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Is the Herbert Protocol Free? What Carers Need to Know About Costs

3 min read

According to the National Police Chiefs' Council (NPCC), thousands of Herbert Protocol forms are used annually to help find vulnerable individuals. A crucial question for many families and carers is: is the Herbert Protocol free? The core component—the form itself—is available to download and complete without charge, though associated digital services may incur fees.

Quick Summary

The Herbert Protocol form is free to download, but specific services for storing and accessing the form may have costs. Families can use paper copies or free digital options, while some third-party platforms charge for enhanced features.

Key Points

  • The Core Form is Free: The Herbert Protocol form itself can be downloaded and used without charge by any family or carer.

  • Access Via Police and Charities: Free digital and paper versions are available from most UK police force websites and organisations like MedicAlert.

  • Some Services May Charge: Optional third-party services for secure digital storage or tracking devices may have associated fees.

  • Effective Without Cost: Even a free, printed paper copy kept at home is a highly effective tool for assisting police during a missing person search.

  • Understand the Options: It is important to distinguish between the free core protocol and any optional paid services to avoid unexpected costs.

  • National Police Chiefs' Council Support: The NPCC supports the use of the protocol, with many initiatives focusing on free access for safeguarding.

In This Article

Understanding the Free Herbert Protocol Form

The Herbert Protocol is a national scheme designed to assist police in finding vulnerable individuals, primarily those with dementia, who have gone missing. Named after Normandy veteran George Herbert, the protocol relies on a detailed, pre-prepared form that contains critical information about the individual. The form is designed to be completed by a family member or carer and kept in a safe, easily accessible place. In the event the person goes missing, this document can be quickly handed to the police to aid in the search.

Accessing the Form Without Cost

Families can access the official Herbert Protocol form entirely for free. There are several ways to do this without incurring any expense:

  • Download from police websites: Most UK police forces, like Wiltshire Police and the Metropolitan Police, offer downloadable versions of the form on their websites. These forms can be saved electronically or printed out to be filled in by hand. This is the most direct and simplest way to get the form for free.
  • Obtain from local authorities: Various local authorities, dementia charities, and community support groups may also provide paper copies of the Herbert Protocol form at no charge.
  • Use affiliated free online platforms: Organisations like MedicAlert now offer a free profile service for families to store their completed Herbert Protocol form securely in an online database. This is a free service specifically for the protocol, making the information accessible to emergency services quickly and securely.

The Difference Between Free and Paid Services

While the protocol itself and its core component, the form, are free, some services that use or enhance the protocol may involve a fee. It is crucial for carers to understand the distinction to avoid unexpected costs.

Comparison Table: Free vs. Paid Herbert Protocol Services

Feature Free Option (Direct/Basic Digital) Paid Services (e.g., Some Third-Party Platforms)
Form Cost £0 (Free download from police) Often £0 (The form itself remains free)
Storage Method Physical paper copy or basic digital file Secure, searchable online database with enhanced access
Access by Police Requires handing over a paper copy in an emergency Available to emergency services via a dedicated secure database
Associated Devices No associated devices included Potential inclusion of tracking devices (e.g., Bluetooth tiles, NFC tags) with subscription
Update Frequency Manual updates required (printing new versions) Easy, real-time digital updates via an online portal
Enhanced Features Limited to the information on the paper form Can include automated alerts, enhanced support, or device integration
Annual Fees None Yes, some third-party services charge an annual subscription

Reasons for Using the Herbert Protocol at No Cost

Opting for the free version of the Herbert Protocol is a perfectly valid and effective choice. The main benefits include:

  • Financial accessibility: Families facing financial constraints can still take a critical, proactive step to protect their loved ones without any financial burden.
  • Simplicity: For those who prefer a non-digital approach, printing and filling out a paper form is straightforward and does not require managing an online account.
  • Direct police action: Regardless of how the form is stored, the police will use the information it contains to conduct their search more efficiently. The core value lies in the information itself, not the method of storage.

Potential Costs and Value-Added Services

Some platforms, like the one West Berkshire Council mentions working with, might charge an annual fee for their digital storage services. Other services might provide additional, optional devices. For example, some police forces offer eligible individuals free tracking devices or wearable NFC wristbands as part of a local scheme, which is different from the protocol itself. The key is that any costs are associated with optional, value-added services, not the protocol's core function. The core form remains free.

Conclusion: The Herbert Protocol is Free, But Services Can Vary

In conclusion, the fundamental aspect of the Herbert Protocol—the detailed form for documenting information about a vulnerable individual—is always free of charge. Families and carers can download the form from police websites or affiliated platforms like MedicAlert at no cost. While some third-party services and organisations may offer enhanced features or digital storage for a fee, these are optional extras. For those seeking peace of mind, preparing a free paper copy or using a no-cost digital profile is a highly effective way to ensure the police have the information they need to act quickly in an emergency.

For more detailed information, carers can consult the guidance on the official Herbert Protocol website: https://www.herbertprotocol.com/.

Frequently Asked Questions

No, the Herbert Protocol itself does not require an annual subscription. Any annual fees are associated with optional, third-party services for digital storage or enhanced features, not the core protocol form.

You can download a free Herbert Protocol form from the websites of most UK police forces. Additionally, affiliated services like MedicAlert and Safe and Found Online offer free online versions.

You do not have to pay to store the information. You can keep a paper copy at home for free. Several organisations, including MedicAlert, also offer free options for securely storing the form digitally in an emergency database.

The core, free Herbert Protocol does not include tracking devices. However, some local police forces may offer free assistance devices like Bluetooth trackers to eligible individuals as part of separate, local safeguarding schemes.

Yes, the official Herbert Protocol website (herbertprotocol.com) offers a free and accessible service, allowing users to create a profile and complete the form within the MedicAlert emergency database at no cost.

The main difference is in the storage method and extra features. The free version typically involves a paper copy or basic digital file, while paid services offer more advanced digital storage, easier updates, and sometimes include tracking devices or enhanced alert systems.

Yes, you can fill out the Herbert Protocol form online for free via platforms like Safe and Found Online and MedicAlert, which provide a secure digital platform to store the details.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.