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What is the occupancy rate of aged care services in Australia?

5 min read

As of June 2024, the occupancy rate for residential aged care services in Australia reached 88%, marking an improvement after a period of decline. This upward trend provides insight into the current state of care availability and the evolving landscape of aged care services in the country, but the national average masks significant regional differences.

Quick Summary

The occupancy rate for residential aged care services in Australia was 88% as of June 2024, demonstrating a recovery from previous declines. Key factors influencing this figure include a growing aging population, persistent workforce shortages affecting bed availability, and variations across different regions.

Key Points

  • Residential Occupancy Rate: As of mid-2024, the average residential aged care occupancy rate in Australia was 88%, showing a recovery after a period of decline.

  • Workforce Shortages Impact: Persistent staffing challenges are a primary constraint on occupancy, as many facilities cannot reach full capacity due to a lack of available workers.

  • Regional Disparities: Metropolitan areas tend to have higher occupancy rates, while regional and rural areas often experience lower rates due to more significant staffing shortages.

  • Rise of Home Care: There is a clear and growing preference among older Australians for home-based care, leading to higher demand and long waitlists for Home Care Packages.

  • Policy and Funding Influence: Government reforms and new funding models, like AN-ACC, have contributed to improved financial stability for some providers, influencing their ability to operate beds.

  • Future Outlook: The aged care sector faces ongoing challenges to balance increasing demand, shifting preferences towards in-home care, and addressing systemic workforce issues.

In This Article

Understanding the Current Occupancy Landscape

Recent reports indicate a positive shift in the occupancy rates of Australian aged care services, particularly within the residential sector. Following a period of decline that started around 2018, recent data shows occupancy levels have rebounded significantly. The Australian Institute of Health and Welfare (AIHW) reported an 88% occupancy rate for residential care through the 2023–24 financial year. This is driven by several intertwined factors, including a growing aging population, changes in care funding, and consolidation within the industry.

For providers, these numbers are crucial indicators of financial performance and sustainability. For families and prospective residents, the rate signals the availability of places, which can vary significantly depending on location and type of service. As demand for care continues to rise, understanding the dynamics of occupancy rates is essential for both consumers and providers.

Factors Influencing Aged Care Occupancy Rates

A complex mix of supply and demand factors influences the occupancy rates seen across Australia. These elements work together to create a varied picture of service availability.

Workforce Shortages and Capacity Issues

One of the most critical factors impacting occupancy is the severe workforce shortage plaguing the aged care sector. Despite high demand for care, many facilities cannot operate at full capacity because they lack sufficient staff to meet new, higher mandated care minute requirements. This issue is particularly pronounced in regional and rural areas, where staffing challenges can result in lower occupancy rates and even facility closures. As a result, beds often remain empty not because of a lack of demand, but because providers cannot safely staff them.

Demographic Shifts and Changing Preferences

Australia's aging population is a major driver of increased demand for aged care services. Projections show a continuous rise in the number of older Australians, especially those over 80, which will increase the need for both residential and home-based care. However, there is a distinct and growing preference among older Australians to age in place, or receive care in their own homes. This is reflected in the massive increase in the number of people accessing Home Care Packages, which has grown significantly between 2017 and 2024. This shift impacts residential occupancy by reducing the proportion of the aged population seeking institutional care.

Regional Variations

Occupancy rates are not uniform across the country. Data often reveals a considerable gap between metropolitan and remote areas.

  • Metropolitan Areas: Generally report higher occupancy rates, reflecting a greater concentration of services and population.
  • Regional and Rural Areas: Often experience lower occupancy rates due to more acute workforce shortages and closures of smaller facilities.

This disparity highlights issues of access and equity, with older Australians in remote locations facing fewer options and sometimes longer wait times for care.

Comparison of Aged Care Occupancy Rates: Residential vs. Home-Based

To illustrate the evolving landscape, consider the contrasting trends in occupancy and uptake for residential versus home-based care services.

Feature Residential Aged Care Home Care Packages (HCP)
Demand Trend Stable, with recent increases in occupancy after decline. Substantial and rapid growth; waitlist figures have been high.
Occupancy/Utilisation Reached 88% in the 2023–24 financial year, recovering towards capacity. High package utilisation rate, reaching 88.0% in December 2024.
Workforce Impact Staffing shortages directly affect available beds and thus occupancy. Staffing shortages contribute to delays and longer wait times for access to packages.
Preference Less preferred for those who wish to age in place; chosen when higher care needs arise. Strong and increasing preference among older Australians for independence.
Sector Growth Slower growth in resident numbers compared to places, historically. Rapid expansion, with a significant increase in the number of people using services.
Financials Improved financial performance for many providers, supported by market consolidation and funding reforms. Strong revenue growth, but with rising labour costs.

The comparison shows a clear migration towards home-based care options, although residential care remains a critical and stable component for those with more complex needs.

The Impact of Funding Models and Policy Changes

The Australian government's aged care reforms, particularly the introduction of new funding models like the Australian National Aged Care Classification (AN-ACC), have had a notable effect. AN-ACC, which commenced in late 2022, provides a variable funding rate based on residents' care needs rather than an averaged model. This has contributed to improved financial outcomes for many residential providers, with some reporting small operating surpluses by December 2024. The increased funding supports higher mandated direct care minutes per resident, though it also places more pressure on providers already struggling to find sufficient staff.

Policy changes have also influenced the home care sector. Reforms have moved funding directly to consumers, increasing choice but also leading to long waitlists for Home Care Packages as demand outstrips supply. This can result in older Australians entering residential care earlier than they might have preferred, simply due to the unavailability of home support.

The Future of Aged Care Occupancy in Australia

The trends suggest a future aged care sector defined by adaptability and choice. As the population continues to age and personal preferences shift, demand for both residential and in-home care will increase. Providers will need to navigate ongoing workforce challenges and the competitive landscape created by consumer-directed funding. Technology adoption and a focus on wellness models are also set to play a larger role in shaping how services are delivered.

Ultimately, the goal is to create a sustainable and responsive system that can provide high-quality, dignified care tailored to the diverse needs of older Australians. The evolving occupancy rates reflect the sector's ongoing efforts to achieve this balance amidst a period of significant reform.

More information on Australia's aged care sector, including detailed statistics and reports, can be found at the Australian Institute of Health and Welfare website.

Conclusion

The occupancy rate of Australian aged care services is a dynamic measure influenced by demographic trends, workforce availability, and policy reforms. As of mid-2024, residential care occupancy stood at 88%, a recovery attributed to increasing demand and industry consolidation. However, this national average masks regional disparities and is constrained by persistent workforce shortages, especially in regional areas. The broader trend points toward a growing preference for home-based care, putting pressure on waitlists for packages and driving providers to adapt their service models. To ensure a sustainable and high-quality system, addressing these multifaceted challenges remains a top priority for the aged care sector.

Frequently Asked Questions

The average occupancy rate for residential aged care in Australia was 88% in the 2023–24 financial year, indicating a recovery following declines seen after 2018. This positive trend is driven by increased demand from an aging population and industry consolidation.

Facilities may not operate at full capacity primarily due to workforce shortages. Even with high demand, providers cannot safely open all available beds if they lack the necessary staff to meet mandated care minute requirements.

There are significant regional differences in occupancy. Metropolitan facilities generally have higher rates, while regional and rural facilities often have lower rates, largely because they struggle more with recruiting and retaining staff.

The demand for home care services has grown substantially faster than the demand for residential care in recent years, with a large and persistent waitlist for Home Care Packages. Many older Australians prefer to age in their homes, impacting residential care occupancy.

Rising occupancy rates in some parts of the residential sector are driven by strong demand from an aging population, market consolidation among providers, and the improved financial viability resulting from new funding models.

Yes, government reforms have a direct impact. The AN-ACC funding model has influenced providers' financial positions, while increasing mandates for care minutes place pressure on staffing, which in turn affects the number of operational beds and occupancy.

Official and up-to-date data can be sourced from government and industry reports, such as those published by the Australian Institute of Health and Welfare and the Australian Government's Department of Health and Aged Care.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.