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What to do if you suspect an elderly person is being taken advantage of?

5 min read

According to the National Adult Protective Services Association, only one in every 44 cases of financial abuse is ever reported. If you suspect an elderly person is being taken advantage of, it's crucial to act swiftly and with a clear strategy to protect them from further harm.

Quick Summary

Taking action requires recognizing the red flags and following a clear protocol, which includes documenting concerns, communicating with trusted family members, and contacting Adult Protective Services or law enforcement immediately to ensure their safety and well-being.

Key Points

  • Identify Red Flags: Be vigilant for signs of financial exploitation, such as unexplained withdrawals, sudden changes in legal documents, or unpaid bills, as well as physical or emotional abuse.

  • Document Everything: Discreetly record dates, times, and specifics of suspicious incidents to build a strong case when reporting to authorities.

  • Contact Authorities: For immediate danger, call 911; for non-emergencies, report suspicions to Adult Protective Services (APS) in your state.

  • Secure Finances: Work with the elder person's bank to implement safeguards like transaction alerts and spending limits to prevent further financial loss.

  • Consult Legal Experts: Engage an elder law attorney to review and update legal documents like a Durable Power of Attorney, and to explore legal options if necessary.

  • Reduce Isolation: Encourage social engagement with family, friends, and community activities, as isolation is a major risk factor for exploitation.

  • Use Trustworthy Resources: Leverage national resources like the Eldercare Locator and the National Center on Elder Abuse for guidance and support.

In This Article

Recognizing the Red Flags of Elder Exploitation

Knowing what to look for is the first and most critical step in protecting an older adult. Elder abuse can be emotional, physical, or financial, and can involve family members, caregivers, or strangers. Financial exploitation is one of the most common forms and can be particularly insidious.

Financial Exploitation

Warning signs of financial exploitation often appear in the form of unexplained financial changes. Stay alert for these common indicators:

  • Sudden changes in financial status: This could include large, unexplained withdrawals from bank accounts, unusual transfers of assets, or high credit card debt.
  • Mysterious additions to bank accounts: Watch for new joint accounts or credit cards, especially those added without the elder person's consent or knowledge.
  • Missing property: Valuable possessions like jewelry, artwork, or personal documents suddenly disappearing from their home.
  • Changes to legal documents: An abrupt, unexplained change to a will, power of attorney, or property deed.
  • Unpaid bills: Despite having adequate funds, utility bills, rent, or medical expenses go unpaid.
  • Suspicious companions: The sudden appearance of a new 'friend' or caregiver who isolates the older adult from family members and controls their social interactions.

Other Forms of Abuse

Financial abuse often co-occurs with other types of mistreatment. Be aware of signs of other forms of elder abuse as well:

  • Physical Abuse: Unexplained bruises, cuts, burns, or broken bones. The elder might seem jumpy or fearful around certain individuals.
  • Emotional/Psychological Abuse: The elder appears withdrawn, anxious, or depressed. You may observe a caregiver shouting at, threatening, or belittling them.
  • Neglect: The elder is dehydrated, malnourished, or unkempt. Their living conditions may be unsanitary or unsafe.

Immediate Steps to Take

Once you suspect something is wrong, acting quickly is vital to prevent further harm. Here is a clear, step-by-step guide on what to do.

Step 1: Gather Information Discreetly

Before confronting anyone, begin to document your observations. Create a log of dates, times, and specific incidents or suspicious activities. If possible, gather copies of financial statements or legal documents that show unusual activity. This evidence will be crucial when you make a report.

Step 2: Have a Gentle Conversation

Approach the older adult with empathy, not judgment. Find a private, safe space to talk, away from the suspected perpetrator. Frame the conversation around your concerns for their well-being, for example, by asking, “I noticed some bills are late; is everything okay with your finances?” Respect their autonomy but be prepared for them to deny or minimize the issue, often out of fear or shame.

Step 3: Contact the Right Authorities

Knowing who to call is the most important step. Your course of action depends on the severity of the situation.

  • For emergencies: If the person is in immediate danger, call 911 or your local police department immediately.
  • For non-emergencies: Your primary point of contact is Adult Protective Services (APS). Every state has an APS program that investigates reports of abuse, neglect, and exploitation of vulnerable adults. The Eldercare Locator, a public service of the Administration on Aging, can connect you with your local APS office.
  • For scams and fraud: For internet or mail-based scams, report the incident to the FBI’s Internet Crime Complaint Center (IC3) or the Federal Trade Commission (FTC).
  • For financial exploitation: Contact the elder person’s bank or financial institution. They have protocols for reporting suspected financial abuse and may be able to freeze suspicious transactions.

Comparison of Reporting Options

Reporting Option Best for... Who to Contact Response Time Powers/Actions
Emergency Immediate danger to life or safety 911 or Local Police Immediate Direct intervention, arrest of perpetrators
Adult Protective Services (APS) Non-immediate abuse, neglect, or exploitation State or local APS office via Eldercare Locator Varies by state; investigates and assesses Case management, arranging services, linking to legal help
FBI (IC3) / FTC Internet scams, fraud, identity theft IC3.gov or ReportFraud.ftc.gov Varies Investigation of criminal activity, information sharing
Financial Institution Suspicious bank account or credit card activity The elder's bank or credit union Immediate Can freeze accounts, prevent large withdrawals
Long-Term Care Ombudsman Abuse or exploitation in nursing homes or assisted living Local or state Long-Term Care Ombudsman office Investigates complaints Advocacy for residents, problem resolution

Legal and Ongoing Protections

Beyond immediate reporting, there are long-term legal strategies to protect your loved one and their assets.

Update Legal Documents

If the elderly person has the mental capacity, ensure their legal documents, such as a durable power of attorney for finances and a medical power of attorney, are up to date. Work with a trusted elder law attorney to establish or update these documents. This prevents an abuser from making financial or healthcare decisions on their behalf.

Consult an Elder Law Attorney

An attorney specializing in elder law can advise on guardianship, conservatorship, or other legal options if your loved one is no longer able to make sound decisions for themselves. An attorney can also help recover stolen assets through civil litigation. Legal aid societies often offer free services for seniors.

Secure Finances

Take proactive measures to secure their financial accounts. Set up transaction alerts for large withdrawals, establish spending limits on credit cards, and sign them up for the National Do Not Call Registry to reduce scam attempts. Consider using a secure online service like FidSafe® to save and protect sensitive documents and financial information.

Increase Social Engagement

Isolation is a major risk factor for exploitation. Encourage and facilitate social connections with family, friends, and community. Regular visits, involvement in senior centers, and engaging in hobbies can significantly reduce their vulnerability. The National Center on Elder Abuse offers numerous resources for prevention and support, which can be found on their website.

Conclusion

Discovering that an elderly loved one is being taken advantage of is a distressing experience, but your vigilance and decisive action can make all the difference. Recognizing the subtle and obvious signs, from unexplained financial withdrawals to emotional withdrawal, is the critical first step. Once abuse is suspected, the path forward involves discreetly gathering evidence and immediately contacting the appropriate authorities, whether that's 911 for emergencies or Adult Protective Services for non-urgent matters. Remember to work with financial institutions and legal professionals to protect their assets long-term. By staying engaged, informed, and proactive, you can ensure your loved one receives the protection and respect they deserve, safeguarding their golden years from exploitation.

Frequently Asked Questions

While elder abuse can take many forms, financial exploitation is one of the most common and under-reported types. It involves the illegal or improper use of an elderly person's funds, property, or assets.

You can make an anonymous report by calling your local Adult Protective Services (APS) office, which can be found through the Eldercare Locator helpline at 1-800-677-1116. Some states also offer phone-based reporting specifically for anonymous callers.

It is not uncommon for victims to deny abuse out of fear, embarrassment, or loyalty to the abuser, who is often a family member. It is still important to report your concerns to APS, who are trained to investigate such delicate situations and assess the elder's capacity to consent.

For financial exploitation that does not involve immediate danger, it is often best to start with Adult Protective Services. However, you can also file a report with your local police department, which is especially important if you suspect criminal activity like theft or fraud.

A Long-Term Care Ombudsman advocates for the rights of residents in nursing homes and assisted living facilities. If the abuse is happening in such a setting, the ombudsman can intervene to investigate and resolve the issue.

Establishing a durable power of attorney for finances and a medical power of attorney can legally protect an elderly person's interests. An elder law attorney can help ensure these documents are properly drafted and executed, naming a trusted agent.

Yes, many financial institutions have trained employees and internal protocols for identifying and reporting suspected elder financial exploitation. They can place a temporary hold on suspicious transactions and alert authorities.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.