How do I set up SilverSneakers?

According to a 2019 review, individuals participating in SilverSneakers for at least two years reported lower healthcare costs. Learning how do I set up SilverSneakers begins with a simple online eligibility check, followed by registering your account and retrieving your member ID to access fitness benefits. This process connects you to thousands of fitness locations and online workout options at no additional cost if included in your Medicare plan.

Quick Summary

This guide outlines the essential steps to set up your SilverSneakers membership, including verifying your eligibility through a participating Medicare plan, creating your online account, and obtaining your member ID to use at gyms or for online classes.

Key Points

• Check Your Eligibility: Before anything else, visit the SilverSneakers website or contact your Medicare plan provider to confirm if you qualify for the program through your insurance plan.

• Create an Online Account: Use the SilverSneakers website to set up your online profile, which is necessary to access your member ID and online resources.

• Obtain Your Member ID: Get your SilverSneakers member ID either from your online account, through the SilverSneakers GO mobile app, or by calling customer service.

• Find Participating Locations: Use the location finder on the SilverSneakers website or app to find a gym or community center near you that accepts the program.

• Use Your Membership In-Person or Online: Present your member ID at a participating gym for access, or use it to log in and attend SilverSneakers LIVE virtual classes and on-demand videos.

• Confirm Health Plan Coverage: A qualifying Medicare Advantage or Medigap plan is required for the SilverSneakers benefit; Original Medicare (Parts A & B) does not cover it.

The path to setting up SilverSneakers is straightforward, starting with verifying your eligibility through your health plan and then registering on the SilverSneakers website. This free fitness benefit is included with many Medicare Advantage and some Medigap plans for adults aged 65 and older. The initial setup ensures you can access thousands of fitness locations, instructor-led classes, and an extensive online video library designed for all fitness levels.

Step 1: Check your eligibility

The first and most crucial step is to confirm that your specific Medicare plan covers the SilverSneakers benefit. Original Medicare (Parts A and B) does not cover fitness programs, so this benefit is typically provided through private insurance plans.

• Online eligibility checker: The fastest way is to use the official SilverSneakers website. You will need to provide your name, date of birth, and zip code to check if you are eligible through your health plan.
• Contact your insurer: Call the customer service number on your Medicare plan or Medigap insurance card. A representative can confirm your plan's included benefits.
• Consult a licensed agent: For those new to Medicare or unsure about their options, a licensed Medicare agent can help find a plan that includes SilverSneakers.

Step 2: Create your SilverSneakers online account

Once you have confirmed your eligibility, the next step is to create your online account. This grants you access to your digital member ID and all online resources.

• Visit the SilverSneakers registration page at SilverSneakers.com/StartHere.
• Enter your personal information, including your first name, last name, date of birth, and zip code.
• Create a password for your account. You will also have the option to sign up for their wellness newsletter.

Step 3: Get your member ID

Your SilverSneakers member ID is essential for accessing both in-person gym benefits and online content. You will need to provide this ID to the front desk staff at any participating gym.

• Online access: Log in to your online SilverSneakers account. Your ID number is available in your member profile.
• SilverSneakers GO™ app: Download the free app for iOS or Android. Once you log in, your digital member ID will be stored on your phone for easy access.
• Phone support: If you prefer, you can call the SilverSneakers customer service line at 1-888-423-4632 to have your ID number provided over the phone.

Step 4: Find a location and get started

With your member ID ready, you can now find a participating fitness center or start your workout from home.

• Use the location finder: Visit the SilverSneakers website to search for participating gyms, community centers, and other locations near you. The tool allows you to filter by location, amenities, and class types.
• Visit a gym: Take your member ID (or the app) to the front desk of your chosen location. The staff will verify your membership and complete your enrollment at that specific facility. Allow extra time for your first visit to get a tour and complete any necessary paperwork.
• Take an online class: Log in to your SilverSneakers account to access SilverSneakers LIVE virtual classes and on-demand videos. You can filter classes by type, intensity, and duration.

SilverSneakers vs. Alternative Senior Fitness Programs

Feature	SilverSneakers	Renew Active	Silver & Fit
Eligibility	Many Medicare Advantage and Medigap plans.	Exclusively for UnitedHealthcare Medicare plans.	Several Medicare Advantage and Medigap plans.
Network	Thousands of participating fitness locations nationwide.	Access to a network of gyms, fitness centers, and online resources.	A broad network of gyms, online classes, and personalized support.
Online Access	Comprehensive online portal with LIVE classes and on-demand videos.	Offers online workout videos and resources.	Includes online workout classes and home fitness kits.
Classes	Wide variety of in-person and online classes designed for all fitness levels.	Specialized fitness classes for all levels.	Offers a range of classes both in-person and online.
Key Differentiator	Broad acceptance across many major insurers and offers a large FLEX community class network.	Tied exclusively to UnitedHealthcare plans.	May offer home fitness kits in addition to gym access.

Conclusion

Setting up your SilverSneakers benefit is a simple, multi-step process that unlocks access to extensive fitness resources at no additional cost, assuming your Medicare Advantage or Medigap plan includes it. Begin with an eligibility check on the SilverSneakers website, followed by creating your online account to get your member ID. This ID is your key to accessing thousands of gyms and a variety of online classes and workout videos. By following these steps, you can easily activate your membership and take advantage of the many benefits designed to help older adults stay active and healthy. For more details, consult your specific health plan provider or use the official SilverSneakers website for the most accurate information.

Frequently Asked Questions

What are the eligibility requirements for SilverSneakers?

To be eligible for SilverSneakers, you must be 65 or older (or eligible for Medicare due to a disability), live in the U.S., and be enrolled in a participating Medicare Advantage or Medigap plan.

Can I get a SilverSneakers member ID without an email address?

Yes, you can call SilverSneakers customer service at 1-888-423-4632 to obtain your ID number. You can also have a participating gym look you up by your name, date of birth, and zip code.

Does my SilverSneakers membership expire?

No, your SilverSneakers membership does not have a set expiration date. It remains active as long as you are enrolled in a health plan that includes the benefit.

Can I use SilverSneakers at more than one gym?

Yes, your SilverSneakers membership gives you access to the entire network of participating gyms. You can visit multiple locations as long as they accept the program.

Do I need to sign up for classes at a gym?

While your membership gives you access to the facility, specific gym classes often require you to sign up or RSVP in advance. It is best to check with the local gym for their specific policies.

What if my health plan doesn't offer SilverSneakers?

If your current plan does not include SilverSneakers, you can explore other health plans during the enrollment period or look for alternative fitness programs for seniors, as many gyms offer discounts.

What do I need for my first visit to a gym?

For your first visit, bring your SilverSneakers member ID. The front desk staff will use this to verify your membership and complete your sign-up at that location. Allowing extra time is recommended.