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What services does the National Council on Aging provide?

4 min read

Billions of dollars in public and private benefits for older adults go unclaimed each year, a staggering statistic that highlights a critical need. To address this, the National Council on Aging (NCOA) provides an extensive network of programs and resources. But what services does the National Council on Aging provide to help seniors and their families navigate this complex landscape?

Quick Summary

The National Council on Aging (NCOA) delivers comprehensive support through online tools, national advocacy, and community partnerships, focusing on economic security, healthy aging, and caregiver support to help older adults and their families thrive.

Key Points

  • Economic Empowerment: NCOA uses its online tool, BenefitsCheckUp®, to help seniors and low-income individuals find and apply for over 2,000 public and private benefits.

  • Health and Wellness Programs: NCOA focuses on evidence-based health programs, including falls prevention initiatives and chronic disease self-management workshops.

  • Employment Opportunities: Through the Senior Community Service Employment Program (SCSEP), NCOA assists older, low-income adults in finding meaningful job training and work.

  • Caregiver Support: NCOA provides vital resources for caregivers, connecting them with local assistance and information on navigating the care process.

  • National Advocacy: NCOA advocates for policies that support older adults' economic security and health, acting as a national voice for the aging population.

  • Local Network Support: The organization strengthens community-based organizations across the country, providing them with the tools and training to effectively serve local seniors.

In This Article

Improving Economic Security and Financial Well-being

NCOA offers a robust suite of services designed to bolster the economic security of older Americans, particularly those with low incomes. Their work focuses on connecting individuals to benefits and providing tools for financial planning.

BenefitsCheckUp®

One of NCOA’s most popular offerings is BenefitsCheckUp®, a free, confidential online screening tool. By entering a zip code and answering a few questions, older adults and caregivers can find and screen for more than 2,000 public and private benefits programs, including:

  • Healthcare benefits: Including Medicare Savings Programs and Medicare Part D Low-Income Subsidy (Extra Help).
  • Food assistance: Such as the Supplemental Nutrition Assistance Program (SNAP).
  • Housing and utility assistance: Covering programs for rent, energy, and weatherization.
  • Prescription drug savings: Various programs to help lower medication costs.

Senior Community Service Employment Program (SCSEP)

For unemployed, low-income adults aged 55 and over, NCOA works with partner organizations to offer the Senior Community Service Employment Program (SCSEP). This federally-funded program provides valuable on-the-job training and skills development, with the goal of moving participants into unsubsidized employment.

Financial Literacy and Counseling

NCOA provides resources and guidance on a variety of financial topics relevant to seniors, including:

  • Money management: Offering toolkits like “Savvy Saving Seniors” to help with budgeting and avoiding scams.
  • Home equity: Providing information and counseling on reverse mortgages.
  • Debt management: Resources for older adults facing financial hardship.

Promoting Healthy Aging and Well-being

Beyond financial health, NCOA is a leader in promoting physical and mental wellness among older adults. They support evidence-based programs that help seniors manage chronic conditions and prevent injuries.

Falls Prevention Programs

Recognizing that falls are a leading cause of injury among older adults, NCOA's National Falls Prevention Resource Center promotes and supports effective interventions. Their services include:

  • Online tools: The Falls Free Checkup® helps individuals assess their risk.
  • Community training: Training for professionals to implement evidence-based falls prevention programs.
  • Advocacy: Raising awareness about falls prevention on a national scale.

Chronic Disease Self-Management

Through its Center for Healthy Aging, NCOA supports a variety of evidence-based programs, many of which are offered through a network of community partners. These programs help older adults with chronic conditions like arthritis, diabetes, and heart disease take a more active role in managing their health. Examples include the Chronic Pain Self-Management Program and others focusing on depression and anxiety.

Advancing Behavioral Health Programs

NCOA also advances behavioral health programs such as Healthy IDEAS, designed to detect and reduce the severity of depression symptoms in older adults. They also support screening and intervention programs for substance abuse.

Supporting Caregivers

Recognizing the vital role of caregivers, NCOA provides resources to support their health and well-being. Their caregiver support section offers tools and information on various topics.

  • Connecting caregivers to local support resources via the Eldercare Locator.
  • Providing information on managing the complexities of health care decisions.
  • Offering guidance on financial planning and navigating care costs.
  • Information on how to prevent scams and fraud targeting older adults.

NCOA's Services: How They Reach Older Adults

NCOA's work is not conducted in a vacuum; it is delivered through a variety of channels to ensure maximum reach and impact.

Comparison of NCOA’s Key Online Tools

Feature BenefitsCheckUp® My Medicare Matters Falls Free Checkup®
Primary Goal Find benefits for food, housing, etc. Navigate Medicare choices and enrollment. Assess personal risk of falling.
Target Audience Low-income seniors and people with disabilities. Adults approaching or on Medicare. All older adults seeking to prevent falls.
Information Required Zip code, income, health status. Personal health needs, doctor network. Simple questionnaire about health and habits.
Key Outcome Personalized list of potential benefits. Guided decision-making on plan options. Personalized falls prevention action plan.

Technical Assistance and Advocacy

NCOA works with community-based organizations nationwide, providing technical assistance and training to ensure effective program delivery. They also serve as a national voice for older adults, advocating for policies that strengthen programs like Medicare and the Older Americans Act. More information on their policy priorities can be found on their website NCOA Policy & Advocacy.

Conclusion: A Holistic Approach to Aging

The National Council on Aging provides a wide range of services that extend far beyond simple information delivery. By focusing on both financial security and healthy aging, and by supporting caregivers, they offer a holistic approach to improving the lives of millions of older adults. Through their user-friendly online tools like BenefitsCheckUp® and their extensive network of community partners, NCOA ensures that seniors and their families can access the vital resources they need to age with dignity, purpose, and security.

Frequently Asked Questions

BenefitsCheckUp® is a free, confidential online tool offered by NCOA. It helps older adults and caregivers find and determine their eligibility for a wide range of public and private benefits programs, such as assistance with food, housing, healthcare, and prescriptions.

No, NCOA does not offer direct financial aid. Instead, they provide tools and assistance to help older adults and their families find and enroll in benefits programs offered by other federal, state, and private organizations that can provide financial support.

While NCOA has a strong focus on serving vulnerable and low-income older adults, many of their resources are available to everyone. Tools like the Falls Free Checkup® and My Medicare Matters are beneficial for all seniors and caregivers, regardless of income level.

NCOA operates through a national network of community partners. You can find local support by using the BenefitsCheckUp® tool, which can connect you with Benefits Enrollment Centers, or by utilizing resources like the Eldercare Locator, which helps find trustworthy local support.

SCSEP is a program that provides job training and part-time community service work for low-income, unemployed individuals aged 55 and older. It helps participants build skills and transition to unsubsidized employment.

Yes, NCOA offers extensive resources for caregivers. These include support for navigating local care options, information on financial planning, and guidance on dealing with common age-related challenges and health issues.

NCOA supports and provides technical assistance for evidence-based health programs focused on chronic disease self-management, falls prevention, and behavioral health issues like depression and substance abuse. They also run the National Falls Prevention Resource Center.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.