The Manufacturer Behind Age UK Stairlifts
Handicare Accessibility Limited is the official manufacturer and provider of all stairlifts offered through Age Co, which is the trading arm of the charity Age UK. This collaboration is a key part of Age UK's mission to help older people maintain their independence and safety at home. Handicare, a global leader in mobility solutions, has over 130 years of manufacturing experience, bringing a wealth of expertise to every product.
The Shift from Age UK to Age Co
For clarity, it's important to understand the branding. The stairlifts were once widely known as 'Age UK Stairlifts.' However, they are now marketed under the 'Age Co' brand name. Age Co is 100% owned by Age UK, and all profits generated from the sale of these products are donated back to the charity. This means that by purchasing a stairlift, customers are not only investing in their own mobility but also contributing to the vital charitable work Age UK performs for older people across the country.
Handicare: A Trusted Name in Mobility
Handicare’s reputation is built on reliability, safety, and innovation. The company's products meet high British and European safety standards, giving customers peace of mind. Their stairlifts are designed with user comfort and ease of use in mind, featuring smooth operation, battery backup for power cuts, and intuitive controls.
Types of Handicare Stairlifts Available via Age Co
Handicare offers a range of stairlifts through the Age Co brand to suit various staircase configurations and user needs. These include:
- Straight Stairlifts: Designed for simple, straight staircases without any bends or landings. Popular models include the Age Co 1000 and the ultra-slim Age Co 1100, which features a discreet track.
- Curved Stairlifts: Bespoke solutions for more complex staircases with turns, bends, or landings. The Age Co 4000 series is a versatile and modern option, while the Freecurve is known for its slim, single-rail design.
- Perch & Standing Stairlifts: For users who find it difficult or uncomfortable to bend their knees or sit down. These models feature a compact perch seat that allows the user to travel in a near-standing position.
- Outdoor Stairlifts: Specifically designed to withstand outdoor weather conditions, providing safe access to outdoor areas like gardens or porches.
- Reconditioned Stairlifts: A more budget-friendly option, these stairlifts have been fully refurbished to high standards while offering excellent value.
Comparison of Handicare (Age Co) Stairlift Models
| Feature | Age Co 1100 (Straight) | Age Co 4000 (Curved) | Age Co Perch (Straight) |
|---|---|---|---|
| Staircase Type | Straight | Curved, Spiral | Straight, limited knee flexion |
| Key Feature | Slimmest track on the market | Accommodates tightest bends | Stand-up perch seat |
| Power | Continuous charge functionality | Battery backup | Battery backup |
| Installation Time | Approx. 2–3 hours | Approx. half a day | Approx. 2–3 hours |
| Controls | Intuitive toggle switch | 2 handheld remotes | User-friendly controls |
| Design | Discreet, minimalist | Modern, versatile, colour choice | Space-saving |
| Warranty | 2-year warranty standard | 2-year warranty standard | 2-year warranty standard |
The Installation and Aftercare Experience
When you purchase a stairlift through Age Co, you are also getting Handicare's dedicated service. This includes a free, no-obligation home visit where a trained advisor assesses your specific needs and staircase. Installation is performed by experienced engineers who ensure a perfect and safe fit. Following installation, a standard two-year warranty provides peace of mind, covering parts and labour.
The Importance of a Professional Service
Handicare's commitment to customer service extends well beyond installation. They offer a 24/7 customer service line for urgent assistance and various servicing and maintenance packages to keep the stairlift in optimal condition. A professional installation ensures the stairlift is mounted correctly to the staircase treads, not the wall, as is a common misconception. This rigorous approach to service has earned the Age Co/Handicare partnership a Platinum Trusted Service Award on Feefo, based on positive customer reviews.
Considerations for Choosing an Age UK Stairlift
Choosing the right stairlift requires careful consideration of individual needs and home requirements. When exploring options, potential customers should take advantage of the free home survey offered by Age Co/Handicare. This consultation allows an expert to assess the specific staircase, discuss the best model, and provide a no-obligation quote. It’s also wise to research any potential grants or financial assistance available, as local authorities may offer Disabled Facilities Grants to help with the cost. For comprehensive advice and resources on finding the right mobility solution, consult an independent guide like the Independent Mobility Guide.
Conclusion
In summary, Handicare manufactures Age UK stairlifts, which are sold under the Age Co brand. This partnership offers a combination of a high-quality product, reliable service, and the added benefit of supporting a valuable charity. With a wide range of models for different needs, a comprehensive warranty, and excellent customer service, the Age Co/Handicare collaboration provides a trusted solution for those seeking to regain their independence at home.
