Understanding the CenterWell integrated care model
CenterWell provides a comprehensive and integrated healthcare system designed specifically for seniors. Their value-based care system rewards better patient outcomes, shifting away from the traditional fee-for-service model. This approach allows seniors to receive more focused attention from their providers, leading to a deeper understanding of their health needs.
The multi-disciplinary care team
Each CenterWell location offers a dedicated, multi-disciplinary care team that works together to address all aspects of a senior's health. This team creates personalized care plans and manages complex conditions collaboratively.
- Physicians and Nurse Practitioners: They lead the care team and spend significantly more time with each patient compared to traditional settings.
- Social Workers and Care Coordinators: These team members assist seniors in navigating healthcare and accessing resources for social determinants of health.
- Clinical Pharmacists: Specialists who manage complex medication regimens for safety and adherence.
- Behavioral Health Specialists: Provide support for emotional and mental well-being.
More time for personalized care
CenterWell emphasizes longer appointments, allowing providers to build relationships, address concerns, and focus on preventative care and patient education.
CenterWell's comprehensive suite of services
CenterWell offers an integrated ecosystem of services supporting senior health and wellness.
CenterWell Home Health
This service provides medical care at home for recovery and chronic condition management. Services include skilled nursing, therapy, and specialized programs like fall prevention.
CenterWell Pharmacy
This mail-order and retail pharmacy service simplifies medication management with home delivery, 24/7 pharmacist support, and medication reviews.
Integrated care coordination
Seamless coordination between primary care, home health, and pharmacy services is central to the CenterWell model. This minimizes gaps in care through direct communication and daily team huddles.
CenterWell vs. Traditional Healthcare for Seniors
| Feature | CenterWell Integrated Care | Traditional Healthcare |
|---|---|---|
| Primary Care Appointments | Longer, unhurried appointments (up to 50% more time). | Shorter, often-rushed visits (e.g., typical 10-15 minute visits). |
| Care Team | Multidisciplinary, with physicians, social workers, pharmacists, and behavioral health specialists working together. | Often fragmented, with the primary care doctor managing communication with other specialists. |
| Focus of Care | Proactive, preventive, and holistic (physical, emotional, and social wellness). | Primarily reactive and focused on treating the immediate medical issue during the visit. |
| Payment Model | Value-based, rewarding patient health outcomes. | Fee-for-service, where payment is based on the volume of services provided. |
| Home Health Services | Integrated with primary care and includes advanced clinical programs and coordination. | Often a separate service, requiring separate referrals and less-direct communication with the primary care provider. |
| Medication Management | Utilizes CenterWell Pharmacy for coordinated, direct-to-home prescription delivery and 24/7 pharmacist support. | Patients rely on external retail pharmacies, which may lead to communication gaps with their doctor. |
| Navigation Support | Dedicated care teams help seniors navigate the complex healthcare system. | Seniors must often navigate the system on their own or with minimal guidance. |
The benefit of a senior-focused approach
CenterWell's senior-focused design caters to the complex needs of older adults, including those with multiple chronic conditions. This tailored approach addresses medical and non-medical factors, improving medication adherence, chronic illness management, and overall quality of life. On-site services like labs further enhance convenience.
Conclusion: CenterWell's commitment to senior wellness
CenterWell helps seniors with an integrated, holistic, and value-based approach, moving beyond traditional fragmented care. Its senior-focused primary care, home health, and pharmacy services create a collaborative care team for each patient. By offering longer appointments, preventative care, and coordinated services, CenterWell addresses the complex needs of older adults, empowering them for healthier, more independent lives.
Navigating benefits and eligibility
CenterWell services are available to eligible patients with Medicare, including Original Medicare and various Medicare Advantage plans. Accepted plans vary by location, so checking with a local center is recommended. The aim is to provide affordable, high-quality care that aligns with Medicare benefits.
Community and wellness support
Many CenterWell centers offer community activities, events, and workshops to combat loneliness and isolation, fostering a supportive environment that enhances senior health.
Proactive chronic condition management
Specialized clinical programs for chronic conditions empower seniors with education and tools to manage their health and prevent complications.
Final summary of CenterWell's support
CenterWell supports senior wellness through its primary care, home health, and pharmacy services. Its multi-disciplinary team, longer appointments, and focus on whole-person health differentiate its approach. By accepting Medicare, services are accessible to many eligible seniors. The integrated model aims to provide coordinated care for healthier, more independent lives.
How CenterWell is different for seniors
CenterWell's senior model emphasizes relationship-based care and personalization. This creates tailored plans addressing immediate concerns and long-term wellness goals. The integrated structure ensures seamless, coordinated care.
A focus on improving health outcomes
CenterWell's value-based approach prioritizes patient health outcomes, focusing on preventing illness, managing chronic conditions, and reducing hospital visits. This leads to a better healthcare experience and higher quality of life.
