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What to Do If Concerned About an Elderly Person: A Step-by-Step Guide

5 min read

In 2020, approximately 27% of people aged 60 and older lived alone, increasing their vulnerability. Knowing what to do if concerned about an elderly person is a critical first step in ensuring their health and safety.

Quick Summary

If you are concerned about a senior, observe for specific signs of decline, have a compassionate conversation about your concerns, explore care options like in-home support or assisted living, and know when to contact professionals.

Key Points

  • Observe First: Before acting, document specific changes in physical health, hygiene, cognition, or home environment.

  • Communicate with Compassion: Approach the conversation with empathy, using 'I' statements and asking open-ended questions to understand their perspective.

  • Explore All Options: Research various levels of care, including in-home assistance, adult day programs, and assisted living, to find the best fit.

  • Involve Medical Professionals: A visit to a doctor or geriatrician is crucial to rule out underlying health issues and assess cognitive function.

  • Know When to Escalate: If the person is in immediate danger or a victim of abuse or severe self-neglect, contact Adult Protective Services (APS) for intervention.

  • Respect Autonomy: Involve the elderly person in decision-making as much as possible to help them maintain a sense of control and dignity.

In This Article

Introduction: Recognizing the Need for Support

It can be distressing to notice that an older loved one might be struggling. With a significant portion of seniors living alone, concerns about their safety, health, and well-being are valid and important. The first step is often the hardest: acknowledging the problem and figuring out how to approach it. Whether you're noticing subtle changes or obvious difficulties, it's crucial to act with empathy and a clear plan. This guide provides a comprehensive overview of what to do if you are concerned about an elderly person, from identifying warning signs to finding the right resources.

Step 1: Observe and Document Specific Concerns

Before initiating a conversation, it's helpful to gather specific, objective observations. This prevents the discussion from feeling like a vague criticism and instead frames it around concrete issues. Look for changes in different aspects of their life.

Physical and Health Warning Signs

  • Significant weight loss or gain: This could indicate poor nutrition, depression, or other underlying health issues.
  • Decline in personal hygiene: Neglecting bathing, grooming, or wearing clean clothes suitable for the weather can be a red flag.
  • Mobility issues: Noticeable trouble walking, getting up from a chair, unsteadiness, or an increase in falls.
  • Medication mismanagement: Forgetting to take medications, taking incorrect doses, or not refilling prescriptions.
  • Unexplained bruises or injuries: These could be signs of falls, but also could indicate potential elder abuse or neglect.

Cognitive and Emotional Changes

  • Increased forgetfulness or confusion: While some memory lapse is normal, frequent confusion about time and place, forgetting appointments, or misplacing important items can be a concern.
  • Changes in mood or personality: Look for signs of depression, such as loss of interest in hobbies, withdrawal from social activities, increased irritability, or feelings of hopelessness.
  • Poor judgment: Making uncharacteristic financial decisions or falling for scams.

Environmental Clues

  • Neglected home: A home that is unusually cluttered, dirty, or in disrepair.
  • Lack of food or expired food: An empty refrigerator or pantry, or food that is spoiled, can signal difficulty with grocery shopping or meal preparation.
  • Unpaid bills or late notices: A stack of unopened mail or calls from creditors can indicate trouble managing finances.
  • Scorched pots and pans: This might suggest they are forgetting about food on the stove, posing a fire hazard.

Step 2: Have a Compassionate Conversation

This is often the most challenging step. The goal is to express concern without making your loved one feel defensive or as though they are losing their independence. Choose a calm, private moment for the conversation.

  1. Start with “I” statements: Frame your concerns from your perspective. For example, say, “I am concerned because I noticed you haven't felt up to cooking lately,” instead of, “You aren’t eating properly.”
  2. Listen actively: Ask open-ended questions to understand their point of view. They may have fears about losing autonomy or becoming a burden. Acknowledge their feelings and validate their concerns.
  3. Offer solutions, not commands: Instead of telling them what they need to do, present options. For example, “I was thinking we could look into a meal delivery service, would you be open to trying it for a week?”
  4. Involve them in the process: Emphasize that you want to work with them to find solutions that they are comfortable with. This empowers them and gives them a sense of control.
  5. Be patient: It may take several conversations for them to accept help. Don’t get discouraged if the first discussion doesn't lead to a resolution.

Step 3: Explore Care and Support Options

Once there's an acknowledgment that help may be needed, you can research available resources. The right solution depends on the individual's level of need, financial situation, and personal preferences.

In-Home Care vs. Assisted Living

This is a common decision point for many families. Each option offers distinct benefits.

Feature In-Home Care Assisted Living Community
Environment Remain in the comfort of one's own home. Move to a new, structured residential community.
Socialization One-on-one companionship with a caregiver. Built-in community with peers and activities.
Level of Care Highly personalized and flexible, from a few hours a week to 24/7. 24/7 staff availability for safety and support.
Cost Can be more affordable for part-time needs; can be more expensive than assisted living for 24/7 care. Often a higher monthly cost, but is all-inclusive for housing, meals, and care.
Independence Maximizes independence and personal routine. Provides independence within a supportive framework.

Other Resources

  • Geriatric Care Managers: Professionals who can assess a senior's needs, create a care plan, and coordinate services.
  • Adult Day Care: Provides a safe environment for seniors during the day, offering social activities and meals.
  • Meal Delivery Services: Such as Meals on Wheels, ensure regular, nutritious meals.
  • Transportation Services: Help seniors get to appointments and run errands.

Step 4: When to Involve Professionals

Sometimes, a situation requires more than family intervention, especially if the person is in immediate danger, refuses help despite clear risks, or if you suspect abuse or neglect.

Contacting Adult Protective Services (APS)

APS is a government agency that investigates cases of abuse, neglect, and exploitation of vulnerable adults. You should contact your local APS agency if you witness:

  • Signs of physical, emotional, or sexual abuse.
  • Evidence of financial exploitation (e.g., unusual bank withdrawals, sudden changes to a will).
  • Severe self-neglect where the person's health and safety are at immediate risk.

APS will conduct an investigation and can help arrange for services to protect the individual. They work to provide help while respecting the adult's right to self-determination.

Consulting a Doctor or Geriatrician

A visit to their primary care physician or a geriatrician (a doctor specializing in the care of older adults) is essential. A medical evaluation can:

  • Rule out or diagnose underlying medical conditions causing the symptoms.
  • Assess cognitive function.
  • Review medications for potential side effects or interactions.

Conclusion: A Journey of Support

Knowing what to do if concerned about an elderly person is a journey that requires patience, observation, and compassion. By carefully documenting your concerns, initiating a thoughtful conversation, exploring all available options, and knowing when to call for professional help, you can provide the support your loved one needs. The ultimate goal is to ensure they can live safely, with dignity, and with the highest possible quality of life. For more detailed guidance, consider resources from the National Institute on Aging.

Frequently Asked Questions

Early signs often include changes in personal hygiene, a messy home, unexplained weight loss or gain, difficulty with mobility, forgetting to take medication, and withdrawal from social activities they once enjoyed.

Approach the conversation with empathy and from a place of love. Use 'I' statements to express your feelings (e.g., 'I'm worried about...') and ask for their perspective. Suggest solutions collaboratively rather than imposing them.

In-home care provides support in the senior's own residence, offering personalized assistance. Assisted living is a residential community that provides housing, meals, social activities, and 24/7 access to care staff.

You should contact APS if you suspect abuse (physical, emotional, financial), neglect, or severe self-neglect that puts the person's safety at immediate risk. If there is a life-threatening emergency, call 911 first.

This is a common challenge. Try to understand the root of their refusal—often it's fear of losing independence. Involve their doctor, as they may listen to a medical professional. If their safety is at risk, a report to APS may be necessary for a wellness check.

Some states and specific programs, like Medicaid waivers or Veterans' benefits, may offer financial compensation for family caregivers. Check with your state's Department of Aging or resources like AARP for eligibility.

A geriatric care manager is a professional, often a social worker or nurse, who specializes in assessing the needs of older adults and coordinating care services. They can be a valuable resource for families navigating complex care situations.

Long-distance caregiving involves regular check-in calls, coordinating with local friends or neighbors, arranging for local services like in-home care or meal delivery, and planning periodic visits to assess their situation in person.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.