Who is eligible for Australian Government-funded aged care services?
Eligibility for subsidised aged care is not restricted to Australian citizens alone but extends to other Australian residents. The core requirement is that you are an Australian resident, which includes citizens, permanent residents, and some Special Category visa (SCV) holders from New Zealand. In addition to residency, a key component is demonstrating your care needs through an official assessment.
The importance of residency status
Your residency status dictates your eligibility for government subsidies, but not necessarily for receiving care from private providers. Private aged care homes might accept individuals who are not eligible for government funding, but they would have to cover the full cost themselves. For government-subsidised care, the residency requirements are a non-negotiable part of the process, which is why your status is verified during the application.
Requirements for permanent residents and other visa holders
For permanent residents, access to government-funded aged care is similar to that of citizens once all criteria are met. New Zealand citizens holding a protected Special Category Visa (SCV) also generally qualify. If you hold a different visa, it is crucial to verify your eligibility with Services Australia or My Aged Care, as the criteria can be complex.
The My Aged Care assessment process
The journey to receiving aged care support begins with contacting My Aged Care. This centralised government service helps determine what type of support you need and connects you with providers.
Initial contact and screening
Your first step involves contacting My Aged Care either online or by phone. During this initial contact, you will undergo a screening process to determine your eligibility for an assessment. This is where your residency status is confirmed, alongside basic checks on your age and health situation.
Comprehensive needs assessment
If you meet the initial criteria, you will be referred for a comprehensive assessment. For home support services (Commonwealth Home Support Programme), this is conducted by a Regional Assessment Service. For more complex needs, such as Home Care Packages or residential aged care, an Aged Care Assessment Team (ACAT) will perform the assessment. This assessment focuses on your health, physical abilities, cognitive function, and daily living needs to determine the appropriate level of care.
What the assessment covers
The assessment is a thorough process that considers your entire situation.
- Physical health: Review of medical history, current conditions, and mobility issues.
- Cognitive function: Evaluation for memory loss, dementia, or other cognitive impairments.
- Social support: Assessment of your current support network and whether you live alone.
- Daily living tasks: How much help you need with activities like bathing, dressing, and eating.
Understanding the types of government-funded care
Australia's aged care system offers a range of services designed to meet different needs.
Home care vs. residential care
| Feature | Home Care Packages (HCP) | Residential Aged Care | 
|---|---|---|
| Location | Delivered in your own home | Accommodation in a dedicated facility | 
| Care Level | Supports people with low to high needs | Provides high-level, 24/7 care | 
| Eligibility | Australian residents assessed with care needs | Australian residents assessed with high-level care needs | 
| Respite | Can include home-based respite for a break | Can include temporary residential respite | 
| Main Service Goal | Help maintain independence at home | Support for those unable to live at home safely | 
How financial means affect fees
Government subsidies make aged care more affordable, but you may still be required to contribute financially. A means assessment conducted by Services Australia determines your contribution, factoring in your income and assets. Individuals with lower income and assets receive greater government assistance. Financial hardship provisions are also available for those who cannot afford their care costs.
What to do if you are not eligible for government funding
If you do not meet the residency requirements for government-subsidised care, you still have options for support. Many private aged care providers, both for home care and residential care, can be accessed by those not eligible for government funding. However, this typically means you will be responsible for the full cost of the services. Exploring private options is a viable path for those without the required residency status but with the means to self-fund their care.
Seeking professional advice
For non-citizens navigating the Australian aged care system, seeking expert advice can be invaluable. Aged care specialists or financial planners can provide guidance on private care options, funding structures, and how to best prepare for future care needs. For authoritative information on residency requirements and eligibility, the Services Australia website is an essential resource. You can find detailed information on their website, including sections on residence rules for various payments and services.
Conclusion
While Australian citizenship is not a strict prerequisite for accessing aged care, being an Australian resident is a fundamental requirement for government-funded services. The system is designed to support a wide range of individuals, including permanent residents and some eligible visa holders. The key steps involve contacting My Aged Care, undergoing a comprehensive needs assessment, and understanding how your financial situation affects costs. Whether you qualify for subsidised care or need to explore private options, support is available to help older Australians and residents maintain their health and independence.