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What is the Aetna extra benefits card for seniors?

4 min read

According to Aetna's own materials, an Extra Benefits Card is a special feature of select Medicare Advantage plans, including Dual and Chronic Special Needs Plans (D-SNPs and C-SNPs). This resource helps eligible seniors manage everyday wellness costs beyond standard medical coverage.

This article answers the important question: what is the Aetna extra benefits card for seniors?.

Quick Summary

The Aetna extra benefits card is a prepaid debit card for eligible seniors in certain Medicare Advantage plans, including Dual Special Needs Plans (D-SNPs) and Chronic Special Needs Plans (C-SNPs), that provides a monthly or quarterly allowance for approved everyday expenses like healthy foods, utilities, and over-the-counter health items.

Key Points

  • Purpose: The Aetna Extra Benefits Card provides a prepaid allowance for eligible seniors to help cover essential, health-related expenses like groceries, utilities, and transportation.

  • Eligibility: This card is typically available to members enrolled in specific Aetna Medicare Advantage Special Needs Plans, such as Dual-Eligible (D-SNP) and Chronic (C-SNP) plans.

  • Funding: Funds are loaded on a monthly or quarterly basis, with the amount varying by plan and location.

  • Usage: The card works like a standard debit card and is accepted at a wide network of participating retailers, including many grocery stores and pharmacies.

  • Flexibility: Unlike a basic OTC card, it offers greater flexibility by covering a broader range of products and services, depending on the plan.

  • Rollover: Some plans feature monthly allowances that do not roll over, so it's important to use the funds within the specified period.

In This Article

What is the Aetna extra benefits card?

For eligible Aetna Medicare members, the Extra Benefits Card is a prepaid debit card loaded with a set monthly or quarterly allowance. Unlike a standard over-the-counter (OTC) card that might only cover specific health products, this card is designed to provide greater financial assistance for a wider range of health-related expenses, such as groceries, utilities, and transportation. The amount of the allowance and the types of items or services covered depend on the specific plan and region.

The card is a key component of Aetna's Dual and Chronic Special Needs Plans, tailored to assist members with limited income or specific long-term health conditions. It provides a flexible way to pay for essential wellness goods and services, easing the financial burden on seniors and helping them prioritize their health.

Who is eligible for the Aetna extra benefits card?

Eligibility for the Aetna Extra Benefits Card is tied to enrollment in specific Aetna Medicare Advantage plans, most notably:

  • Dual-Eligible Special Needs Plans (D-SNPs): These plans are for seniors who are eligible for both Medicare and Medicaid. D-SNPs often provide comprehensive benefits with little or no cost to the member, and the Extra Benefits Card is a significant feature.
  • Chronic Special Needs Plans (C-SNPs): These plans are for individuals with certain chronic conditions, such as diabetes or heart disease. C-SNPs provide specialized care management and additional benefits, which can include the Extra Benefits Card, to help members manage their condition more effectively.

It is essential for seniors to verify their plan details, as eligibility and the specific allowance can vary. You can typically find this information in your plan's Summary of Benefits or by contacting Aetna directly.

What can you buy with the Aetna extra benefits card?

The Extra Benefits Card covers a wide range of approved expenses, offering much more flexibility than a traditional OTC card. Eligible purchases can include:

  • Healthy foods: This includes groceries like fresh fruits, vegetables, whole grains, and lean meats at participating retailers.
  • Utilities: Some plans allow the allowance to be used for household utility bills, such as electric, gas, water, and internet services.
  • Over-the-counter (OTC) products: A vast catalog of health and wellness products is available, from pain relievers and bandages to vitamins and cold medicine.
  • Transportation: The card can cover costs for rides to medical appointments, helping to remove a common barrier to healthcare access.
  • Personal care items: Essentials like soap, shampoo, and toothpaste can also be included.

Where can you use the card?

Cardholders can use their card at a wide network of participating retailers. This includes major grocery chains like Kroger and Walmart, as well as pharmacies like CVS. You can also often use the card online to order approved products for delivery. It is important to check the official list of retailers associated with your specific plan.

How to use and manage your Aetna extra benefits card

Using the card is similar to using a standard prepaid debit card. The funds are automatically loaded onto the card on a monthly or quarterly basis, depending on your plan's structure.

  1. Activation: Before using the card for the first time, you may need to activate it online or by phone.
  2. Tracking your balance: You can check your available balance by logging into the member portal online or by calling the member services number on the back of your card. It's crucial to keep track of your funds, as some plans have monthly allowances that do not roll over.
  3. Making purchases: Simply swipe the card at the point of sale. The system will automatically deduct eligible items from your allowance.

Comparing the Extra Benefits Card to standard OTC benefits

Feature Aetna Extra Benefits Card Standard OTC Benefits (Separate Card)
Eligibility Primarily for D-SNP and C-SNP members. Can be part of various Medicare Advantage plans.
Covered Items Healthy foods, utilities, transportation, OTC items, personal care products. Primarily limited to a curated catalog of health and wellness products.
Flexibility Wider range of expenses covered, greater flexibility. More restrictive, limited to specific health and wellness products.
Funding Monthly or quarterly allowance loaded onto a prepaid Mastercard. Typically a quarterly allowance for catalog items.
Usage Usable at a wider network of retailers, including grocery stores and for utilities. Often limited to specific pharmacies like CVS or online catalogs.

Conclusion: Maximizing your Aetna extra benefits

The Aetna extra benefits card for seniors is a valuable tool for those enrolled in specific Medicare Advantage plans, particularly D-SNPs and C-SNPs. It provides a flexible, prepaid allowance to help cover a range of everyday expenses that directly impact a person's health and well-being, from healthy food to essential utilities and transportation.

By understanding the card's eligibility requirements, covered items, and usage, seniors can maximize this valuable benefit. For detailed information specific to your plan and region, it is best to visit the official Aetna website or contact member services. Taking full advantage of this card can help alleviate financial stress and promote a healthier lifestyle, offering tangible support for seniors managing their healthcare needs.

For more information on Aetna's Medicare offerings and to verify your plan benefits, you can visit their official website.

Frequently Asked Questions

You qualify for the Extra Benefits Card if you are enrolled in a specific Aetna Medicare Advantage Special Needs Plan, such as a Dual-Eligible (D-SNP) or Chronic (C-SNP) plan. Check your plan's Summary of Benefits or contact Aetna member services for confirmation.

The Extra Benefits Card typically covers a wider range of items beyond standard over-the-counter (OTC) products, including healthy groceries, utilities, and transportation. A regular OTC card is usually more restrictive, limited to specific health and wellness products listed in a catalog.

Yes, for eligible plans, the Extra Benefits Card can be used to purchase healthy foods, such as fruits, vegetables, and lean meats, at participating grocery stores.

Not always. Some plans have monthly or quarterly allowances that must be used within that timeframe and do not roll over to the next period. It is crucial to check your specific plan details to understand the rollover policy.

You can check your card balance by logging into the online member portal, using a mobile app, or calling the member services number on the back of your card.

If you attempt to use the card for a purchase that is not covered by your plan, the transaction will be declined. The card is programmed to only accept eligible items and services.

You can typically activate your card by following the instructions included with your card, which may involve calling a toll-free number or activating it through an online portal.

The card is accepted at a wide network of retailers, which can vary by plan. Participating stores often include major grocery chains like Kroger and Walmart, as well as pharmacies like CVS.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.