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What to do when someone is taking advantage of an elderly person in the UK?

3 min read

According to the charity Hourglass, an estimated 2.7 million older people in the UK have experienced abuse. Learning what to do when someone is taking advantage of an elderly person in the UK is crucial for protecting vulnerable individuals and ensuring they receive the support they need.

Quick Summary

Taking immediate action involves contacting the police for emergencies or a local council's Adult Social Services for safeguarding concerns. Depending on the type of abuse, other bodies like the Office of the Public Guardian or legal professionals should also be alerted to address the situation effectively and protect the vulnerable person.

Key Points

  • Know the Reporting Channels: For immediate danger, call 999. For non-emergencies, contact your local council's Adult Social Services for a safeguarding enquiry.

  • Recognise All Types of Abuse: Abuse can be financial, psychological, or involve neglect, so look for subtle signs like unexplained financial issues or personality changes.

  • Report Misuse of Power of Attorney: If the abuse is by an attorney, report concerns to the Office of the Public Guardian for investigation.

  • Engage Reputable Charities: Confidential advice and support are available from organisations like Hourglass, which specialises in elder abuse.

  • Consider Legal Action: For serious cases, involving solicitors for civil or criminal action to recover assets or prosecute the abuser may be necessary.

  • Prioritise the Person's Well-being: The safeguarding process should focus on the wishes and safety of the elderly person, ensuring they are empowered and supported throughout.

In This Article

Understanding Different Types of Abuse

Abuse of an elderly person can manifest in various forms, and recognizing these is key to intervention.

Financial Abuse

This is a prevalent form of exploitation, involving the misuse or theft of an older person's money or assets. Signs might include unexplained financial changes or missing funds.

Psychological and Emotional Abuse

Causing mental distress through threats, intimidation, or isolation constitutes psychological abuse. Changes in personality, fear, or withdrawal can be indicators.

Neglect and Acts of Omission

Neglect involves failing to provide basic necessities like food or medical care, which can be intentional or unintentional. Look for poor hygiene, malnutrition, or untreated health issues.

Actionable Steps for Reporting Abuse

The appropriate response depends on the severity of the situation.

Step 1: Assess Immediate Risk

If the person is in immediate danger, call 999. For non-emergencies where a crime is suspected, call 101.

Step 2: Contact Local Council's Adult Social Services

Local councils in the UK have a duty to investigate suspected abuse of adults with care needs under the Care Act 2014. Contact your local council's Adult Social Services or safeguarding team.

Step 3: Address Financial or Power of Attorney Abuse

Report misuse of Power of Attorney to the Office of the Public Guardian (OPG). For general financial fraud, contact Action Fraud. Alert the person's bank to secure accounts.

Table: Key Contacts for Reporting Elder Abuse in the UK

Situation Best Initial Contact Additional Action/Information
Immediate Danger/Emergency Police: Call 999 Report to Police first. If a crime is suspected but not in progress, call 101.
Safeguarding Concern (Non-emergency) Local Council (Adult Social Services) Council has a duty to enquire under the Care Act 2014. Find contact via GOV.UK.
Financial Abuse/Fraud Action Fraud Also report to the police. For Power of Attorney abuse, report to the Office of the Public Guardian.
Care Home Concerns Care Quality Commission (CQC) The CQC regulates health and social care services in England. You can also report to the local council.
Power of Attorney Abuse Office of the Public Guardian (OPG) The OPG can investigate and involve the Court of Protection if necessary.
Seeking Advice/Support Charities (e.g., Hourglass) Hourglass offers confidential support and guidance on elder abuse.

The Safeguarding Process and Legal Options

Following a report, a safeguarding enquiry is initiated, focusing on the individual's well-being. An enquiry determines if abuse occurred, followed by a protection plan if substantiated. Legal action, from criminal prosecution to civil recovery, may be pursued. For complex financial abuse cases involving individuals who lack capacity, the Court of Protection may be involved.

Supporting the Elderly Person

Support for the exploited person is crucial. Build trust, prevent isolation by the abuser, and consider legal advice for asset recovery. Confidential helplines like Hourglass can also provide support. Visit the Hourglass website for more information: https://wearehourglass.org/.

Conclusion: Your Role in Protecting Vulnerable Adults

Identifying and acting on the exploitation of an elderly person is vital. Understanding the types of abuse and using the appropriate reporting channels, such as the police, local councils, and the OPG, helps safeguard vulnerable individuals. Prompt and compassionate action is key to addressing the issue and restoring safety.

Frequently Asked Questions

You should call the police (999 for emergencies, 101 for non-emergencies) if you believe a crime has been or is being committed. For general safeguarding concerns or if the person has care needs, you should contact your local council's Adult Social Services, who will investigate the situation under the Care Act 2014.

Yes, you can report concerns anonymously to your local council. While providing contact details can be helpful, local councils should take anonymous reports seriously and investigate where possible.

The wishes of the elderly person are crucial, but they can be overridden in certain situations, such as when they lack mental capacity, are in serious danger, or a crime has been committed. The safeguarding team will assess the person's capacity and decide on the best course of action.

Report your concerns directly to the Office of the Public Guardian (OPG). The OPG investigates allegations of misuse of Lasting Power of Attorney and can intervene, including revoking the attorney's authority if necessary.

Yes, the charity Hourglass (formerly Action on Elder Abuse) offers a free, confidential helpline. They provide information, advice, and support for anyone concerned about the abuse of an older person in the UK.

You should contact your local council's Adult Social Services as well as the Care Quality Commission (CQC), which is the independent regulator for health and social care services in England. Both can investigate standards of care.

Safeguarding means protecting an adult's right to live in safety, free from abuse and neglect. Under the Care Act 2014, local authorities work with other organisations to prevent harm and investigate concerns for any adult with care and support needs.

Yes, legal action can be taken to recover assets. This may involve civil action, and you should seek advice from a solicitor specialising in elder abuse claims. The Court of Protection can also order repayment from attorneys who have misused funds.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.