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How to get Medicare approved shoes? A Step-by-Step Guide

3 min read

According to the CDC, over 38 million Americans have diabetes, a condition that can lead to serious foot complications. Understanding how to get Medicare approved shoes is a crucial step for many beneficiaries to protect their foot health and prevent serious issues like ulcers and amputations. This guide outlines the straightforward process for obtaining your covered footwear.

Quick Summary

Medicare Part B covers therapeutic shoes for people with diabetes who meet specific criteria. The process involves getting certification from a physician, obtaining a prescription, and working with a Medicare-enrolled supplier to receive footwear. Proper documentation is essential for coverage approval. The benefit includes one pair of shoes and multiple inserts annually.

Key Points

  • Check Eligibility: You must have Medicare Part B, a diabetes diagnosis, and a qualifying foot condition like neuropathy, poor circulation, or a foot deformity.

  • Obtain a Physician's Certification: Your doctor who manages your diabetes must certify in writing that you have diabetes and need therapeutic footwear.

  • Get a Foot Specialist's Prescription: A podiatrist or other qualified foot specialist must prescribe the specific type of shoes and inserts based on an in-person foot examination.

  • Find a Medicare-Enrolled Supplier: You must use a supplier that is enrolled in Medicare and accepts assignment to ensure coverage.

  • Understand Your Coverage: Medicare Part B covers one pair of therapeutic shoes and up to three pairs of inserts annually, with 80% coverage after your deductible is met.

  • Document Everything: Keep copies of all medical records, certifications, and prescriptions to avoid denial due to insufficient documentation.

In This Article

Understanding the Medicare Therapeutic Shoe Program

Medicare Part B covers therapeutic footwear under its Durable Medical Equipment (DME) benefit for individuals with diabetes who have specific foot conditions. These shoes and inserts are designed to prevent foot complications by providing additional support, cushioning, and protection. Medicare coverage is not automatic for all individuals with diabetes; medical necessity must be demonstrated to qualify.

Eligibility Requirements for Medicare-Covered Shoes

To be eligible for Medicare-covered therapeutic shoes, you must meet several requirements:

  • Have Medicare Part B: This benefit falls under your medical insurance. Medicare Advantage plan holders are also covered but should follow their plan's rules.
  • Have a Confirmed Diabetes Diagnosis: Documentation of your diabetes is required.
  • Be Under a Comprehensive Care Plan: Your physician must confirm you are receiving care for your diabetes.
  • Have a Qualifying Foot Condition: You must also have at least one of the following conditions:
    • History of foot amputation or ulceration
    • History of pre-ulcerative calluses or peripheral neuropathy with callus formation
    • Foot deformity (like bunions)
    • Poor circulation

The Step-by-Step Process to Get Your Shoes

Following these steps can help ensure a smooth process for obtaining Medicare-covered shoes:

  1. Visit Your Certifying Physician: See the doctor who manages your diabetes (MD or DO) to complete a Statement of Certifying Physician (SCP) form. This form confirms your diabetes and the medical necessity for therapeutic shoes due to a qualifying condition. This visit must be within six months before shoe delivery.

  2. See a Foot Specialist: Obtain a prescription from a qualified foot specialist, such as a podiatrist (DPM). They will examine your feet, document the qualifying condition, and provide a specific prescription for the needed shoes and inserts.

  3. Find a Medicare-Approved Supplier: Select a supplier enrolled in Medicare that accepts assignment. This ensures they accept the Medicare-approved amount as full payment. You can find a supplier through your foot specialist's recommendations or Medicare's online directory. The supplier handles fitting and furnishing the footwear.

  4. Receive Your Footwear: The supplier will fit your shoes and inserts according to the prescription. They will also submit the claim to Medicare. An in-person fitting and assessment are required at the time of delivery.

Covered Diabetic Footwear and Your Costs

Medicare covers one of the following per calendar year:

  • One pair of extra-depth shoes and three pairs of custom-molded inserts.
  • One pair of custom-molded shoes and two pairs of custom-molded inserts (for severe deformities).

After meeting your Part B deductible, Medicare usually covers 80% of the approved amount, leaving you responsible for a 20% coinsurance. Supplemental insurance may help cover this remaining cost.

Comparison Table: Extra-Depth vs. Custom-Molded Shoes

Feature Extra-Depth Shoes Custom-Molded Shoes
Best For Accommodating mild deformities, hammertoes, bunions, and neuropathy with callus buildup. Severe foot deformities (e.g., Charcot foot) not accommodated by extra-depth shoes.
Coverage 1 pair per calendar year 1 pair per calendar year
Inserts Covered 3 pairs of custom-molded inserts per year 2 pairs of custom-molded inserts per year
Fitting Process Standard sizing with deep, removable insole for inserts. Made from a cast or scan of your foot shape for a precise fit.
Cost Less expensive, Medicare covers 80% of approved amount. Higher initial cost, 80% Medicare coverage for approved amount due to increased medical necessity.

Why Your Claim Might Be Denied and How to Prevent It

Claim denials often result from documentation issues or using a non-approved provider.

  • Missing or Incomplete Documentation: Ensure the physician's statement and specialist's prescription are fully completed and signed.
  • Using a Non-Approved Supplier: Always confirm your supplier is enrolled in Medicare. Claims from unapproved suppliers will be denied.
  • Outdated Documentation: The certifying physician's visit and signature must be within the required timeframe.

Conclusion

Medicare's therapeutic shoe program is a vital benefit for individuals with diabetes and related foot complications, aiding in the prevention of serious issues. By collaborating with your primary doctor and a foot specialist, you can get the required documentation and obtain your footwear from a Medicare-enrolled supplier. Following these steps ensures eligibility and provides the protective footwear needed for foot health and mobility. Taking this proactive measure can significantly improve health outcomes and reduce long-term risks. For additional details, visit the official Medicare website at Medicare.gov.

Frequently Asked Questions

The primary criteria are having diabetes, being under a comprehensive care plan, and having a qualifying foot condition such as peripheral neuropathy with callus formation, a history of foot ulcers, or a foot deformity.

Medicare covers one pair of therapeutic shoes and up to three pairs of inserts per calendar year, as long as you continue to meet the eligibility requirements.

After meeting your Part B deductible, Medicare pays 80% of the approved amount. You are responsible for the remaining 20% coinsurance, which may be covered by a supplemental insurance plan.

Yes, a prescription is required from a qualified foot care professional, such as a podiatrist, orthotist, or pedorthist, who is knowledgeable in fitting diabetic shoes.

No, you must get your shoes from a supplier that is enrolled in Medicare and accepts assignment. Using a non-enrolled supplier will result in your claim being denied.

Yes, if you are enrolled in a Medicare Advantage plan, you have the same diabetic shoe coverage as Original Medicare. However, you should check with your specific plan for details on their network of providers and other requirements.

If your claim is denied, first determine the reason for the denial, often due to missing documentation. Work with your healthcare providers and supplier to correct any errors and submit an appeal with the necessary information.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider regarding personal health decisions.