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What is the Age UK stairlift? Your Guide to Mobility & Independence

4 min read

In England, 2.6 million people aged over 50 face difficulties with daily care tasks, highlighting the critical need for home mobility aids. For many, understanding what is the Age UK stairlift is the first step towards a trusted solution for improved independence and safety at home.

Quick Summary

The Age UK stairlift is a mobility product provided by manufacturer Handicare, with sales managed through Age Co, the trading arm of the Age UK charity. Profits from these sales support Age UK's charitable work, and the range includes models for straight, curved, and outdoor staircases.

Key Points

  • Handicare Partnership: Age UK stairlifts are provided by Handicare, a leading manufacturer, and sold through Age Co, Age UK's trading arm.

  • Charitable Contribution: All profits generated from Age Co's sales are donated to the Age UK charity, supporting their services for older people.

  • Wide Range of Models: They offer solutions for various needs, including straight, curved, outdoor, and perch stairlifts, along with reconditioned and rental options.

  • Financial Aid Available: Options for funding exist, most notably the government-backed Disabled Facilities Grant (DFG), which can help cover costs for eligible individuals.

  • Comprehensive Service: Customers receive a free home assessment, professional installation, a standard 2-year warranty, and 24/7 technical support.

  • Price Match Promise: Age Co, through Handicare, offers a price match promise, guaranteeing a competitive price for a comparable product and service.

In This Article

The Age UK and Handicare Partnership

For many years, Age UK has been a trusted source of advice and support for older people in the UK. When it comes to mobility products like stairlifts, the charity operates through its trading subsidiary, Age Co. While you may still hear the term 'Age UK stairlift', it's more accurate to refer to them as Age Co stairlifts, which are manufactured and installed by Handicare Accessibility Limited.

This partnership is significant for several reasons. Firstly, Handicare is a global leader in stairlift manufacturing, known for its reliability and innovative designs. This ensures customers receive a high-quality product. Secondly, all profits that Age Co makes are donated back to the Age UK charity, meaning that purchasing a stairlift helps fund vital services for other older people in need.

The Range of Age Co Stairlifts

Age Co, through Handicare, offers a comprehensive range of stairlifts designed to meet various needs and budgets. The free, no-obligation home assessment is a crucial first step, where a Handicare expert measures your staircase and discusses your specific requirements.

Types of stairlifts available include:

  • Straight Stairlifts: Designed for staircases without any bends or landings. Popular models include the Age Co 1000 and 1100, known for their compact design and space-saving features.
  • Curved Stairlifts: Bespoke models, like the Age Co Freecurve or 4000 series, are custom-made to fit staircases with corners, bends, or spirals.
  • Outdoor Stairlifts: For outdoor steps leading to a front door or garden, the outdoor model is weather-resistant and designed for durability.
  • Perch Stairlifts: These have a shortened seat, allowing the user to travel in a semi-standing position. They are ideal for individuals with specific mobility issues or for narrow staircases.
  • Reconditioned Stairlifts: For a more affordable option, fully refurbished models are available and are fitted with the same care and attention as new ones.
  • Stairlift Rental: A rental option is also available for those who need a stairlift for a shorter period.

Cost and How to Finance an Age Co Stairlift

While Age Co stairlifts are offered at competitive prices, the final cost varies based on several factors, including the type of staircase (straight or curved) and any optional features. Here is a general comparison:

Stairlift Type Typical New Price Range Typical Reconditioned Price Key Price Factors
Straight £2,000 - £4,000 From £1,400 Length of stairs, seat options, installation
Curved £5,000 - £8,000+ Subject to quote Bespoke rail, complexity of bends, installation
Outdoor Varies Subject to quote Weatherproofing, length of rail, installation

Financial Assistance and Grants

For many, financing a stairlift is a major consideration. Fortunately, several options exist, and Age UK provides comprehensive advice on how to navigate these. The primary source of funding in the UK is the Disabled Facilities Grant (DFG), which is means-tested and administered by your local council.

  • Disabled Facilities Grant (DFG): This government grant is available in England (up to £30,000), Wales (up to £36,000), and Northern Ireland (up to £25,000). It is available to help with adaptations that allow you to live safely and independently at home. You can apply to your local council, and a needs assessment by an Occupational Therapist may be required.
  • Charitable Grants: Certain charities, such as Margaret's Fund (for women with ill health) or Independence at Home, may offer additional funding.
  • VAT Relief: If you have a long-term illness or disability, you may be eligible for VAT exemption on the purchase of a stairlift for domestic use.

For detailed information on financial aid, Age UK offers an advice page on their website: Disabled Facilities Grant: Home adaptations grant.

The Installation and Aftercare Experience

From the moment you contact Age Co, the process is handled professionally to ensure peace of mind. Here's what to expect:

  1. Free Home Visit: A Handicare surveyor will visit your home at no cost to assess your needs, measure your stairs, and provide a personalised quote.
  2. Order and Customisation: Once you agree to the quote, the stairlift is ordered. For curved models, the track is custom-made.
  3. Professional Installation: A trained Handicare engineer installs the stairlift. A straight stairlift typically takes 2-3 hours, while a curved one can take half a day.
  4. Testing and Demonstration: The engineer tests the unit and demonstrates how to use all its features, including the remote controls and safety sensors.

Warranty and Service

All new Age Co stairlifts come with a comprehensive two-year warranty as standard. This provides cover for call-outs, parts, and labour. After the warranty expires, extended service contracts are available for ongoing maintenance. Handicare also provides 24/7 technical support, ensuring help is always available if needed.

Why Choose an Age Co Stairlift?

Choosing an Age Co stairlift means opting for a product that offers a blend of quality, reliability, and social responsibility. The partnership with Handicare ensures high-quality manufacturing, while the charitable aspect means your purchase directly helps older people in need. The extensive range of models, competitive pricing (backed by a price match promise), and robust aftercare make it a compelling choice for many.

Conclusion

In summary, the what is the Age UK stairlift query leads to Age Co, the trading arm of Age UK, and its manufacturing partner, Handicare. This partnership provides a range of high-quality, reliable, and affordable stairlift solutions, with the added benefit of supporting a major UK charity. By offering comprehensive services from free home assessments to a 2-year warranty and facilitating access to grants, Age Co and Handicare work together to help older people maintain their independence and safety at home.

Frequently Asked Questions

The stairlifts associated with Age UK are manufactured by Handicare Accessibility Limited, a global leader in mobility solutions. They are sold under the Age Co brand, which is the trading subsidiary of Age UK.

The term 'Age UK stairlift' was previously used for the same products. The current brand name is Age Co stairlifts. Age Co is the trading company, and its profits are donated to the Age UK charity.

The cost varies depending on the model, your staircase, and additional features. For new models, prices can range from £2,000 for a straight stairlift to £8,000 or more for a curved one. Reconditioned and rental options are also available.

Yes, you may be eligible for a Disabled Facilities Grant (DFG) from your local council, which is means-tested and can help with the cost of home adaptations. Other charitable grants and VAT relief may also apply.

All new Age Co stairlifts, provided by Handicare, come with a comprehensive two-year warranty that includes parts, labour, and call-outs. After the warranty, extended service agreements can be purchased.

Installation time depends on the complexity of the job. A straight stairlift installation typically takes 2-3 hours. For a bespoke curved stairlift, it can take around half a day.

Yes, Age Co, through Handicare, offers a rental service for both straight and curved stairlifts. This can be a cost-effective solution for shorter-term needs.

Handicare does not offer a buyback service on stairlifts because the products, especially curved ones, are bespoke to the property. However, they may remove a unit free of charge if you are replacing it with a new Handicare model.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.