Understanding the Core of Validation
At its core, validation is a therapeutic communication technique and philosophy based on the understanding that challenging behaviors in people with dementia often stem from unmet needs or unresolved life issues. Instead of challenging their reality, caregivers using validation therapy join the individual in their world to better understand the emotions driving their words and actions. This approach helps to build trust, reduce stress and frustration for both the person with dementia and the caregiver, and ultimately improves the individual’s overall sense of well-being.
The Historical Context: Naomi Feil's Work
Social worker Naomi Feil developed validation therapy in the 1960s, a time when traditional dementia care often focused on 'reality orientation'. Feil observed that correcting and confronting older individuals with dementia often led to increased agitation and withdrawal. Her new method was built on the belief that these individuals were struggling to resolve their final life issues and that accepting their internal reality was a more humane and effective approach. Feil founded the Validation Training Institute to teach these techniques to eldercare professionals worldwide.
The Principles of Validation
Validation therapy is guided by a set of principles that emphasize empathy and respect. These include:
- Acceptance: Accepting a person's feelings and perceptions as valid, even if they seem illogical or confusing from an external perspective.
- Empathy: Actively trying to understand the emotional state and perspective of the individual.
- Attunement: Paying close attention to non-verbal cues, such as body language and tone of voice, to better understand their feelings.
- Respect: Treating each person with dignity and honoring their life history and experiences.
- Unmet Needs: Recognizing that challenging behaviors are often a way of expressing an unmet need or a past trauma.
Practical Techniques for Applying Validation
For caregivers and family members, applying validation techniques can be transformative. Here are several practical strategies:
- Use Empathetic Listening: Focus on the emotion behind the words, not the factual content. For example, if a loved one says, “I need to go home,” instead of saying, “This is your home,” you might respond with, “You sound like you miss your home. What was it like there?”
- Repetition and Rephrasing: If the meaning is unclear, repeat a key phrase or rephrase what they said. This shows you are listening and can sometimes help clarify the underlying feeling.
- Maintain Eye Contact and Use Gentle Touch: When appropriate, gentle touch on the arm or shoulder can be reassuring. Making eye contact demonstrates that you are fully present and value what they are saying.
- Avoid Arguing and Correcting: A cornerstone of validation is avoiding arguments over factual details. This prevents frustration and agitation for both parties.
- Ask Open-Ended Questions: Instead of asking “why,” which can be challenging for someone with cognitive impairment, ask “what,” “when,” or “where.” For example, “When did you last see your mother?” rather than “Why do you think your mother is here?”
- Reminisce with Them: Engage them in positive memories from their past. Using old photos, music, or familiar objects can help transport them to a time and place that is more coherent for them.
Validation vs. Reality Orientation
To fully appreciate the validation technique, it is helpful to contrast it with the older model of reality orientation.
| Aspect | Validation Technique | Reality Orientation |
|---|---|---|
| Focus | Emotions, feelings, and the individual's inner reality. | Factual content of conversations. |
| Goal | To reduce anxiety, restore dignity, and build trust by accepting the individual's worldview. | To correct the individual's disorientation and bring them back to the caregiver's reality. |
| Communication Style | Empathetic, supportive, and non-confrontational. | Confrontational and corrective; focuses on factual accuracy. |
| Impact on Individual | Reduces agitation, frustration, and enhances well-being. | Can cause increased confusion, agitation, and frustration. |
| Best Used For | Moderate to late-stage dementia, where cognitive deficits are significant. | Early-stage dementia, when the individual may still be able to grasp and process new information. |
Benefits for Both the Patient and the Caregiver
Validation therapy offers significant benefits not only for the person living with dementia but also for their caregivers and family members. For the individual with dementia, it can lead to a reduction in anxiety, apathy, and irritability. It helps them feel heard, understood, and respected, which can elevate their mood and improve their self-worth. For caregivers, mastering this technique can reduce stress and burnout by providing a more effective and compassionate way to communicate, strengthening their relationship with their loved one.
Incorporating Validation into Everyday Care
Adopting a validation approach doesn’t require a major overhaul of your daily routine. It's about shifting your mindset and communication style. Here’s how you can incorporate it:
- Start with Centering: Before engaging, take a moment to clear your mind of your own frustrations. This helps you focus entirely on the person's needs.
- Listen with Your Whole Body: Use eye contact, a calm tone of voice, and open body language to show you are engaged and receptive.
- Explore the Feeling: When they express a need or concern, ask questions that explore the feeling, not the facts. For example, “What does that memory feel like to you?”
- Use Positive Distraction: After validating their emotion, you can gently redirect to a calming or positive activity. For example, if they are worried about being late for work, you might say, “That sounds stressful. How about we listen to some music you enjoy to relax for a bit?”
Conclusion
The validation technique offers a powerful, empathetic, and effective alternative to older methods of dementia care. By accepting the individual’s reality, even when it differs from our own, we can connect on a deeper level, reduce their anxiety and agitation, and restore their sense of dignity. For family caregivers and professionals, validation provides a framework for compassionate communication that strengthens relationships and improves the quality of life for everyone involved. It is a testament to the idea that true caregiving lies not in correcting a person, but in honoring their feelings and experiences, no matter how confusing their world may have become. For further reading, an excellent resource on the foundations of this method can be found at the Validation Training Institute.