Current internet usage among older adults
In recent years, internet adoption among older adults has surged, significantly narrowing the digital gap with younger generations. The COVID-19 pandemic accelerated this trend, pushing more seniors to embrace digital tools for staying connected and accessing essential services. AARP's 2025 Tech Trends report notes that 91% of older adults now own a smartphone, highlighting a strong move towards mobile technology. This increased comfort with technology has transformed how many seniors manage daily life, from banking and shopping to entertainment and communication.
Age and its nuances: It's important to remember that the 65+ age group is not monolithic. Research has shown that the oldest segment within this cohort, such as those aged 80 and above, often has a lower internet usage rate than those between 65 and 74. This means that isolating specific age bands within the senior population reveals different levels of tech adoption and comfort. The younger cohort of seniors (e.g., 65–74) are often more enthusiastic about adopting and using new devices compared to their older counterparts.
Comparison of older adult internet usage over time
Internet usage among adults 65 and older has grown exponentially over the past few decades, according to Pew Research Center data. The transformation from a large majority being offline to a small minority today highlights the rapid evolution of technology's role in society. The following table illustrates this dramatic shift, showcasing how the proportion of older adults not using the internet has shrunk significantly.
| Year | Percentage of Adults 65+ Not Using the Internet | Change Since 2000 |
|---|---|---|
| 2000 | 86% | N/A |
| 2010 | 57% | -29% |
| 2015 | 37% | -49% |
| 2021 | 25% | -61% |
| 2024 | 10% | -76% |
Factors contributing to the remaining digital divide
Despite the positive trend in internet adoption, certain factors still contribute to a persistent digital divide among older adults:
- Income and affordability: Lower-income households are more likely to report not using the internet. For instance, adults earning less than $30,000 annually are significantly more likely to be offline compared to those with higher incomes. The cost of internet service, devices, and related expenses remains a major barrier for many.
- Location: While not a universal barrier, community type can play a role. A 2024 study focused on Medicare beneficiaries found that internet access was lower in rural areas (86%) compared to urban areas (91%). Access to reliable broadband infrastructure can still be a challenge in some regions.
- Digital literacy and confidence: Some older adults lack the skills or confidence to use technology effectively, or are overwhelmed by the learning curve. Concerns about data privacy and scams also act as significant barriers for some. AARP research found that concern over data privacy was the biggest barrier to tech adoption for one-third of older Americans.
- Device access: Even when internet service is available, a lack of appropriate devices, such as a computer or tablet, can be a hurdle. In 2019, approximately 7 million older adults lacked a computer.
- Perceived relevance: For some, the internet simply doesn't feel necessary or relevant to their daily life. They may prefer traditional forms of communication and in-person interaction.
The benefits and usage patterns of online seniors
For those who are connected, internet use offers numerous benefits and a wide range of activities. Research and surveys show that older adults engage with technology in diverse and meaningful ways:
- Communication: Staying in touch with friends and family is a primary motivation for internet use. AARP data shows high engagement with email, social media like Facebook and YouTube, and video chat.
- Online services: A significant portion of older adults use the internet for banking, shopping, and managing finances. These activities provide greater independence and convenience.
- Information and entertainment: Browsing the internet for news, weather, and personal hobbies is common. Video streaming has also grown significantly, with many seniors utilizing platforms like YouTube and other services.
- Health and wellness: The use of online medical services, telehealth, and health-related information has increased, especially after the pandemic.
Conclusion
While internet adoption among older adults has reached an all-time high, with a small and shrinking percentage of adults over 65 remaining offline, the digital divide is not fully closed. The remaining offline population disproportionately includes those with lower incomes, in rural areas, and those with lower digital literacy. However, the overall trend is clear: older generations are increasingly embracing technology for communication, information, and daily activities. As tech becomes more integrated into healthcare, finance, and social life, bridging this remaining gap is crucial for ensuring social and economic equity for all age groups. Continued efforts in addressing barriers like cost, skills, and access are essential for achieving full digital inclusion. For more detailed statistics, refer to the Pew Research Center's Internet & Technology reports, a leading authority on this subject.
