Origins and Purpose: The Story of George Herbert
The Herbert Protocol is named after George Herbert, a Normandy veteran who lived with dementia. He tragically died in 2011 after going missing while searching for his childhood home. His story highlighted the urgent need for a better system to help police find vulnerable individuals before harm could occur. In response, Norfolk Police developed the protocol, which has since been adopted by police forces across the UK.
The core purpose of the protocol is to save critical time during a missing person investigation. When a person with dementia goes missing, their family and carers are under immense stress. The Herbert Protocol ensures that police receive a comprehensive and accurate set of information immediately, rather than forcing distressed relatives to recall critical details during a chaotic emergency.
How does the Herbert Protocol "Safe and Found" scheme work?
The 'Safe and Found' label is often used by local police forces to promote the Herbert Protocol, sometimes in partnership with online platforms to make the process more efficient. The process is straightforward, but requires proactive preparation:
Step 1: Complete the Information Form
Before an incident occurs, a carer, family member, or friend completes a confidential form. This form captures a wide range of information that can be invaluable to a search team. Key details include:
- Personal Information: Name, date of birth, age, distinguishing features.
- Physical Description: Recent photograph, height, build, hair colour.
- Medical Information: Medical conditions, required medication, mobility issues.
- Routine and Habits: Daily schedule, preferred walking routes, favourite places to visit.
- Historic Information: Previous addresses, former workplaces, places with sentimental meaning.
- Emergency Contacts: Up-to-date contact details for family and friends.
Step 2: Store the Form Safely
Once completed, the form is stored in a safe, accessible location. It is important to remember that the police do not keep this information beforehand. Storage options include:
- Paper Copy: Stored securely at the vulnerable person's home or care setting, with copies given to trusted family members.
- Online Platform: Many police forces partner with digital services, such as MedicAlert's secure database or dedicated Safe and Found Online tools. These are often preferred for faster access to up-to-date information.
Step 3: Action During an Emergency
If the person with dementia is believed to be missing, the process is as follows:
- Call 999: Report the person as missing to the police immediately. The operator should be informed that a Herbert Protocol form has been completed.
- Provide the Form: The family or carer gives the form to the attending police officer. For online versions, access can be granted instantly.
- Targeted Search: Police use the information to focus their search efforts, prioritizing meaningful locations and understanding the individual's routines, significantly increasing the chances of a swift and safe return.
The Benefits of Using a 'Safe and Found' Scheme
Implementing the Herbert Protocol offers numerous advantages for both caregivers and the individual with dementia:
- Peace of mind: Families can rest easier knowing a plan is in place, reducing anxiety about a potential missing episode.
- Rapid Response: Critical time is saved by having information pre-compiled, allowing police to start searching immediately.
- Targeted Search: Knowing where a person might go, like a former workplace or childhood home, allows police to target their search more effectively.
- Reduced Stress: Carers are not forced to recall complex information during an already stressful and emotional time.
- Enhanced Safety: A faster, more focused search increases the likelihood of finding the person quickly and safely, minimizing the risk of harm.
Comparison: Paper Form vs. Online Service
| Feature | Paper Form | Online Service (e.g., Safe and Found Online) |
|---|---|---|
| Accessibility in an Emergency | Handed over physically to an attending police officer. | Police can be given instant access to the digital profile remotely. |
| Updating Information | Requires manually rewriting or printing new copies. | Easily updated online from any device, ensuring information is always current. |
| Storage Security | Can be lost, damaged, or misplaced if not stored securely. | Securely stored in a database, often with robust data protection in place. |
| Dissemination | Copies must be physically distributed to trusted individuals. | Can be shared with authorized emergency services and contacts instantly. |
| Accessibility During an Incident | Must be physically with you or easily retrieved when needed. | Accessible via a phone or computer, meaning you don't need to be at home. |
How to get started with the Herbert Protocol
- Research Local Schemes: Check your local police force website for details on their Herbert Protocol or 'Safe and Found' initiative.
- Choose Your Method: Decide whether a paper form or a secure online platform (if available in your area) is best for your situation.
- Gather Information: Dedicate time to complete the form thoroughly. Engage the individual with dementia where possible, as recalling memories can be a positive activity.
- Keep it Current: Review and update the information every six months or after any significant changes, such as a change in medication, appearance, or routine.
For more detailed guidance on living with and caring for someone with dementia, reliable resources like Dementia UK provide invaluable support and information. Preparing for the possibility of a person with dementia going missing is a difficult but essential task. By utilizing the Herbert Protocol and related 'safe and found' initiatives, families and carers can equip emergency services with the tools they need to bring their loved one home quickly and safely.
