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How to keep in touch with elderly parents?

4 min read

According to the World Health Organization, loneliness and social isolation significantly increase the risk of premature death, stroke, and heart disease among older adults. Learning how to keep in touch with elderly parents is therefore not just a kindness, but a vital part of supporting their health and happiness.

Quick Summary

Staying in touch with elderly parents involves a mix of regular, patient communication using technology like video calls and messaging apps, alongside traditional methods like phone calls and letters. A tailored approach is key, considering their preferences and abilities, and proactively planning visits and shared activities can help foster a strong, consistent connection.

Key Points

  • Combine Methods: Use a blend of technology, like video and messaging apps, with traditional methods, such as phone calls and letters, for a comprehensive approach.

  • Prioritize Consistency: Regular check-ins, even brief ones, are more impactful for an elderly parent's well-being than sporadic, long interactions.

  • Embrace Technology Wisely: Introduce technology patiently, starting with simple features. Customize settings like font size and volume to make it accessible.

  • Maximize In-Person Visits: When visiting, focus on quality time and shared activities, not just chores. Involve your parents in the planning to give them a sense of control.

  • Adapt to Challenges: Be patient with potential age-related communication issues like hearing loss. Use clear, simple language and minimize distractions.

  • Collaborate with Family: Coordinate with siblings and other relatives to create a shared communication plan, distributing responsibilities and ensuring consistent contact.

In This Article

Understand the Importance of Consistent Communication

Beyond simply knowing your parents are safe, regular, meaningful contact offers profound benefits for their emotional and mental well-being. Social isolation can have severe health consequences, so your consistent effort is a powerful preventative measure. It provides a sense of purpose, reduces stress, and strengthens family bonds.

Master Modern Technology for Connection

For families separated by distance, technology bridges the gap effectively. Start with the basics and tailor your approach to your parents' comfort level, focusing on simplicity and patience.

Video Calling

For many, seeing a loved one's face is a powerful motivator. Platforms like FaceTime, Zoom, or Facebook Portal make this accessible. Consider these tips for introducing video calls:

  • Choose one application and stick with it to avoid confusion.
  • Set up a dedicated device, like a tablet with large text settings, or even a smart TV with a video calling hub like JubileeTV, which is designed for seniors and requires minimal user input.
  • Provide a quick, easy-to-follow printed guide with pictures for starting a call.
  • Practice together so they feel comfortable and confident.

Messaging Apps and Group Chats

Group chats are a great way to involve the whole family, from siblings to grandchildren. Sharing photos and short updates keeps everyone in the loop with a single message.

  • Use apps like WhatsApp or standard group texts.
  • Explain how to mute notifications if they become overwhelming.
  • Encourage the use of emojis for a fun and lighthearted way to communicate.

Email and Photo Sharing

For seniors who are more comfortable with email, it’s an excellent way to share longer updates and photos. Set up a dedicated digital photo frame that automatically updates with new pictures you send, offering a constant stream of visual memories.

Employ Traditional and Creative Non-Tech Methods

Technology isn't for everyone, and it's not the only way to stay connected. Combining digital methods with traditional ones offers a rich, multi-faceted approach.

Regular Phone Calls

A scheduled, consistent phone call can become a cherished ritual. Sunday evening calls or a quick check-in every afternoon provides predictability and reassurance. During the call, focus on active listening and asking open-ended questions to encourage conversation. Avoid rushing the conversation or getting distracted.

Snail Mail and Care Packages

There's nothing quite like receiving a physical letter or card in the mail. For an aging parent, it's a tangible reminder that they are loved and thought of.

  • Letters: Write a heartfelt letter with updates on your life and ask questions about their memories.
  • Care Packages: Send a box of their favorite treats, a new book, or some cozy socks. Small, thoughtful gifts show you care.
  • Photos: Include printed photos of family events and daily life to be displayed in their home.

The Power of In-Person Visits and Shared Activities

Face-to-face time remains invaluable. When you visit, maximize your time together by focusing on quality connection rather than just chores.

Planning Meaningful Visits

  • Plan activities that align with their interests, like cooking, gardening, or watching a favorite movie.
  • Include them in planning your time together, giving them a sense of control.
  • Carve out time for simple relaxation and conversation, as these can be just as meaningful as planned activities.

Family Collaboration

If you have siblings or other family members, coordinating visits and communication can ensure your parents receive consistent attention. Use a shared calendar app to track who is visiting when, and set up a family group chat for updates.

Overcoming Communication Challenges

Dealing with age-related changes can be difficult. Patience, empathy, and respect are paramount.

Adjust to Physical Changes

If hearing or vision loss is a factor, adjust your communication style.

  • Speak clearly and face them directly.
  • Minimize background noise during calls and visits.
  • Use larger font sizes on devices and printed materials.

Navigate Difficult Conversations with Empathy

As needs change, difficult conversations about health, finances, or living arrangements may arise. Approach these talks with empathy, respect, and in a calm setting. Frame the discussion around their well-being and control, rather than dictating choices.

Comparison of Communication Methods

To help you decide the best approach for your specific situation, here is a comparison of various communication methods.

Method Pros Cons Best For
Phone Call Immediate, accessible, low-tech Lacks visual cues, requires good hearing Regular, quick check-ins and scheduled chats
Video Call Visual connection, emotional boost Requires technology, potential tech support Seeing faces, special occasions, remote assistance
Messaging App Quick updates, share photos easily Can be overwhelming, requires tech adoption Family group chats, sharing daily moments
Snail Mail Tangible, personal, special surprise Slow, one-way communication Special occasions, nostalgic connection
In-Person Visit Invaluable face-to-face time, observation Time-consuming, distance constraints Emotional connection, well-being check, completing tasks

Conclusion: Prioritize Presence Over Perfection

Ultimately, the key to staying in touch with elderly parents is not about flawless technology or perfectly choreographed visits, but about prioritizing a genuine, consistent connection. Whether through a weekly phone call, a shared photo in a group chat, or a handwritten letter, the effort and care you put in will strengthen your bond and significantly enhance their quality of life. Be flexible, be patient, and cherish every conversation, big or small. For more in-depth advice on long-distance caregiving, the National Institute on Aging is an excellent resource.

Frequently Asked Questions

The best app depends on your parent's tech comfort. For visual connection, FaceTime (for Apple users) or simple devices like JubileeTV are great. For group communication, WhatsApp is popular. If they are less tech-savvy, a simple email program or a scheduled phone call works best.

Try different communication methods. Some seniors might prefer text messages or email for brief updates. Consider writing them a letter, sending a card, or even a care package. Schedule a visit to check in face-to-face and discuss their preference for communication in a low-pressure setting.

Grandchildren can share photos and updates in a family group chat. They can also send handwritten cards, create collaborative art projects, or help teach their grandparents how to use a tablet for video calls during visits.

Be patient and focus on the benefits, such as seeing their grandchildren's faces. Start with one simple task, like answering a video call, and repeat it until they feel comfortable. Offer a quick, printed instruction guide and reassure them that it's okay to make mistakes.

Face them directly when speaking and minimize background noise. Use video calls so they can read lips and see visual cues. Consider captioned calls or using text messages. During in-person visits, choose a quiet environment for conversation.

Create a family group chat or email thread for general updates. For managing tasks or sharing important information, set up a shared online calendar. This keeps everyone informed and can help distribute communication duties fairly.

Yes, consistency is key. Consistent communication, whether a daily text or a weekly call, helps reduce loneliness and anxiety for elderly parents. It provides a reliable connection and a sense of routine that is comforting.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.