Avoiding Communication Triggers That Cause Agitation
Effective communication is vital when caring for a person with dementia, but certain approaches can cause confusion, distress, and agitation. Knowing what not to say or do is just as important as knowing what is helpful.
Verbal communication pitfalls
- Don't argue or confront: Attempting to reason or win an argument with a person who has cognitive impairment is counterproductive. Instead of telling them they are wrong, validate their feelings and gently redirect the conversation.
- Avoid asking complex questions: Open-ended questions or those requiring recent memory recall can be overwhelming. Instead of asking, "Do you remember what you did today?" offer a simple choice, such as, "Would you like to wear the blue shirt or the green one?".
- Refrain from correcting their memory: Forcing a patient to confront a forgotten detail can lead to embarrassment and distress. If they mention a deceased loved one as if they are still alive, go along with it rather than causing them fresh grief by reminding them of the loss.
- Use simple, short sentences: Dementia can affect a person's ability to process complex information. Break down requests into simple, one-step instructions. For example, instead of saying, "First, get your coat and put on your shoes, and then we'll go for a walk," say, "Let's put on your coat" and then, "Now, let's put on your shoes".
- Never use condescending or infantilizing language: "Elderspeak"—using a high-pitched voice or pet names like "deary" or "honey"—can be patronizing and insulting. Always maintain a respectful, adult-to-adult tone.
Non-verbal communication and actions
- Don't assume they don't understand: Even individuals with advanced dementia may still pick up on emotions and nonverbal cues. Never talk about them in their presence as if they aren't there.
- Avoid rushing them: People with dementia need more time to process information. Rushing them or setting arbitrary deadlines can lead to anxiety and agitation. Allow them to move at their own pace.
Environmental Hazards to Remove or Modify
Creating a safe and calm home environment is essential for a person with dementia, as their perception of their surroundings can become distorted.
- Remove clutter and trip hazards: Clear pathways of furniture, rugs, and electrical cords to prevent falls. Install sturdy handrails on stairways.
- Ensure safety in the kitchen: Store knives, cleaning supplies, and flammable materials in locked cabinets. Install an automatic shut-off switch for the stove and remove any inedible, food-shaped items, such as magnets or artificial fruit.
- Address bathroom dangers: Set the water heater to 120°F to prevent scalding. Place non-skid mats or strips in the tub and shower. Lock up toiletries that might be mistaken for food.
- Adjust lighting and patterns: Install motion-activated lights and nightlights to prevent disorientation. Avoid busy patterns on floors, walls, and furniture, which can cause confusion.
- Limit or remove mirrors: Reflections in mirrors can be confusing or frightening for a person with dementia. Consider removing some or placing covers over them.
Harmful Dietary Choices and Habits
While there is no single special diet for dementia, certain foods and eating habits should be avoided or limited to support brain health and prevent complications.
Foods and beverages to limit
- Fried and processed foods: A diet high in saturated fats and processed foods is linked to a higher risk of cognitive decline. These foods contain advanced glycation end products (AGEs) that can speed up cell aging.
- Excessive sugar: Soda and sugary beverages are linked to diabetes, a risk factor for vascular dementia. Limiting sweets can help maintain stable blood sugar levels.
- Processed meats and cheeses: Nitrosamines in processed meats can cause the liver to produce fats that are toxic to brain cells. Processed cheese also contains these compounds.
- High alcohol consumption: Excessive drinking increases the risk of dementia by leading to high blood pressure and brain injuries.
Eating habits to avoid
- Distractions during meals: Eating in a noisy or cluttered environment can overwhelm a person with dementia. Serve meals in a quiet, calm setting.
- Overwhelming food choices: Presenting too many food options at once can cause confusion. Serve one food at a time to keep the decision-making simple.
Medications and Healthcare to Approach with Caution
Certain medications and medical practices can worsen dementia symptoms or cause harmful side effects.
- Anticholinergics and benzodiazepines: Medications with anticholinergic properties and benzodiazepines, such as some antihistamines and sedatives, can have a strong negative effect on cognitive function.
- Unnecessary medication: Review all medications regularly with a doctor to eliminate any that are no longer necessary or may be causing adverse side effects like confusion or agitation.
- Ignoring side effects: Some common dementia medications can cause side effects like dizziness, nausea, or sleep problems. If side effects are concerning, consult a doctor before stopping the medication.
Lifestyle and Behavioral Factors
- Isolation: Disengaging from social activities can lead to loneliness and depression, which can worsen dementia symptoms.
- Physical inactivity: A lack of physical activity is a risk factor for cognitive decline. Regular, gentle exercise is beneficial for brain and overall health.
Comparison Table: What to Avoid vs. What to Embrace
Area of Care | What to AVOID | What to EMBRACE |
---|---|---|
Communication | Arguments, complex sentences, memory tests | Validation, simple phrases, statements of shared memories |
Environment | Clutter, mirrors, harsh lighting, loud noise | Clear pathways, non-reflective surfaces, nightlights, calm atmosphere |
Diet | Processed foods, excessive sugar, fried foods, alcohol | Fruits, vegetables, whole grains, lean protein, healthy fats |
Medication | Anticholinergics, benzodiazepines, unreviewed prescriptions | Regular medication review with a doctor, adherence to treatment plan |
Activities | Rushing, isolation, overwhelming tasks | Gentle pace, social engagement, simplified enjoyable activities |
Conclusion
Understanding what dementia patients should avoid is fundamental for anyone providing care. By consciously steering clear of specific communication patterns, environmental hazards, certain foods, and particular medications, caregivers can significantly improve the patient's quality of life. Embracing patience, simplicity, and a supportive, safe environment helps manage challenging behaviors and allows the individual to retain dignity and a sense of calm. Proactive and informed caregiving is the best strategy for navigating the complexities of dementia, ensuring both the patient and caregiver experience less stress and more peace.
For more expert advice on communicating with a person with dementia, refer to the Alzheimer's Society blog.