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What services are offered by Portland House Residential Care Home?

4 min read

According to the Care Quality Commission, Portland House Residential Care Home provides accommodation and personal care for older people, including those living with dementia. The range of services are extensive, covering everything from short-term respite stays to long-term palliative care, ensuring residents receive the compassionate support they need.

Quick Summary

Portland House Residential Care Home in Leicestershire offers a range of tailored services, including residential, dementia, and respite care. It provides personal care, nutritious meals, engaging activities, and palliative support in a comfortable and homely setting. The experienced staff focus on the well-being, dignity, and personal preferences of each resident.

Key Points

  • Residential & Long-Term Care: Provides round-the-clock personal care, accommodation, and support tailored to each resident's needs in a homely environment.

  • Specialist Dementia Care: Offers expert care for individuals with mild to moderate dementia within a secure and supportive community.

  • Respite & Palliative Care: Provides temporary relief for caregivers through short-term respite stays and offers comprehensive end-of-life support focusing on comfort and dignity.

  • Day Care Facilities: Stimulating daytime support is available for local residents, promoting socialisation and activities.

  • Personalised Well-being: Care plans are developed collaboratively with residents and families to address individual preferences, interests, and dietary requirements.

  • Engaging Activities: A dedicated Activities Coordinator ensures a full calendar of social events, outings, and entertainment to promote a vibrant community life.

  • High-Quality Facilities: Residents benefit from spacious en-suite rooms, accessible gardens, and various communal areas.

  • Family Involvement & Peace of Mind: The home encourages family participation and ensures safety through robust security measures and communication.

In This Article

Finding the right care home for a loved one is a significant decision that involves understanding the full scope of available services. Portland House Residential Care Home, managed by Midlands Care in Leicestershire, offers a comprehensive suite of services designed to meet diverse and individual needs, from short-term support to long-term and end-of-life care.

Residential and Long-Term Care

At the core of Portland House's offerings is its residential care program, providing a secure and homely environment for older people. The care is centred on the individual, with personalised electronic care plans developed in consultation with residents, their families, and healthcare professionals. The dedicated staff provides round-the-clock assistance with daily activities, including personal hygiene, dressing, and mobility, all while respecting the resident's independence and dignity. This long-term accommodation includes all meals, housekeeping, and laundry, ensuring a comfortable and well-maintained living space.

Specialised Dementia Care

Portland House specialises in providing a high standard of dementia care for those with mild to moderate dementia, fostering an atmosphere that is both supportive and secure. The staff are specifically trained to work with individuals with dementia, helping to manage daily life and provide a sense of safety and routine. The home's approach involves understanding each person's unique background, likes, and dislikes to build a holistic and person-centred care plan. This attention to detail helps create a reassuring environment where residents can feel comfortable and engaged.

Short-Term and Palliative Care

For families needing a temporary break from their caregiving duties, Portland House offers respite care services. These short-term stays provide a safe and supportive environment for the individual while allowing caregivers to rest and recharge. Respite care can also be beneficial for someone recovering from an illness or hospital stay, offering a bridge between hospitalisation and returning home. In addition, the home provides comprehensive palliative and end-of-life care, focusing on comfort and support for both the resident and their loved ones during this sensitive time. A highly trained team ensures pain relief and holistic emotional support.

Day Care Facilities

To promote social engagement and stimulation for residents living at home, Portland House provides day care facilities. This service offers a structured environment with organised activities, providing a change of scenery and opportunities for social interaction. Day care helps reduce isolation and gives primary caregivers a period of relief during the day. The stimulating programs can include everything from arts and crafts to armchair exercise.

Accommodation, Meals, and Activities

Residents at Portland House can expect a high standard of living, with facilities designed for comfort and accessibility. The home features spacious, generously sized en-suite rooms, accessible gardens, and various communal areas for socialising. Meals are a high point, with nutritious, chef-prepared options tailored to individual dietary needs and preferences.

An active lifestyle is encouraged through a wide range of activities coordinated by a dedicated Activities Coordinator. These programs are designed to be fun and stimulating, promoting a sense of community. Outings using the home's minibus, visiting entertainers, and social events are regular occurrences.

Feature Portland House (Leicestershire) Traditional Care Setting
Care Plans Fully tailored, electronic, person-centred. Can be more generic or less detailed.
Accommodation Spacious en-suite rooms in a historic building. Varies widely, may lack personal touches.
Meal Provision Chef-prepared, tailored to individual dietary needs. Standardised menu, less personal preference.
Activities Coordinated program with outings, entertainment, and minibus. Can be limited or less engaging.
Palliative Care Dedicated and comprehensive end-of-life support. May have limited capacity or specific conditions.
Technology Electronic care plans and complimentary Wi-Fi. May have less advanced digital integration.

How to Choose the Right Care

Choosing the right care involves assessing the individual's needs, considering the types of services required, and exploring the facilities and community environment. Portland House invites prospective residents and their families to arrange a tour and a free, no-obligation care needs assessment to ensure a good fit. The assessment process considers day-to-day needs, cultural preferences, and personal interests to ensure the highest quality of life.

Peace of Mind for Families

For families concerned about safety, Portland House implements robust audit processes, safe recruitment policies, and security measures like CCTV in communal areas. This provides reassurance that residents are well-protected and their welfare is a top priority. Open communication and encouraging family visits are also key aspects of the home's ethos.

Conclusion

Portland House Residential Care Home offers a full spectrum of care services in a compassionate and supportive environment. From dedicated dementia and palliative care to short-term respite and engaging day services, the home's person-centred approach ensures each resident's unique needs are met with dignity and professionalism. The combination of tailored care, quality facilities, and a vibrant community makes it a strong option for those seeking a high standard of residential care.

Frequently Asked Questions

Portland House offers residential care, dementia care, respite care, day care, and palliative care.

Yes, care plans are fully tailored and personalised to each resident's specific needs, preferences, and interests through consultation with residents and their families.

Yes, Portland House offers respite care, which provides short-term stays for individuals needing temporary accommodation and care.

The home encourages relatives and friends to visit and participate in daily activities, though it requests visitors avoid mealtimes to ensure residents can enjoy a peaceful dining experience.

Residents can enjoy a wide variety of activities, including arts and crafts, outings using the home's minibus, visiting entertainers, and social events, all organised by an Activities Coordinator.

Chefs prepare nutritious meals tailored to individual dietary requirements and preferences. Residents' likes and dislikes are considered to ensure they enjoy their food.

Portland House uses robust audit processes, safe recruitment policies for staff, and CCTV in communal areas to ensure the safety and protection of residents.

Facilities include spacious en-suite rooms, accessible gardens, and various social areas. The building is a historic Victorian property, providing a charming and comfortable living environment.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.