Skip to content

Who Does AARP Recommend for Phone Service? A Comprehensive Guide

4 min read

With 94% of adults 65 and older owning a cell phone, choosing the right carrier is more important than ever. This guide details the specific answers to the question: who does AARP recommend for phone service?

Quick Summary

AARP has a strong partnership with Consumer Cellular, offering exclusive discounts and benefits to its members, and it is the most directly recommended provider. While not officially 'recommended' by AARP, other carriers like T-Mobile and AT&T also provide nationwide 55+ and senior-friendly plans worth considering.

Key Points

  • Official Partner: Consumer Cellular is AARP's primary and longest-standing phone service partner, offering specific discounts and benefits to members.

  • Other Options: Other major carriers like T-Mobile and AT&T offer their own competitive 55+ plans, though they are not directly 'recommended' by AARP.

  • Member Discounts: AARP members receive a 5% monthly discount and other perks with Consumer Cellular, plus exclusive two-line unlimited offers.

  • Variety of Needs: Seniors have options ranging from budget-friendly prepaid plans with Mint Mobile to advanced safety features with Lively.

  • Key Considerations: Choosing the right plan involves evaluating your usage habits, network coverage in your area, overall budget, and need for senior-specific features like simplified phones or medical alerts.

In This Article

AARP's Primary Phone Service Partner: Consumer Cellular

For many years, Consumer Cellular has been AARP's most prominent and direct partner for phone service. The partnership provides several valuable benefits exclusively for AARP members, making it a reliable and senior-focused option.

Exclusive AARP Member Benefits with Consumer Cellular

  • 5% Monthly Discount: AARP members receive a 5% discount on their monthly service charges and usage. This can lead to significant annual savings, especially with multiple lines.
  • 30% Off Accessories: Members can get 30% off select mobile accessories, such as cases and chargers.
  • Extended 45-Day Risk-Free Guarantee: AARP members receive an extended 45-day risk-free guarantee, giving them more time to test the service before committing.
  • Unlimited Plans for Two Lines: An exclusive offer for AARP members provides two lines of unlimited talk, text, and data for $55 per month.

Consumer Cellular is known for its straightforward service, easy-to-understand plans, and award-winning, U.S.-based customer service, which appeals to many seniors looking for a hassle-free experience. The company also offers a range of simple flip phones alongside more advanced smartphones to suit varying user preferences.

Other Phone Carriers with Competitive Senior Plans

While Consumer Cellular is the most direct AARP-affiliated option, it is not the only choice. Several other major carriers and mobile virtual network operators (MVNOs) offer compelling plans and discounts specifically for older adults. AARP members historically had access to discounts through other carriers, and many providers still offer 55+ plans independently.

T-Mobile 55+ Plans

T-Mobile offers three different unlimited 55+ plans nationwide, making it a strong contender for seniors who want unlimited data and plenty of features.

  • Unlimited talk, text, and 5G/4G LTE data
  • International features including unlimited texting in over 215 countries on higher-tier plans
  • Valuable perks like streaming service subscriptions on select plans

AT&T Unlimited 55+ Plan

AT&T also offers an Unlimited 55+ plan, now available nationwide. This plan has replaced the older AARP Signature Program discounts for new customers. Key features include:

  • Unlimited talk, text, and data in the U.S., Mexico, and Canada
  • 5G access and spam call blocking through ActiveArmor
  • The option for two lines at a discounted rate

Lively (formerly Jitterbug)

Known for its senior-friendly devices, Lively offers plans that run on Verizon's network and include unique health and safety features.

  • Simplified smartphones and flip phones (like the Jitterbug Smart4 and Flip2)
  • Optional medical alert services, including Urgent Response and access to on-call nurses and doctors
  • No long-term contracts, with plans starting at very affordable rates

Mint Mobile 55+ Plan

For seniors on a tighter budget, Mint Mobile offers a prepaid 55+ plan that provides exceptional value.

  • Very affordable pricing, often advertised at $15 per month for 5GB of data
  • Utilizes T-Mobile's 5G network
  • No contracts, though plans require paying for several months upfront for the best rates

Comparison of Top Senior Phone Plans

Feature Consumer Cellular T-Mobile (55+) Lively Mint Mobile (55+)
AARP Partnership Official partner with exclusive discounts. Offers 55+ plans, but no specific AARP discount. No AARP discount. No AARP discount.
Starting Price Starts around $20/month for talk/text + 1GB data. Starts around $45/month for unlimited data. Starts around $15/month for talk/text. Starts around $15/month for 5GB data.
Network Used AT&T and T-Mobile networks. Own nationwide network. Verizon network. T-Mobile network.
Contracts No long-term contracts. No long-term contracts. No long-term contracts. No contracts, but requires paying upfront.
Key Features 5% AARP discount, award-winning support, 2-line unlimited plan. Unlimited data, international features, streaming perks on higher tiers. Simplified phones, medical alert features, 24/7 urgent response. Extremely low prepaid rates, 5G access, bring your own phone.

How to Choose the Right Phone Service

When evaluating which provider is best for your needs, consider more than just the AARP recommendation. Your personal usage habits and priorities should guide your final decision. Here are a few key factors to consider:

  1. Usage Habits: Consider how you primarily use your phone. Do you just need basic talk and text, or do you stream videos, use social media, and browse the internet frequently? Low-data plans can save money if you're a light user, while unlimited plans are better for heavy data users.
  2. Network Coverage: While all major carriers have extensive networks, some areas may have better reception with one provider over another. It is wise to check network coverage maps for the places you frequent most. For more information on telecommunications and coverage, you can visit the Federal Communications Commission website.
  3. Budget and Billing: Compare the overall cost, including plan prices, potential discounts (like AARP), and any additional fees. Also, decide if a monthly postpaid plan is better for you or if a prepaid option requiring a lump sum payment works with your budget.
  4. Customer Service: For many seniors, reliable and accessible customer service is a top priority. Consumer Cellular, for instance, is well-regarded for its customer support. Consider your comfort level with online-only support (like Mint Mobile) versus having access to brick-and-mortar stores or call centers.
  5. Senior-Specific Features: If you need simplified phones, larger text, or medical alert features, a carrier like Lively may offer benefits beyond basic wireless service.

Conclusion

While AARP most prominently recommends Consumer Cellular, the best phone service truly depends on your individual needs and lifestyle. Consumer Cellular is an excellent choice for AARP members seeking a reliable, affordable, and senior-focused service with exclusive discounts. However, exploring options like T-Mobile's 55+ plans for unlimited data, Lively for emergency features, or Mint Mobile for budget-friendly prepaid service can reveal other strong contenders. By comparing your options based on usage, budget, and desired features, you can confidently choose the phone service that is the right fit for you.

Frequently Asked Questions

The primary benefit is receiving a 5% discount on your monthly service, 30% off select accessories, and an extended 45-day risk-free guarantee. There are also exclusive plan deals available for AARP members.

AT&T's Unlimited 55+ plan has replaced previous AARP-specific wireless discounts for new customers. While the company has partnered with AARP for discounts in the past, AARP members looking for a nationwide AT&T plan should consider the 55+ option instead.

Yes, T-Mobile offers multiple Unlimited 55+ plans nationwide that include unlimited talk, text, and data at a discounted rate for people aged 55 and older. Some plans also come with added perks like free streaming subscriptions.

Lively specializes in simple-to-use devices and plans that include medical alert features. While their plans can be more expensive than budget options, they are ideal for seniors who prioritize health and safety features, and they run on Verizon's network.

A prepaid plan from Mint Mobile can be a great option for seniors on a budget, offering very low rates for 5G service. The main difference is that you pay for service several months in advance, and customer service is primarily online or over the phone.

Yes, Consumer Cellular offers a range of devices, including simple flip phones and user-friendly smartphones. They also provide award-winning U.S.-based customer service to assist with setup and usage, making them accessible for many seniors.

Beyond cost, it is wise to consider network coverage in your local area, the level of customer service offered (online vs. phone vs. retail), and any senior-specific features you might need, such as simplified interfaces or emergency assistance options.

References

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7

Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.