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How do I track my AARP card?

4 min read

With millions of members nationwide, AARP provides a wealth of benefits, but waiting for a membership card can be frustrating. Fortunately, you can check on the status of your physical card to ensure it's on its way. Knowing how do I track my AARP card gives you peace of mind and faster access to your member perks.

Quick Summary

You can track your AARP card's status by logging into your online AARP account, navigating to 'My Account,' and then checking the 'My Orders' section for the latest shipment details. For immediate access to your membership, you can use a digital version of your card available through the AARP Now app or by printing a copy from your account.

Key Points

  • Check 'My Orders' Section: Log into your online AARP account and look under 'My Account' to find the 'My Orders' section for card shipment tracking information.

  • Access Digital Card Instantly: If you join or renew online, you receive a digital card immediately, accessible via the AARP Now app or by printing a copy from your account.

  • Use the AARP Now App: Download the app for instant access to your digital card and many other member benefits, discounts, and local events.

  • Anticipate Standard Delivery Time: Expect your physical card to arrive via mail within four weeks of joining or renewing your membership.

  • Contact Customer Service for Delays: If your card doesn't arrive within four weeks, contact AARP's customer service via phone (1-888-687-2277) or online chat for assistance.

  • Request a Replacement Online: If your card is lost, stolen, or damaged, you can easily order a free replacement card through your online account.

In This Article

Accessing Your Membership Information Online

When you join or renew your AARP membership online, you immediately get access to a digital version of your card. This means you don't have to wait for the physical card to arrive to start enjoying your benefits. For the most accurate tracking information for your physical card, you'll need to log into your AARP online account. If you haven't created an online account yet, it's a quick and easy process using your AARP membership number.

Step-by-Step Guide to Track Your Card

Follow these simple steps to find the status of your mailed AARP card:

  1. Log In: Visit the official AARP website and click on the 'Log In' button, usually located in the top-right corner of the homepage. Enter your username and password.
  2. Navigate to My Account: Once logged in, click on your name or the 'My Account' option. This will take you to your personal account dashboard.
  3. Check 'My Orders': Scroll down to the 'My Orders' section of your account page. If a card has been mailed, you'll see a shipment status here, which may include tracking information for the welcome kit or gift if you're a new member.

What if I don't have an online account?

If you are not yet set up with an online account, you can create one in just a few minutes. You will need your AARP membership number, which is provided in your membership confirmation email or welcome packet. Creating an account is free and grants you full access to all your membership details, including the ability to manage your benefits and access digital resources.

Instant Access Options for Your AARP Card

While waiting for your physical card to arrive (which can take up to four weeks), you have several convenient options for instant access.

  • Print a copy: Your online account allows you to print a temporary copy of your card from the 'My Account' section. This can be used for in-person benefits and serves as a physical backup.
  • AARP Now App: For a completely mobile and modern solution, download the AARP Now app from the Apple App Store or Google Play store. After logging in, your digital membership card will be available instantly.
  • Apple Wallet Integration: iPhone users can add their digital card directly to their Apple Wallet, making it easily accessible with a quick double-click of the side button.

When to Contact AARP Customer Service

If it has been more than four weeks since you joined or renewed and the 'My Orders' section shows no activity, it may be time to contact customer service for further assistance. You can reach them via phone or online chat, as outlined on the official AARP help center.

Benefits of the Digital AARP Card vs. Physical Card

Understanding the differences between the digital and physical cards can help you decide which one best fits your needs, or how to use them together.

Feature Digital AARP Card Physical AARP Card
Availability Immediate upon joining/renewal Up to 4 weeks via mail
Convenience Accessible via smartphone (app or wallet) Easy to present to merchants without a phone
Security Requires login; less chance of being physically lost Risk of physical loss or theft
Functionality Access to all digital benefits, plus in-person perks via phone Traditional card for in-person use
Replacement Unlimited instant access, no waiting period Requires waiting for a new card to be mailed if lost

How to Handle a Lost or Stolen AARP Card

If you have lost your physical card, don't panic. Your personal information is not at risk, as the card contains only your name and member number. You can easily request a replacement card through your online account, and in the meantime, use your digital card for uninterrupted access to benefits.

  1. Log in to your AARP online account.
  2. Navigate to the 'My Account' section.
  3. Click on the 'My AARP' tab.
  4. Below the image of your membership card, you will find an option to 'Mail Card.' Click this to request a replacement.

The AARP Now App: More Than Just a Digital Card

The AARP Now app offers more than just a digital version of your card. It provides members with access to exclusive content, local events, member discounts, and the latest news tailored for those 50 and over. Using the app allows you to take full advantage of your membership on the go.

Maximizing Your Membership with AARP Resources

AARP offers numerous resources to help members live their best lives as they age. From financial planning tools to health and wellness information, your membership card is the key to unlocking a wide range of benefits. Take the time to explore the full suite of offerings available on the AARP website.

For a comprehensive overview of your benefits, visit the official AARP member benefits page at https://www.aarp.org/membership/benefits/. Here, you can delve into details about discounts, resources, and programs available to you as an AARP member. It's a great way to ensure you're getting the most value out of your membership.

Conclusion

Tracking your AARP card is a straightforward process that involves logging into your online account and checking the 'My Orders' section. While you wait for your physical card to arrive, you can use the AARP Now app, add the digital card to your Apple Wallet, or print a copy from your computer for instant access to benefits. By utilizing these online tools, you can stay on top of your membership status and immediately take advantage of all the valuable resources and discounts AARP has to offer.

Frequently Asked Questions

Your membership number is located on your physical AARP card. If you don't have it, you can find it by logging into your online AARP account or by contacting customer service.

Yes, absolutely. The AARP Now app provides a digital version of your membership card, which is valid for all benefits, including in-person discounts. You can access it immediately after joining or renewing online.

A new or replacement physical card can take up to four weeks to arrive in the mail. However, you can access a digital version immediately through your online account or the AARP Now app.

Yes, but only if tracking information is provided in the 'My Orders' section of your online account. The status will typically appear once the card has been processed and shipped.

First, check the 'My Orders' section of your online account. If it has been more than four weeks since it was shipped, contact AARP customer service by phone at 1-888-OUR-AARP (888-687-2277) or use their online chat function.

You can get instant access by downloading the AARP Now app or by logging into your online account and printing a copy of your card.

Log into your online AARP account, navigate to the 'My Account' section, and select the option to have a replacement card mailed to you. You can use your digital card in the meantime.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.