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What phone does AARP recommend for seniors? A comprehensive guide

4 min read

According to AARP research from December 2024, smartphones remain the most common tech purchase among older adults, with 26% of those aged 50-plus buying a new one. So, what phone does AARP recommend for seniors, and what criteria should guide your decision? While AARP does not endorse a single model, it does highlight the importance of phones with user-friendly interfaces, strong safety features, and simplified operation, frequently citing the Jitterbug series as a prime example.

Quick Summary

AARP does not officially endorse one phone but points to senior-friendly models like the Lively Jitterbug series, along with standard smartphones from Apple and Samsung that have enhanced accessibility features. The best choice depends on individual needs, from simplified flip phones to full-featured devices with customized settings. Considerations include ease of use, safety features, and battery life.

Key Points

  • No Single Endorsement: AARP does not recommend one specific phone, but rather highlights criteria for choosing devices that best suit older adults' needs.

  • Jitterbug Series is a Popular Choice: The Lively Jitterbug Smart4 and Jitterbug Flip2 are frequently cited as excellent, easy-to-use options designed specifically for seniors.

  • Mainstream Smartphones are Viable: With robust accessibility features, major brands like Apple's iPhone and Samsung's Galaxy phones can be customized to be very senior-friendly.

  • Prioritize Key Features: Look for large, legible text, high hearing aid compatibility (HAC), dedicated emergency buttons, and simplified interfaces.

  • Match the Phone to the User: The best device depends on the senior's comfort level with technology, whether they prefer a simple flip phone or a full-featured smartphone.

  • Consider Support and Carrier: Lively phones require their own service, while mainstream smartphones offer more carrier flexibility; check for tech support tailored to older users.

  • Affordability is a Factor: The Jitterbug series is often more budget-friendly than flagship smartphones, which can be an important consideration for seniors on a fixed income.

In This Article

AARP does not officially recommend a single, specific brand or model of phone for seniors. Instead, the organization focuses on educating older adults and their caregivers about the features and considerations that are most important when selecting a device. By doing so, AARP empowers individuals to make the best choice based on their personal needs, tech-savviness, and budget. In general, devices frequently mentioned or endorsed by AARP's tech research and publications emphasize accessibility and simplicity.

Lively Jitterbug: The most frequently cited recommendation

The Lively Jitterbug series, both the smartphone and flip phone models, is consistently highlighted in AARP publications for its ease of use and senior-centric design. The Jitterbug phones are specifically engineered to simplify the mobile experience for older adults.

Lively Jitterbug Smart4 Smartphone

For seniors who want the functionality of a modern smartphone but with a simpler interface, the Jitterbug Smart4 is often mentioned. This phone features a simplified, single-list menu and large, legible text, making it easy to navigate for those who may have vision issues. A dedicated Urgent Response button connects users directly to a certified agent who can dispatch emergency services or contact family. Voice typing and video calling capabilities also make staying in touch effortless.

Lively Jitterbug Flip2 Phone

For seniors who prefer a more traditional, straightforward device, the Jitterbug Flip2 is another top choice. This flip phone features large buttons, a clear, powerful speaker, and a backlit keypad for easy dialing. Like its smartphone counterpart, it includes a prominent Urgent Response button for safety. Its long-lasting battery life is also a significant benefit.

Mainstream smartphones with enhanced accessibility

For tech-savvy seniors or those who want the full functionality of modern apps, AARP acknowledges that major brands like Apple and Samsung can be excellent options due to their robust built-in accessibility features.

Apple iPhone

Apple's iPhone is an appealing option for many seniors because of its intuitive design and powerful accessibility settings.

  • VoiceOver: A screen reader for the visually impaired.
  • Display Accommodations: Allows users to enlarge text, bold text, or use high-contrast mode.
  • Magnifier: Turns the iPhone's camera into a magnifying glass.
  • Emergency SOS: A built-in feature that can call emergency services and notify designated contacts.

Samsung Galaxy

Android devices, such as the Samsung Galaxy line, also offer extensive customization and accessibility options.

  • Simplified Interface: Many Android devices allow users to switch to a 'Simple Mode' or 'Easy Mode,' which enlarges icons and text and simplifies the home screen layout.
  • Hearing Enhancements: Includes features like hearing aid compatibility and options to amplify sound in specific situations.
  • Accessibility Settings: Provides options for larger fonts, higher contrast screens, and voice-to-text functionality.

Comparison of senior-friendly phones

Feature Jitterbug Flip2 Jitterbug Smart4 Standard Smartphones (iPhone/Android)
Ease of Use Very high, with large buttons and simple flip design. High, featuring a simplified, list-based menu. Variable, depending on model and customized accessibility settings.
Interface Basic, with large numbers and clear audio. Simplified Android interface with large, legible text. Standard smartphone interface, customizable with accessibility options.
Emergency Button Dedicated Urgent Response button. Dedicated Urgent Response button. Emergency SOS features, customizable contacts, and other safety apps.
Internet & Apps Limited to basic features and a few essential apps. Offers full internet access, video calling, and app usage. Full access to a vast ecosystem of apps and internet services.
Screen Smaller, for basic viewing. Large, 6.75-inch touch screen. Large, high-resolution screens.
Cost Generally more affordable. Moderately priced. Can be expensive, but budget models are available.
Battery Life Long-lasting standby time. Good battery life for daily use. Varies by model, typically requiring daily charging.

Important considerations when choosing a phone

Selecting a phone for a senior isn't a one-size-fits-all decision. The best approach is to assess the user's specific needs and comfort level with technology.

Assess comfort level with technology

For those who are intimidated by modern tech, a simple flip phone like the Jitterbug Flip2 might be ideal. If the user is open to new technology and wants to use social media, apps, and video calling, a simplified smartphone like the Jitterbug Smart4 or a mainstream model with accessibility features would be a better fit.

Prioritize safety features

Emergency response buttons and customizable contacts are critical for seniors who live alone or have health concerns. Features like fall detection or GPS tracking can provide added peace of mind for both seniors and their families.

Consider sensory needs

Seniors with visual or hearing impairments should look for phones with high hearing aid compatibility ratings (HAC), loud and clear speakers, large and high-contrast screens, and easy-to-read fonts.

Evaluate the carrier and support

Lively phones operate exclusively on the Lively network, which means you cannot use them with another carrier. Mainstream smartphones offer greater carrier flexibility. It's also important to consider the availability of dedicated, senior-friendly tech support.

Conclusion

While AARP does not endorse a single phone, it consistently highlights senior-friendly options like the Lively Jitterbug series, while also recognizing the utility of major brand smartphones when their accessibility settings are utilized. The optimal phone depends on the user's specific needs, balancing ease of use with the desire for advanced features. For some, a simple flip phone provides independence and safety, while for others, a customizable smartphone offers a richer, more connected experience. The key is to assess individual requirements, consider safety features, and choose a device that enhances quality of life without causing frustration.

Frequently Asked Questions

No, AARP does not sell phones directly to its members. While it may feature senior-friendly devices like the Jitterbug series in its publications, the phones must be purchased from retailers or service providers like Lively.

Seniors should look for phones with easy-to-use interfaces, large screens and fonts, loud speakers, hearing aid compatibility, long battery life, and integrated safety features like an emergency response button.

Yes, mainstream smartphones like iPhones and Androids can be suitable for seniors, especially those who are tech-savvy or want more advanced features. These devices offer extensive built-in accessibility settings that can be customized for individual needs, such as larger text, high-contrast modes, and screen readers.

The dedicated Urgent Response button on Jitterbug phones connects users directly to a certified agent who can help in an emergency. The agent can dispatch emergency services, call family members, or provide other assistance.

A senior-friendly smartphone, like the Jitterbug Smart4, typically has a simplified menu with larger icons and text right out of the box, making it easier to use without extensive setup. A standard smartphone requires a user to manually adjust accessibility settings to achieve a similar experience.

While Lively phones are frequently mentioned by AARP, it is not explicitly stated that an AARP membership provides a discount. You should check the Lively website or retail partners for current promotions and pricing.

Yes, many companies like Lively offer tech support tailored to older users. Additionally, AARP research indicates that older adults are very interested in tech support services designed for them. Mainstream smartphones also have support resources, but they may not be as specialized for senior needs.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.