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How to get a geriatric care manager: Your step-by-step guide

4 min read

According to the National Institute on Aging, geriatric care managers often act as "professional relatives" for older adults, organizing and managing care when family members are overwhelmed or live far away. Understanding how to get a geriatric care manager is a crucial step toward finding the right professional support for your loved one.

Quick Summary

Finding a geriatric care manager involves using reputable directories, soliciting referrals from trusted professionals, and thoroughly interviewing candidates to ensure they possess the right qualifications, experience, and personal fit for your family's needs.

Key Points

  • Use Reputable Directories: Start your search with trusted resources like the Aging Life Care Association (ALCA) or the Eldercare Locator to find qualified professionals.

  • Get Referrals: Ask for recommendations from medical professionals, social workers, or elder law attorneys who have experience with local care managers.

  • Verify Credentials: Check that candidates have relevant degrees (nursing, social work, gerontology) and certifications from recognized bodies like ALCA.

  • Conduct Thorough Interviews: Prepare specific questions to assess a care manager's experience, communication style, and emergency response capabilities.

  • Understand Costs and Payment: Most care management services are out-of-pocket, so get a written fee schedule and check if your long-term care insurance offers coverage.

  • Look for a Personal Fit: A good care manager should not only be qualified but also possess strong interpersonal skills and empathy that resonate with your family.

In This Article

What is a Geriatric Care Manager?

A geriatric care manager (also known as an Aging Life Care Professional) is a licensed professional—typically a nurse or social worker—with expertise in geriatrics. Their role is to assist older adults and their families in navigating the complex world of long-term care. They conduct comprehensive assessments, coordinate healthcare services, and create personalized care plans tailored to an individual's unique needs, ensuring they receive the best possible care while maintaining independence and quality of life.

Key Functions of a Geriatric Care Manager

  • Comprehensive Assessments: They evaluate a senior's medical, psychological, and social needs to identify challenges and care gaps.
  • Care Planning: Based on their assessment, they develop a detailed, personalized care plan that may include medical management, daily living assistance, and nutritional guidance.
  • Healthcare Coordination: They act as a liaison between the senior, family, and healthcare providers, managing medical appointments, medication schedules, and communication to ensure continuity of care.
  • Advocacy: They act as an advocate for the senior, ensuring their rights and best interests are represented in all care decisions.
  • Crisis Intervention: In case of a medical emergency or sudden health decline, they can quickly intervene, coordinate services, and manage transitions.
  • Emotional Support: They offer counseling and support to both seniors and their families, addressing the emotional challenges of aging and caregiving.

A Step-by-Step Guide on How to Get a Geriatric Care Manager

Step 1: Assess Your Needs

Before you begin your search, it's important to have a clear understanding of your loved one's specific needs. Are you looking for help with coordinating medical appointments, finding in-home care, or exploring long-term housing options? Consider the senior's physical and cognitive health, as well as their emotional and social needs. Identifying these priorities will help you find a manager with the right expertise.

Step 2: Use Reputable Resources to Find Candidates

When looking for a qualified professional, it is crucial to use trusted resources to ensure they meet high standards of practice. Many people can refer to themselves as care managers without proper certification, so always verify credentials.

  • Aging Life Care Association (ALCA): This is a highly recommended professional organization for geriatric care managers. Their website provides a search tool to find members by zip code, and their members must meet strict requirements for education, experience, and ethics. Use their locator tool to find a professional near you: Aging Life Care Association Find a Professional
  • Eldercare Locator: A public service of the U.S. Administration on Aging, this tool helps you find local resources for seniors by entering your ZIP code.
  • Area Agency on Aging (AAA): Your local AAA can provide information on resources and services tailored to your region and may have a list of local providers.
  • Referrals: Ask your loved one's doctor, social worker, or elder law attorney for recommendations. They often have firsthand experience with local care managers.

Step 3: Vet Qualifications and Experience

Once you have a list of potential candidates, it's time to verify their qualifications. Look for professionals with a degree in nursing, social work, gerontology, or a related field. Ask about their experience, particularly with health conditions similar to your loved one's, such as dementia or multiple chronic illnesses. Confirm their membership in professional organizations like ALCA or the National Academy of Certified Care Managers.

Step 4: Conduct Thorough Interviews

Interviewing potential care managers is essential for determining a good personal and professional fit. Prepare a list of questions to ask each candidate to ensure a fair comparison. Discuss their services, experience, and communication style. Inquire about how they handle emergencies and their philosophy of care.

Step 5: Check References and Agree on Terms

Checking references is a critical step in the hiring process. Ask for a list of recent clients you can contact to learn about their experiences. Be sure to also ask for a written fee schedule. Geriatric care managers typically charge by the hour, and fees can range significantly based on location, experience, and service scope. Clarifying costs upfront helps avoid surprises.

Comparison: Geriatric Care Manager vs. In-Home Care

Here's a quick comparison to help clarify the different services available:

Feature Geriatric Care Manager In-Home Care Agency
Primary Function Assessment, planning, and coordination of all care services Direct, hands-on daily care (e.g., bathing, dressing)
Services Included Comprehensive assessments, care plan development, resource navigation, crisis intervention Assistance with activities of daily living (ADLs), companionship, light housekeeping
Expertise Specialized in geriatrics, complex care coordination, advocacy Certified home health aides (CHHAs) providing direct care
Cost Structure Typically hourly or retainer-based; not usually covered by Medicare/Medicaid Hourly rates; some services may be covered by long-term care insurance
Focus Holistic oversight and management of the senior's overall well-being Providing day-to-day physical and social support in the home

How to Pay for Geriatric Care Management

Most geriatric care management services are not covered by Medicare or Medicaid. They are typically an out-of-pocket expense, and costs can range from $50 to $200+ per hour. However, the investment can provide long-term savings by preventing expensive medical emergencies and avoiding unnecessary services. Some long-term care insurance policies may cover geriatric care management services, so it is worthwhile to check with your provider.

Conclusion: Making the Right Choice for Your Family

Selecting a geriatric care manager is a deeply personal decision that can significantly impact a senior's quality of life and reduce the burden on family caregivers. By following a thoughtful, step-by-step process of assessment, vetting, and interviewing, you can find a qualified professional who is the right personal fit for your family. A great geriatric care manager acts as a trusted partner, providing the expert guidance and support needed to navigate the complexities of elder care with confidence and peace of mind.

Frequently Asked Questions

The best way to start your search is by using reputable online directories from organizations like the Aging Life Care Association (ALCA) or the Eldercare Locator. You should also ask for referrals from trusted medical professionals.

No, generally Medicare does not cover the cost of a geriatric care manager's services. Most private health insurance plans also do not cover these costs, though some long-term care insurance policies might offer coverage for certain services.

The cost of a geriatric care manager varies widely based on location, experience, and the services required. Most charge an hourly rate, which typically falls between $50 and $200+. Some offer flat-fee options for initial assessments or specific services.

Ask about their qualifications and certifications, experience with specific conditions, communication style, fee structure, and how they handle emergencies. Always ask for professional references.

A qualified geriatric care manager typically holds a degree in a relevant field such as nursing, social work, or gerontology. Certifications from bodies like the Aging Life Care Association (ALCA) or the National Academy of Certified Care Managers provide added credibility.

Yes, geriatric care managers are especially helpful for families with members who live at a distance. They act as local liaisons, providing on-the-ground support and monitoring, and communicating regularly with the family to keep them informed.

A geriatric care manager focuses on the overall assessment, planning, and coordination of care services, while an in-home care agency provides hands-on, direct care for daily activities. The two roles are complementary, and a care manager can help arrange for services from an in-home care agency.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.