an expiration date. They must be earned and redeemed within the same plan year, and any unredeemed rewards often expire at the end of December.