Skip to content

What is the appropriate way to report suspected elder abuse?

4 min read

According to the National Council on Aging, approximately 1 in 10 Americans aged 60+ have experienced some form of elder abuse. Knowing what is the appropriate way to report suspected elder abuse is a vital step in protecting vulnerable seniors from harm and neglect.

Quick Summary

The appropriate way to report suspected elder abuse depends on the urgency of the situation, the type of abuse, and the location of the elder. Reporting typically involves Adult Protective Services (APS), law enforcement, or long-term care ombudsmen.

Key Points

  • Assess the Situation: For immediate danger, call 911; for non-emergencies, contact the appropriate agency.

  • Contact Adult Protective Services (APS): This is the primary agency for community-dwelling elders, handling most non-emergency abuse reports.

  • Know Who to Call Based on Residence: Report nursing home or assisted living abuse to the Long-Term Care Ombudsman.

  • Gather Information Discreetly: Collect details about the alleged abuse before reporting, but do not confront the suspected abuser.

  • Follow-Up is Key: After reporting, document your actions and inquire about the next steps from the investigating agency.

  • Prioritize the Elder's Safety: The primary goal is to remove the vulnerable person from harm and provide necessary support.

  • Report Anonymously if Necessary: While providing information can help an investigation, reporters often have the option to remain anonymous to protect themselves.

In This Article

Recognizing the Different Types of Elder Abuse

Before reporting, it is helpful to understand the various forms of elder abuse, which can be physical, emotional, financial, or neglectful. Recognizing the signs is the first step toward intervention.

Physical Abuse

This involves inflicting physical pain or injury. Signs may include unexplained bruises, fractures, or abrasions. Indicators might also be a caregiver's refusal to allow visitors to be alone with the senior.

Emotional or Psychological Abuse

This is more difficult to detect but equally damaging. It includes verbal harassment, threats, isolation, or intimidation. The victim may exhibit unusual behaviors like withdrawal, depression, or anxiety around the abuser.

Financial Exploitation

This is the illegal or improper use of an elder's funds, property, or assets. Signs can be sudden changes in bank accounts, transfers of property, or missing valuables. An abuser might gain access through coercion or undue influence.

Neglect and Self-Neglect

Neglect is a caregiver’s failure to provide essential needs, such as food, shelter, or medical care. Self-neglect occurs when the elderly person themselves is unable to provide for their own basic needs due to physical or mental impairments.

Immediate vs. Non-Immediate Danger

Your course of action hinges on the severity of the situation.

If the Elder is in Immediate Danger

If you believe an elder is in immediate, life-threatening danger, do not hesitate.

  • Call 911 or your local emergency number immediately.
  • Clearly state that you suspect elder abuse and that the person is in imminent danger.
  • Provide as much detail as possible to the operator, including the location and a brief description of the situation.

For Non-Emergency Reporting

For situations that do not pose an immediate threat, a different set of steps should be followed to ensure the report is handled by the appropriate agency.

  • Contact Adult Protective Services (APS): This is the primary agency for investigating most cases of elder abuse in the community. You can find your state's APS reporting number by calling the Eldercare Locator hotline.
  • Report to Law Enforcement: You can also file a non-emergency report with your local police or sheriff's office. This is crucial for financial abuse or other criminal acts.
  • Contact the Long-Term Care Ombudsman: If the elder lives in a nursing home, assisted living facility, or another residential care setting, you should report to your State Long-Term Care Ombudsman Program. They are advocates for residents and can investigate complaints.

The Reporting Process: What to Expect

When you make a report, be prepared to provide as much information as possible.

  • The elder’s name, address, and contact information.
  • The name and relationship of the suspected abuser.
  • Details of the suspected abuse, including dates, times, and locations.
  • Any other relevant information, such as health conditions or witnesses.

It is important to remember that reports can often be made anonymously, though providing contact information may help the investigation.

Who Should I Report to?

Your choice of agency depends on the specific circumstances.

Reporting Options by Care Setting

Setting Primary Agency Other Relevant Agencies
Private Residence Adult Protective Services (APS) Law Enforcement
Nursing Home Long-Term Care Ombudsman State Survey Agency
Assisted Living Long-Term Care Ombudsman Assisted Living Licensing Boards
Community Center Adult Protective Services (APS) Law Enforcement

Important Considerations for Reporting

Protecting the elder and maintaining their dignity throughout the process is paramount. Here are some key points to remember:

  • Gather Information Discreetly: If possible, collect evidence without arousing suspicion, such as dates, times, and types of incidents.
  • Do Not Confront the Abuser: Direct confrontation can put the elder and yourself at greater risk.
  • Maintain Confidentiality: Respect the elder's privacy and wishes, though state law may mandate reporting in certain cases.
  • Know Your State's Laws: Reporting requirements vary by state. In some states, certain professionals like doctors and social workers are mandatory reporters.

Following Up After the Report

Making the initial report is the most crucial step, but your role might not end there.

  1. Request a Follow-Up: Ask the agency you reported to about their procedure for follow-up and if they can provide any non-confidential updates.
  2. Document Everything: Keep a detailed record of your report, including the date, time, and name of the person you spoke with.
  3. Encourage Legal Assistance: If applicable, encourage the elder to seek legal counsel to protect their assets or pursue criminal charges. Free legal services may be available for seniors.
  4. Offer Support to the Elder: The emotional toll of abuse can be immense. Offer your support and, with their permission, connect them with local support groups or counseling services.

Reporting suspected elder abuse is a complex but necessary process. By understanding the proper channels and acting decisively, you can protect a vulnerable person and ensure they receive the care and respect they deserve.

To find your local Adult Protective Services agency, you can use the Eldercare Locator, a public service of the U.S. Administration on Aging. The website offers a searchable database and hotline Eldercare Locator.

Frequently Asked Questions

If an elderly person is in immediate, life-threatening danger, the appropriate way to report is to call 911 or your local emergency services immediately. State clearly that you are reporting suspected elder abuse.

For non-emergency situations, the best course of action is to contact your local Adult Protective Services (APS) agency. They are trained to investigate such claims and connect elders with protective services.

Yes, in many cases, you can report suspected elder abuse anonymously. While providing contact information may aid the investigation, you can typically ask to remain anonymous to protect your identity.

If the elder lives in a nursing home, assisted living facility, or similar residential care setting, you should report the suspected abuse to the State Long-Term Care Ombudsman program. They are independent advocates for residents' rights.

When reporting, you should be prepared to provide details such as the elder's name and address, the name of the suspected abuser, the type of abuse, and any observed signs or incidents. The more information you can provide, the more effective the investigation will be.

Common signs of elder abuse include unexplained injuries (physical abuse), unusual changes in financial accounts (financial exploitation), signs of neglect (poor hygiene, malnutrition), and emotional withdrawal or depression (emotional abuse).

In many states, failing to report elder abuse is a crime for certain professionals, known as mandatory reporters. These typically include healthcare professionals, social workers, and law enforcement. Check your state's specific laws regarding mandatory reporting.

Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.