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What do older people use the internet for? Surprising Insights into Senior Digital Life

5 min read

Did you know that 75% of individuals aged 65 and older use the internet, with 71% using it daily, according to Pew Research Center? This reveals a dynamic shift, moving beyond outdated stereotypes to show exactly what older people use the internet for, from social connection to essential services.

Quick Summary

Older adults are increasingly active online, utilizing the internet for staying in touch with loved ones through social media and video calls, managing health via telehealth services, and accessing news and information. They also leverage the internet for convenience, such as online banking and shopping, and for entertainment and mental stimulation through games and learning opportunities.

Key Points

  • Social Connection: Older adults combat loneliness by staying in touch with family and friends through social media, video calls, and online communities.

  • Access to Services: The internet provides access to essential services like online banking, shopping, and bill payments, enhancing independence and convenience.

  • Lifelong Learning: Many seniors use the web for online courses and video tutorials to learn new skills and explore hobbies, keeping their minds active.

  • Health Management: Telehealth, health information searches, and remote monitoring tools are widely used to manage health and wellness from home.

  • Mental Stimulation: Online games, puzzles, and streaming entertainment help seniors stay mentally sharp and provide a source of fun and relaxation.

  • Increased Awareness: Older internet users are increasingly aware of online risks and take steps to protect themselves from scams, with resources available from the FBI and other organizations.

In This Article

How Older Adults Are Embracing the Digital World

In the past, the "digital divide" between older and younger generations was significant, but that gap has narrowed dramatically. Far from just an occasional tool, the internet is now an integrated part of many seniors' daily lives, enriching their routines, broadening their social circles, and providing unprecedented access to information and services. This shift is not just about adopting technology but using it meaningfully to enhance independence, well-being, and connection.

Prioritizing Social Connection and Communication

For many older adults, staying connected with family and friends is the most vital aspect of internet use, especially as loved ones may live far away. The digital realm offers a robust toolkit for maintaining and expanding social circles.

  • Social Media: Facebook remains a highly popular platform, with a large percentage of adults aged 50+ using it daily to see family photos, stay updated on loved ones' lives, and interact with communities. YouTube is also widely used for both entertainment and learning, with 88% of those aged 55+ using it weekly.
  • Video Calls: Tools like FaceTime, Zoom, and Skype enable face-to-face conversations with distant relatives, including grandchildren. This visual connection is especially valuable for combating loneliness and creating a sense of closeness.
  • Email and Messaging: While social media offers public updates, email and group chats via apps like WhatsApp provide a more personal, direct line of communication for ongoing conversations and sharing.
  • Online Communities: Seniors also find social wellness by connecting with online communities and message boards centered around shared hobbies and interests, like gardening or books.

Managing Health and Wellness Online

The internet has revolutionized how older people approach their health, providing access to information and new forms of care.

  • Telehealth Services: Video appointments and secure messaging with healthcare providers allow seniors to manage health needs without leaving home, a particularly beneficial service for those with mobility issues.
  • Health Information: Many older adults search for health-related information online, looking up symptoms, conditions, and treatment options from trusted sources.
  • Remote Patient Monitoring: Devices and apps can track vital health data like blood pressure or blood sugar, which can then be shared with doctors for closer monitoring.
  • Fitness and Mental Engagement: Online resources offer everything from guided fitness routines (like chair yoga) to brain games (e.g., crosswords, sudoku) that help improve memory and cognitive skills.

Leveraging Convenience and E-Commerce

Online services offer a new level of independence and convenience, simplifying daily tasks and reducing physical exertion.

  • Online Banking: Managing finances, paying bills, and monitoring bank balances online is a common activity for tech-savvy seniors. However, this requires careful security practices.
  • Shopping: From groceries to household items and clothing, online shopping provides access to goods without the need to travel. The pandemic accelerated this trend, and it has remained popular.
  • Delivery Services: Apps for meal delivery or grocery shopping provide a lifeline for seniors with limited mobility or transportation access, ensuring they can get necessary supplies.

Pursuing Lifelong Learning and Hobbies

Retirement often brings more free time, and many older adults fill this time with learning and new hobbies, with the internet serving as a vast educational resource.

  • Online Courses: Platforms like Coursera, AARP Online Learning, and Senior Planet offer a huge variety of classes on everything from history and finance to creative expression and digital literacy.
  • Online Games: Games like chess, mahjong, and solitaire offer entertainment while also exercising the brain.
  • Virtual Tours: Seniors can explore museums and landmarks around the world from the comfort of their home through virtual tours.
  • Tutorial Videos: Websites like YouTube offer countless tutorials on a wide range of subjects, from cooking and crafting to learning to play an instrument.

Entertainment and Leisure

Beyond learning and connection, the internet is a primary source of entertainment for many older adults.

  • Streaming Services: Accessing movies, TV shows, and music via platforms like YouTube and others is a common activity.
  • Reading News and Blogs: Many seniors keep up with current events through online news outlets, and some follow blogs and magazines tailored to older adults.
  • Online Gaming: Casual online games on sites like AARP and Pogo are very popular, offering a fun way to pass the time and engage mentally.

Addressing the Digital Divide and Safety Concerns

While internet usage among older adults is rising, certain barriers and risks must be addressed to ensure equitable access and safety.

Comparison of Digital and Traditional Activities for Seniors

Aspect Online/Digital Activity Traditional/Offline Activity
Communication Video calls (Zoom), social media (Facebook), group messaging (WhatsApp) Face-to-face visits, phone calls, handwritten letters
Banking Online banking, bill pay, automatic transfers In-person bank visits, writing checks, mailing bills
Shopping E-commerce websites (Amazon, online grocery stores) In-store shopping, mail-order catalogs, local markets
Learning Online courses (AARP, Coursera), video tutorials (YouTube) Community college classes, local workshops, reading books
Health Management Telehealth appointments, health apps, remote monitoring In-person doctor visits, paper medical records, pill boxes

Digital Literacy and Accessibility

Challenges like complex interfaces, poor accessibility design, and lack of training can hinder adoption. Organizations like AARP and Senior Planet focus on providing easy-to-understand support and education to help seniors navigate technology with confidence. Improved interface design, with larger fonts and simple navigation, is also making technology more accessible.

Online Safety and Scams

As internet use increases, so does the risk of online scams targeting older adults, such as phishing, romance scams, and tech support fraud. Education and awareness are crucial, with resources from the FBI and state governments providing vital information on how to recognize and avoid these threats. Practicing strong password habits, enabling two-factor authentication, and being cautious with links are essential safety measures. The FBI's page on Elder Fraud is an excellent resource for learning about common schemes and protective measures: https://www.fbi.gov/how-we-can-help-you/scams-and-safety/common-frauds-and-scams/elder-fraud.

The Internet as an Empowering Tool

For older adults, the internet is far more than a simple convenience; it's a tool for empowerment. It offers avenues to connect with family, maintain independence, stay mentally and physically active, and participate fully in a digitally-driven world. By addressing the barriers of access and safety, we can ensure that more seniors can take advantage of the rich opportunities the online world has to offer, ultimately leading to higher quality of life, reduced loneliness, and improved well-being. The digital age provides a new landscape for healthy and engaged aging, and older people are navigating it with skill and curiosity.

Frequently Asked Questions

Yes, statistics from organizations like the Pew Research Center and AARP show that a large majority of older adults are online. For instance, in a 2024 survey, 90% of adults ages 65+ were online, indicating a significant closing of the digital divide.

Seniors engage in a variety of online activities, with communication, browsing, and shopping being among the most popular. Other common activities include accessing news, entertainment, health information, and playing games.

Online banking can be safe for older adults, provided proper security measures are followed. It is crucial to use strong passwords, enable two-factor authentication, and avoid using public Wi-Fi for sensitive transactions. Many resources are available to help seniors understand and mitigate risks.

Yes, research indicates that internet use can have a positive effect on the subjective well-being of the elderly by promoting communication and strengthening social connections. Video calls and social media can help seniors stay in touch with family and friends, reducing feelings of isolation.

Online games like Mahjong, Scrabble, chess, and crossword puzzles are popular among seniors. These games offer mental stimulation, help improve memory, and can even be played with friends, adding a social element.

Numerous platforms offer online learning for seniors, many with low-cost or free options. Websites like Senior Planet, AARP Online Learning, Coursera, and Khan Academy provide a wide range of courses and tutorials tailored for older adults.

Common challenges include fear of online scams, lack of initial digital literacy, accessibility issues with devices and interfaces, and affordability. Many organizations offer training and support to help overcome these hurdles and promote digital inclusion.

Families can help by providing patient, one-on-one training, setting up user-friendly devices, and prioritizing accessibility features. They can also help with setup and support, encouraging regular video calls and monitoring security settings.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.