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What is the ACT Seniors Card Program?

4 min read

Did you know that thousands of older Canberrans already benefit from a program designed to recognise their community contribution? The ACT Seniors Card program provides eligible permanent residents of the ACT with access to a wide range of free and discounted goods and services.

Quick Summary

The ACT Seniors Card program is a free, Australian-wide initiative for eligible older residents of the Australian Capital Territory, providing access to discounts on a range of goods, services, and government concessions, including public transport and vehicle registration.

Key Points

  • Free to Apply: The ACT Seniors Card is a no-cost program for eligible residents, providing free and discounted services without an application fee.

  • Broad Eligibility: The card is available to permanent ACT residents aged 60 and over who work 20 hours or less per week.

  • Diverse Benefits: Cardholders receive concessions on public transport, discounts on vehicle registration, and reduced entry fees to some government facilities.

  • Local and Reciprocal Discounts: The program offers savings at hundreds of local businesses and is recognised by other Australian states and New Zealand.

  • COTA ACT Administration: The Council on the Ageing (COTA) ACT manages the program on behalf of the ACT Government, and is the key contact for applications and inquiries.

  • Separate from MyWay+: As of November 2024, the Seniors Card and MyWay+ travel cards are separate; the Seniors Card proves eligibility for transport concessions.

In This Article

A Closer Look at the ACT Seniors Card Program

The ACT Seniors Card is a government-supported initiative that offers financial relief and other valuable benefits to older residents of the Australian Capital Territory. Administered on behalf of the ACT Government by the Council on the Ageing (COTA) ACT, the program aims to recognise the contributions of seniors to the community and support their continued active participation. This card is not just a form of identification; it is a gateway to a network of savings from both government services and participating private businesses.

Eligibility Criteria for the ACT Seniors Card

Before applying, it is important to confirm you meet the necessary criteria. The ACT Seniors Card is designed to assist a specific demographic within the community. The key eligibility requirements are straightforward:

  • Age: You must be 60 years of age or older.
  • Residency: You must be a permanent resident of Australia and permanently reside in the ACT.
  • Employment: Your paid employment must not exceed 20 hours per week.

Applying for Your ACT Seniors Card

The application process for the ACT Seniors Card is designed to be accessible. There is no application fee; the card is completely free.

How to Apply

  1. Online Application: The most common method is completing the online application form on the official ACT Seniors Card website. This is the fastest way to get your card. You will need your postal address, date of birth, and either a valid Medicare card, Healthcare card, or Centrelink pension card number for identification.
  2. PDF or Hard Copy: For those without online access, a downloadable PDF application form is available. You can print and mail this form to the COTA ACT office. Alternatively, COTA ACT can mail a hard copy to you upon request by phone.
  3. In-Person Assistance: If you need help with the application, COTA ACT offers assistance over the phone or in person at their Hughes Community Centre office. You can also receive limited assistance at your local library or an Access Canberra Service Centre.

What to Expect After Application

After submitting your online application, you should receive your card by post within seven business days. For mailed applications, the processing time may be longer.

Benefits and Discounts of the ACT Seniors Card

Cardholders can unlock a wide array of benefits across different categories. These can provide significant savings on daily living expenses, travel, and leisure activities.

Government Concessions

  • Transport Canberra: Eligible seniors can enjoy free off-peak travel on Transport Canberra bus and light rail services. Those aged 70 and over receive free travel at all times. Off-peak times are generally weekdays between 9am and 4:30pm and after 6pm, as well as all day on weekends and public holidays. For peak-time travel, a discounted concession fare applies.
  • Vehicle Registration: Cardholders may receive a 10% discount on vehicle registration, with an even greater 28% discount for gas or electric vehicles.
  • Other Government Services: Discounts also extend to concessional entry to ACT Government pools and a reduced vehicle entry fee at Tidbinbilla Nature Reserve.

Private Business Discounts

  • Discount Directory: A comprehensive directory lists all participating businesses, and is available on the official ACT Seniors Card website.
  • Varying Offers: The discounts can vary widely and include savings on goods and services from sectors such as automotive, healthcare, retail, hospitality, and home maintenance.
  • Reciprocal Rights: The card also provides reciprocal benefits interstate and in New Zealand through the SuperGold Card program.

Important Changes and Considerations

As of November 2024, the ACT Seniors Card is separate from the Transport Canberra MyWay+ travel card. Cardholders must now obtain a separate MyWay+ card to access travel concessions. The Seniors Card should be retained as a form of identification to prove eligibility for travel concessions and other business discounts.

ACT Seniors Card vs. Commonwealth Seniors Health Card

It is important to distinguish between the ACT Seniors Card and the Commonwealth Seniors Health Card (CSHC), as they serve different purposes and have different eligibility rules. The table below highlights some key differences:

Feature ACT Seniors Card Commonwealth Seniors Health Card (CSHC)
Issuing Body ACT Government (via COTA ACT) Services Australia (Centrelink)
Eligibility Basis Age (60+), residency (ACT), and paid work hours (<20/wk) Income-tested, for eligible seniors who do not receive a pension
Cost Free Free, though eligibility requires an income test
Key Benefits Discounts on local transport, vehicle rego, and private businesses Cheaper medicines and other concessions
Mobility Reciprocal discounts interstate and in New Zealand Portable and valid anywhere in Australia

Conclusion: A Valuable Resource for Older Canberrans

The ACT Seniors Card program is a valuable, free initiative that provides substantial benefits for eligible seniors in the Australian Capital Territory. From discounts on essential services like transport and vehicle registration to a wide range of offers from local businesses, the card supports a better quality of life. Understanding the eligibility criteria and the application process is the first step towards unlocking these savings. Whether you're a long-time resident or new to the ACT, the Seniors Card is an essential tool for accessing concessions and making the most of your retirement years.

For more detailed information or to find the online application form, you can visit the official ACT Seniors Card website.

Frequently Asked Questions

The program is an initiative by the ACT Government, administered by COTA ACT, to recognise the valuable contribution of older residents by providing access to special offers, discounts, and concessions from participating government and private businesses.

To be eligible for the card, you must be 60 years of age or older.

Yes, to qualify, you must not be in paid employment for more than 20 hours per week.

You can apply online through the official ACT Seniors Card website. Alternatively, you can download a PDF form, request a hard copy by mail, or get in-person assistance from COTA ACT or your local library.

The card provides free off-peak travel on Transport Canberra services for seniors aged 60–69, and free travel at all times for seniors aged 70 and over. You must have a MyWay+ card to use on public transport, for which the Seniors Card proves eligibility.

Discounts are available from hundreds of participating businesses and cover a wide range of goods and services, including retail, travel, hospitality, and healthcare. Specific government concessions include discounts on vehicle registration and entry to some facilities.

Yes, the ACT Seniors Card is recognised for reciprocal discounts in other Australian states and territories, and also has reciprocal arrangements in New Zealand with the SuperGold Card program.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.