Approaching and offering help with respect
When you see an elderly person hesitating at a curb, your initial approach is critical. A kind, non-intrusive attitude ensures they feel respected and not infantilized. Begin by getting their attention calmly. Make eye contact and use a clear, audible voice. Approaching from the front is often best to avoid startling them.
- Start with a simple, friendly greeting like, "Hello, would you like some help with crossing?"
- Respect their decision if they decline. Many older adults value their independence, and forcing help can be counterproductive.
- If they accept, ask them how they would prefer to be assisted, such as offering an arm to hold onto. Let them lead the way and set the pace.
Communicating clearly and patiently
Clear communication is essential throughout the process, especially if the person has impaired hearing or vision.
- Speak at a moderate pace and with a clear voice. Avoid shouting.
- Use simple, direct language. For example, say "We will cross when the light turns red for cars" rather than a long explanation.
- Announce changes in the terrain. Let them know if there is a curb to step up or down, or if the walking surface is uneven.
- Maintain conversation during the crossing to reassure them and keep them engaged. Mention things like, "We're halfway there" or "Almost to the other side."
Choosing the safest crossing opportunity
Before stepping into the road, it is crucial to assess the situation and ensure the crossing is as safe as possible.
- Wait for the right signal: If there is a crosswalk with a traffic signal, wait for the 'Walk' signal. Never assume that a 'green' light for drivers means it's safe to cross.
- Make eye contact with drivers: Even if the light is in your favor, make eye contact with drivers in all lanes and turning vehicles to ensure they see you and intend to stop.
- Look and listen in all directions: Scan for traffic in all directions, looking left, right, and left again before beginning to cross. Use your ears to listen for any approaching vehicles you might not see.
- Do not cross between parked cars: This limits visibility for both you and the driver. Always use a designated crosswalk if one is available.
Providing physical support
Physical assistance should be offered based on the individual's needs and preferences. Avoid grabbing them without permission. A gentle, steadying presence is often all that is required.
- Offering an arm: A common and effective method is to offer your arm. The elderly person can hold your arm just above the elbow, providing a stable, connected feeling. This also puts you in a position to guide them without pulling or pushing.
- Guiding with a light touch: A light touch on the back or elbow can provide gentle guidance and reassurance. Some prefer a firmer grip, but this should be established through communication first.
- Navigating curbs: When you get to a curb, stop and announce, "step up" or "step down" to give them time to prepare. Give them time to lift their feet safely. Never rush this process.
Comparison of assistance techniques
| Assistance Technique | Benefits | Considerations |
|---|---|---|
| Verbal Guidance Only | Respects independence; suitable for those with good mobility but poor vision or hearing. | Requires strong, clear communication; less effective for those needing physical support. |
| Offering an Arm | Provides a sense of stability and connection; maintains dignity. | The helper needs to walk at the senior's pace; may not be enough for those with significant balance issues. |
| Using a Mobility Aid | Utilizes their own familiar equipment (e.g., walker, cane); reinforces confidence. | Requires the helper to guide the person, not the aid; ensures the aid is properly adjusted. |
| Physical Support (Hand-to-Hip) | Provides robust support for individuals with significant balance or mobility problems. | Requires closer contact and communication; may not be preferred by all seniors. |
Conclusion: Fostering a culture of safety and care
Helping an old person cross the road is a simple act of kindness that prioritizes their safety and dignity. The process involves respectful communication, patience, and a careful assessment of the traffic and environment. By offering help graciously, ensuring they are seen by drivers, and providing appropriate physical support, you can make a significant and safe difference in their day. The ability to assist thoughtfully and effectively is a valuable skill that benefits everyone in the community.
For more information
For further guidance on senior pedestrian safety and best practices, consult the official guide from the National Highway Traffic Safety Administration (NHTSA).
NHTSA Stepping Out as an Older Adult — Be Healthy, Walk Safely
