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How can you get someone's attention when using hand under hand™?

5 min read

According to the Alzheimer's Association, more than 6 million Americans are living with Alzheimer's, and effective communication is a significant challenge for their caregivers.

Learning how can you get someone's attention when using hand under hand™ is a powerful technique that uses non-verbal cues to connect with and guide individuals, particularly those with cognitive impairments, in a respectful manner.

Quick Summary

Using the hand under hand™ technique requires combining a positive physical approach, verbal cues, and gentle, non-intrusive tactile signals to respectfully gain someone's focus and build a trusting connection before beginning any task or interaction.

Key Points

  • Positive Approach First: Always approach from the front, get to their eye level, and use a calm, reassuring voice to avoid startling or intimidating the person.

  • Combine Verbal and Visual Cues: Use their name and an open-handed gesture to invite connection before making physical contact, allowing them to engage on their own terms.

  • Use Gentle Tactile Signals: Before a full hand under hand™ grip, a soft, rhythmic pumping or pressure on their hand can respectfully signal your intent without being forceful.

  • Build Trust with Consistency: Repeatedly using a respectful, predictable process builds a foundation of trust and security, making future interactions easier and more cooperative.

  • Focus on Body Language: Pay attention to your own body language and tone, as non-verbal cues are often more important than words for someone with cognitive impairment.

In This Article

The Foundational Principles of Hand Under Hand™

Developed by renowned dementia care expert Teepa Snow, the hand under hand™ technique is a cornerstone of compassionate caregiving, shifting the dynamic from 'doing to' a person to 'doing with' them. This method places the caregiver's hand underneath the person's hand, offering support and guidance while allowing the individual to feel in control. This non-invasive approach reduces anxiety and agitation, creating a safer, more respectful interaction. The success of this technique hinges not just on the hand placement, but on the crucial preparatory steps to first get the person's attention in a non-threatening way.

Step 1: The Positive Physical Approach

Before initiating any physical contact, the caregiver must first enter the person's 'personal space' respectfully. This is known as the Positive Physical Approach (PPA). Instead of startling the person by approaching from behind, come into their line of sight from the front and slowly approach. Position yourself at their eye level, perhaps by kneeling or sitting, to avoid being intimidating. Maintain a calm, friendly facial expression and a relaxed posture. Use a gentle, welcoming tone of voice and speak slowly and clearly. This series of actions helps establish a sense of safety and trust, inviting the person to connect with you rather than retreat from a perceived threat.

Step 2: Gain Attention with Verbal and Visual Cues

Once you are within their line of sight, use a combination of verbal and visual cues to gain their focus before making physical contact. Start by calling the person's name softly and respectfully. Wait for their gaze or a small sign of acknowledgement before proceeding. If they don't respond, you can gently offer an open hand, palm facing upward, at their eye level. This is a common, non-threatening gesture that signals a desire to connect. Avoid clapping, tapping, or shouting, as these actions can be frightening or agitating for someone with cognitive impairment. The goal is to make a calm, intentional connection that respects their senses and current state.

Step 3: Gentle Tactile Cues to Signal Intent

With permission established through your approach and verbal/visual cues, you can add a gentle tactile signal to solidify attention. A powerful, non-intrusive method is a gentle, rhythmic 'pumping' of the hand you wish to guide. If their hand is resting on a table, you can place your hand under theirs and gently press up, then release, a few times. This provides a clear, physical signal without a firm grasp that might feel controlling. This action can precede the full hand under hand™ grip, which involves moving your guiding hand to a supporting position underneath theirs. This subtle cue gives them time to process the touch and prepare for the next step of the interaction.

Using Hand Under Hand™ for Different Tasks

The hand under hand™ technique is highly versatile and can be adapted for a variety of caregiving tasks. Its effectiveness is rooted in the principle of co-participation, where the person with cognitive impairment remains actively involved in the task to the best of their ability. This approach empowers them and preserves their sense of dignity, even when their functional skills are declining.

Assisting with Eating

When assisting with eating, position yourself at the person's side, preferably their dominant side, to offer support. Place your hand under theirs and guide their hand with the utensil toward their mouth. By keeping your hand underneath, you allow their hand to continue the familiar motion of eating, with your hand providing gentle stability and guidance. This reduces the risk of food spills and helps the person maintain the motor memory of eating independently. This is more dignified than using a spoon to feed them from above.

Assisting with Walking

To guide someone while walking, use the hand under hand™ technique to offer stability and direction. Stand slightly behind and to the side of the person, placing your hand under their arm or hand. This provides a tactile anchor and allows you to gently steer them by rotating their forearm. It's a much more secure and respectful method than pulling them by the arm, which can be disorienting and uncomfortable. Your presence and contact provide a sense of security while they walk.

Common Challenges and Solutions

Challenge Hand-Over-Hand Reaction Hand-Under-Hand Solution
Resistance to Touch Can trigger a pull-away reflex or agitation, as it feels controlling and invasive. Respect personal space initially. Use a verbal invitation or gentle tactile cue, and be prepared to back off if they resist.
Lack of Attention Yelling or tapping can escalate the person's confusion and fear. Use a calm, slow approach. Get to eye level, call their name gently, and offer an open palm.
Loss of Dignity Forcing assistance can make the person feel helpless and incompetent. By working "with" their hands, the person retains a sense of control and participation in their own care.
Physical Discomfort Grabbing or pulling can cause pain or injury, especially in frail individuals. The hand under hand™ grip is gentle and supportive, reducing the risk of injury and physical distress.

The Role of Body Language and Tone

Beyond the physical technique, your body language and tone of voice are paramount. Individuals with dementia often lose the ability to interpret complex language but remain highly attuned to non-verbal cues. Your posture, facial expressions, and vocal tone can communicate your intentions more clearly than words. Maintaining a calm, reassuring, and patient demeanor is critical. If you appear rushed or frustrated, the person may mirror your stress, making communication more difficult. The entire process, from approach to physical contact, should be a slow, deliberate conversation between bodies.

Building Trust and Connection

Ultimately, hand under hand™ is not just a tool for performing tasks; it is a profound method for building and maintaining connection. It communicates, "I am here to help you, not control you." Over time, this consistent, respectful approach builds a deep level of trust. The person you are caring for will associate your touch with security and kindness, making future interactions smoother. This positive association can significantly reduce distress and anxiety, improving their overall quality of life.

Conclusion: Fostering Respectful Engagement

Getting someone's attention respectfully is the critical first step to using hand under hand™ effectively. By combining the Positive Physical Approach with clear verbal and visual cues before engaging physically, you can create a safe, supportive environment. The technique's power lies in its subtlety and emphasis on dignity, empowering individuals with cognitive impairments to participate in their own care. This process moves beyond a simple task-oriented action to become a genuine, loving connection. For anyone caring for a person with dementia, mastering this initial engagement is the key to unlocking more peaceful and cooperative interactions.

For more information on dementia care strategies and training, including the hand under hand™ technique, you can visit the Positive Approach to Care website.

Frequently Asked Questions

The first step is the Positive Physical Approach, which involves approaching from the front, in the person's line of sight, with a calm expression. This is followed by getting down to their eye level before attempting any contact.

Approaching from behind can be startling and feel threatening to someone with dementia, who may have a heightened startle reflex. A frontal approach allows them to see you clearly and minimizes anxiety.

No, tapping can be startling and intrusive. The hand under hand™ technique emphasizes gentle, respectful, and non-threatening cues, such as a soft call of their name or an open-handed visual cue, before any physical contact is made.

If the person's hand is resting on a surface, place your hand underneath and gently press upward and release a few times. This non-invasive, rhythmic pressure provides a clear tactile signal without a firm grip.

If they pull away, it's a clear signal that they are not ready for physical contact. Respect their boundary, back away slightly, and try again later. Forcing the interaction can cause more distress and resistance.

While it is a core technique in dementia care, the principles of hand under hand™—such as respectful approach, use of non-verbal cues, and gentle guidance—are beneficial for anyone who requires assistance and may feel vulnerable or disoriented.

By guiding from underneath, the person maintains a sense of control and autonomy, participating actively in the task rather than being passively assisted or controlled. This preserves their dignity and self-worth by focusing on their abilities rather than their limitations.

Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.