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Does Life Alert work outside of the home? Your guide to mobile safety

4 min read

According to the Centers for Disease Control and Prevention (CDC), one in four adults over 65 experiences a fall each year. For active seniors, a critical question is, does Life Alert work outside of the home? This guide offers an authoritative look at the brand's mobile capabilities and what it means for your independent lifestyle.

Quick Summary

Yes, Life Alert offers a mobile system called 'HELP on the GO with GPS' that provides protection when away from home. The device uses cellular service and GPS technology to contact their monitoring center anywhere with adequate coverage.

Key Points

  • Mobile Capability: Yes, Life Alert offers a mobile system called 'HELP on the GO + GPS' that uses cellular networks and GPS for protection outside the home.

  • How it Works: The mobile device has built-in cellular connectivity and GPS tracking, allowing you to communicate with a monitoring center from almost anywhere.

  • Pricing and Contracts: Life Alert's mobile system can be expensive and typically requires a lengthy, multi-year contract, unlike many competitors.

  • Feature Limitations: Life Alert's mobile system lacks certain advanced features common in modern devices, such as automatic fall detection on some models and a dedicated caregiver tracking app.

  • Consider Alternatives: Other companies often provide more affordable and advanced mobile medical alert systems with better features and more flexible, month-to-month contracts.

In This Article

Understanding Life Alert's Mobile Capabilities

For many years, personal emergency response systems (PERS) were primarily designed for at-home use, connecting to a landline phone and operating within a limited range. However, as technology has evolved, so have medical alert systems. Life Alert, a long-standing name in the industry, has adapted by offering mobile solutions for active users who want protection both at home and on the go. The crucial difference lies in the specific equipment you choose and the service plan you subscribe to.

How the Mobile System Works

Life Alert's mobile system, known as 'HELP on the GO + GPS,' operates differently from its basic in-home version. Instead of relying on a landline and an in-home base station, the mobile unit functions similarly to a small, dedicated cell phone. Here's a step-by-step breakdown of how it works:

  1. Cellular Connectivity: The portable device contains cellular technology, allowing it to connect directly to Life Alert's monitoring center over a cellular network (specifically GSM networks like AT&T and T-Mobile). This connection is independent of your home's phone line or Wi-Fi.
  2. GPS Location Tracking: When the user presses the help button, the device transmits its GPS location data to the monitoring center. This allows emergency dispatchers to know the user's precise location, which is critical if the user is disoriented, lost, or unable to communicate verbally.
  3. Two-Way Communication: The mobile pendant includes a built-in speaker and microphone for two-way communication. This enables the user to speak directly with a trained emergency dispatcher, who can assess the situation and determine the appropriate response, such as contacting a loved one or dispatching emergency services.

Key Features and Considerations of Life Alert Mobile

Before committing to a mobile medical alert system, it's important to understand the features and limitations of Life Alert's offering, especially when compared to competitors.

  • Portability: The mobile device is small and easy to carry, whether worn as a pendant or carried in a pocket or purse.
  • Battery Life: Some of Life Alert's mobile devices are advertised with a long-lasting, non-rechargeable battery, eliminating the need for daily charging. However, this can be a double-edged sword, as it can be less practical than the rechargeable options offered by other brands.
  • Limited Advanced Features: Unlike many modern competitors, Life Alert does not include automatic fall detection on all mobile plans. Additionally, they do not offer caregiver apps for location tracking or device management.
  • Cost and Contracts: Life Alert is often significantly more expensive than other providers and requires a long-term (e.g., three-year) contract. The mobile service may also require the purchase of a more basic in-home system first.

Life Alert vs. Other Mobile Medical Alert Systems

Choosing the right system requires comparing Life Alert's features, cost, and contract structure against those of its competitors. The following table provides a high-level comparison based on information from industry reviews.

Feature Life Alert Mobile Medical Guardian (Example) Bay Alarm Medical (Example)
Mobile Capability Yes Yes Yes
GPS Tracking Yes Yes Yes
Fall Detection No (on some plans) Optional add-on, more advanced Optional add-on
Caregiver App No Yes Yes
Contracts Required (e.g., 3-year) Month-to-month and annual options Month-to-month
Cost High (often requires bundle) Generally lower Generally lower
Response Time Slower (up to 2 mins in tests) Very fast (as low as 8 secs) Fast

The Importance of Making an Informed Choice

When considering a medical alert system for outdoor use, it's crucial to evaluate your lifestyle, budget, and specific needs. For individuals who are highly active and frequently out of the house, a system with reliable GPS and mobile connectivity is essential. You may also want to consider advanced features like fall detection, which can automatically summon help if you're unable to press the button. The National Council on Aging has a helpful article on what to look for when choosing a medical alert system, offering a comprehensive overview of modern features for today's seniors.

Factors like contract length are also a major concern for many seniors and their families. Many providers now offer flexible, month-to-month options, a stark contrast to Life Alert's three-year commitment. This flexibility can be a significant advantage, allowing you to adapt to changing needs without financial penalty.

Conclusion: Your Mobile Safety Options

Life Alert does indeed offer a system that works outside the home, utilizing cellular networks and GPS technology. However, it's important to recognize that it may not offer the most modern features, affordability, or contract flexibility compared to many competitors. For seniors seeking comprehensive protection that extends beyond the front door, it's vital to research all available options. By comparing factors such as response time, features like fall detection and caregiver apps, and pricing structures, you can find the ideal mobile medical alert system that provides the independence and peace of mind you deserve. Your safety and ability to get help, whether on a walk around the block or far from home, is of paramount importance. Making an informed decision is the first step toward securing that protection.

Frequently Asked Questions

Yes, Life Alert’s 'HELP on the GO + GPS' system uses GPS technology to pinpoint your location in an emergency when you are away from home. This allows their dispatchers to send help to your precise location quickly.

No, Life Alert's mobile system operates independently of a landline. It uses a cellular connection to transmit signals, so it works anywhere with adequate cell phone coverage.

No, Life Alert is known for its multi-year, long-term contracts. Many competitors offer more flexible, month-to-month payment plans, which may better suit your needs.

Not on all models. Unlike many modern competitors that offer automatic fall detection as a standard or optional feature, Life Alert's mobile devices require the user to press the button to summon help.

The in-home system connects to a base station via a landline or cellular link with a limited range, while the mobile system is a portable, all-in-one device with built-in GPS and cellular service for nationwide coverage.

While some in-home Life Alert pendants feature long-lasting, non-rechargeable batteries, mobile systems from Life Alert and its competitors typically have rechargeable batteries. You should always confirm the expected battery life and charging requirements for the specific mobile model you are considering.

Yes, many competitors offer more affordable mobile systems with no long-term contracts. These often come with more advanced features, such as automatic fall detection and caregiver tracking apps.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.