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Does SilverSneakers Have a Wellness Program ID for Members?

3 min read

According to Tivity Health, the company behind the program, eligible members receive a unique 16-digit ID number to access the benefits. Yes, SilverSneakers has a wellness program ID for members, and this number is crucial for verifying eligibility and accessing the extensive network of fitness and wellness resources.

Quick Summary

Eligible Medicare beneficiaries receive a 16-digit SilverSneakers ID number to access the program's benefits. This unique identifier can be obtained through the SilverSneakers website, mobile app, or by contacting customer service.

Key Points

  • Unique 16-Digit ID: SilverSneakers members receive a specific 16-digit ID number to access program benefits.

  • Multiple Retrieval Options: Members can find their ID number online through the member portal, on the SilverSneakers GO mobile app, or by calling customer service.

  • Verification Made Easy: Participating fitness locations can verify a member's eligibility using their ID number, name, date of birth, and ZIP code.

  • Access to Comprehensive Benefits: The ID unlocks gym access, online workout videos, live classes, and community events.

  • Eligibility Required: To get an ID, you must first be enrolled in a qualifying Medicare Advantage or Medigap plan that includes SilverSneakers.

  • Physical Card Not Required: The digital ID number and identification are sufficient for check-ins at most fitness centers.

In This Article

Yes, Members Receive a 16-Digit SilverSneakers ID

SilverSneakers provides members with a unique 16-digit wellness program ID that serves as their key to accessing all program benefits. This number is used to verify eligibility and grant access to thousands of participating fitness centers nationwide, online resources, and community-based classes. Since Original Medicare does not cover SilverSneakers, members must be enrolled in an eligible Medicare Advantage (Part C) or Medigap plan. Once enrolled, they can register for an account to receive their unique ID.

How to Find Your SilverSneakers Member ID

There are several convenient ways for members to retrieve their SilverSneakers ID number:

  • Online Member Portal: After checking your eligibility and creating an online account on the SilverSneakers website, you can log in to your member portal to view, download, or print your ID number.
  • SilverSneakers GO™ Mobile App: The official mobile app stores your ID number digitally for easy access. After logging in, tap the profile icon, and your ID will be displayed.
  • Customer Service: If you prefer to speak with a representative, you can call the SilverSneakers Customer Service Experience Center for assistance in retrieving your number.
  • At a Partnering Location: Staff at any participating fitness center can look up your eligibility and provide your ID number by using your name, date of birth, and ZIP code.

What the SilverSneakers ID Grants Access To

Your 16-digit wellness ID unlocks a comprehensive suite of fitness and wellness benefits:

  • Basic Gym Membership: Enjoy free access to thousands of gyms and fitness centers across the country.
  • Online Classes and Videos: Access a library of on-demand workout videos and participate in live online classes through the member portal.
  • Community FLEX® Classes: Attend instructor-led classes at local community centers, parks, and other non-traditional locations.
  • Wellness Content: Explore online resources with articles and tips on health, fitness, and nutrition.

Comparison of ID Retrieval Methods

Method Convenience Speed Required Information Best For
Online Member Portal High Instant Name, DOB, ZIP code, Email Members with internet access who want a printable or digital copy.
SilverSneakers GO App Very High Instant Login details Members who want their ID on their smartphone for quick check-ins.
Customer Service Call Moderate Fast Personal details, insurance plan info Members without internet access or those who need extra assistance.
At Partnering Location Low Fast Name, DOB, ZIP code Members who need to check in at a gym without prior setup.

Using Your ID to Verify Eligibility and Access Benefits

Before you can utilize your ID number, you must first verify that your health plan includes the SilverSneakers program. The SilverSneakers website provides an easy-to-use eligibility check tool where you enter your basic information to confirm if you qualify. If your plan includes the benefit, the next step is to create an account to get your ID. While the physical card was once the primary method, the 16-digit ID number itself is now all that's required for verification at fitness locations.

For example, if you visit a participating gym, you simply provide the front desk staff with your SilverSneakers ID and a form of identification. The staff can then look you up in their system to confirm your eligibility and enroll you. This eliminates the need to carry a physical card everywhere you go, making the process more streamlined and convenient for members. The SilverSneakers GO app is especially useful for this, as it keeps your ID number readily available on your phone.

For online benefits, such as live classes or the on-demand video library, you will use your ID and login credentials to access the member portal on the SilverSneakers website or through the mobile app.

Conclusion

Yes, SilverSneakers has a wellness program ID for members, which is a personalized 16-digit number that acts as your membership key. This ID allows you to access a wide array of fitness and wellness benefits at no additional cost, including gym access, online classes, and community-based activities. By checking your eligibility and registering for an account on the SilverSneakers website, using the mobile app, or calling customer service, you can easily obtain your ID and begin enjoying the program. This number is essential for verifying your membership and making the most of the resources available to you.

Authoritative Link

For official information and to check your eligibility, you can visit the SilverSneakers website.

Frequently Asked Questions

The SilverSneakers ID is a unique 16-digit number assigned to eligible members of the fitness program. It is used to verify eligibility and access gyms, classes, and online resources.

You can find your SilverSneakers ID by logging into your account on the SilverSneakers website, checking the SilverSneakers GO mobile app, or by calling the SilverSneakers Customer Service Experience Center for assistance.

No, a physical card is no longer necessary. Participating fitness locations can look up your eligibility and provide access using your 16-digit SilverSneakers ID number and a form of identification.

No, you must use your specific 16-digit SilverSneakers ID number. Your health insurance card only indicates that you have a plan that includes SilverSneakers; it does not replace the wellness program ID.

If you forget your number, gym staff can typically look you up in their system by using your name, date of birth, and ZIP code to confirm your eligibility. The SilverSneakers GO app can also store your ID for easy access.

If your eligibility has expired, you will need to check if your current health plan still includes SilverSneakers. If it does not, you may need to switch to an eligible plan to regain access to the program.

No, each individual member must use a separate, unique email address to register and maintain their SilverSneakers online account.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.